ICICI Bank — multiple posdec charges of rs 29.50

Hi,

I've been using this account for a long time now and recently i noticed that money is being debited by the bank without any reason as to why. At first it was just 1 or 2 deductions a week but now it has come to a point that i get 5-6 instances of these deductions in a day. I've been having low balance on this account since january and use it primarily for online subscriptions. The moment i transfer money to this account all of the amount gets deducted overnight. Last night i transferred rs 189 for youtube premium and this morning instead of google renewing my subscription the bank took all of my money.

I looked at my statements and saw that this has been happening since october last year. But now it's got to a point that the moment i add money the bank takes it away.in total i've lost approximately rs 900 in the last 5-6 months.

This is unacceptable and i would like to get my money back.
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0f5el) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Apr 11, 2020
Updated by Skaper
The email address provided by ICICI Customer Support is hidden and so I can't send the email you have asked of me. Could you PM me the actual email address?
Apr 15, 2020
Updated by Skaper
UPDATE: I filed a complaint on the RBI website and they say ICICI bank can charge that amount without any consequences. It's their right. So I've decided to close my account. I refuse to be scammed by them anymore.
 
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