[Resolved] ICICI Bank — Multi wallet card replacement.

[Resolved] ICICI Bank — Multi wallet card replacement.

S Sreejith k t from Ankola, Karnataka Jul 6, 2022 Jul 9, 2022 This thread was updated on Jul 9, 2022

Tried connecting with customer care so many times. First executives asked me to authenticate card. While authenticating prepaid card after entering card numbers the call is getting closed automatically. Tried calling executives again to update this they are not responding properly. Some times they keep disconnecting calls saying you are not audible (tried from different numbers, they keep doing this.) Was this information helpful? No (0) Yes (0)
Aug 9, 2022 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Jul 06, 2022 Updated by Sreejith k t When ever I am trying to connect with the executives they says "you are not audible, and we are forced to disconnect the call" five times faster (like in 5 seconds they says it multiple times) and disconnects the call. they are doing this intentionally. Is this some kind of prank!!!. Verified Support Jul 09, 2022 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team
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