[Resolved]  ICICI Bank — NACH_AD_RTN_CHRG~Of Bank BFL - deducting from my account

I am observing that my amount was deducted under the following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj fin serve and told me that they are authorized to deduct only the EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.

NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUL2 2~c638abd~4000C

in the name of NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUL2 2~c638abd~4000C -around 590 amount was deducted from this month

Please refund my amount to my bank account.

Thank you
Pavani
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Aug 19, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a092n4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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