[Resolved]  ICICI Bank — personal loan emi date to be changed from 5th to 15th

Address: Sarvodaya Nagar,Mulund West,Mumbai-80, Mumbai City, Maharashtra, 400080

Have availed a personal loan in icici bank, my emi was scheduled on 5th of every month. I have been kept on asking for change in emi date as it wouldn't be possible to pay my emi on 5th of every month. Its been more than 25 days i was requesting, but no response.
My loan number is lpmum[protected]. I was not all at happy with this. And after repeated calls, they are not even answering my call. Is this the way you guys treat customers?
Highly dissatisfied with this. Can someone help me on this and get it resolved as soon as possible as my next month's emi date is due on.
Is there any procedure for change of emi date? I have been calling them repeatedly, but seems no one cares

While taking the loan they keep on calling, but once we have got the loan, they dont even care. I cant roam around banks for this, leaving my work behind.
Being big company not at all expecting such kind of response. Please help me out
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Apr 28, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
ICICI Bank Customer Care's response
Dear Keval Sheth,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Mar 25, 2019
Updated by keval.sheth
I am sorry to say but i have yet not received any call from your any Officials by EOD today.
Verified Support
Mar 26, 2019
ICICI Bank Customer Care's response
Dear Keval Sheth,

We have informed our teams. We will assist you.

Regards,
ICICI Bank Customer Service Team
Jul 10, 2019
Updated by keval.sheth
Not yet received any call from your Banking Team
 
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