[Resolved] ICICI Bank — posdec charge - 29.50

Shaik Abdul Asif

Mar 2, 2020

Address: 1032, Sec 31, Gurgaon, Haryana, 122002

My name is shaik abdul asif and i hold a salary account in icici bank since 2010. I have been charged 3 times posdec charge of 29.50/- on february 29th without any intimation and any fault of my own. I want the reversal of this payment. Its a wrong practice to deduct money from account without letting the user know of his fault. I demand strong action.

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Apr 3, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09otq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

Sivajini v

Mar 3, 2020

My account amount withdrawal from ICICI Bank branch name sankarapuram reason for posdec chargers above Rs1500

posdec charge - 29.50 - Comment #3655840 - Image #0

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09otq_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Prafull Goel

Mar 3, 2020

I've been charged for auto debit from savings bank even i haven't opt for it ever. I even paid the total due amount one day before the due date. Why are they fooling us by charging amounts in different months.

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09otq_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

prashant.b01

Mar 3, 2020

Hi, i am having fast tag otp issue and becuase of which i cant login to my account. I had called customer care multiple times, they are not able to solve my issue. My money is stuck in fast tag account, complaints are open since last 50 days now.
Fast tag id[protected]

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09otq_0001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reenasewlani

Jul 4, 2020

I have been charged posdec 95 times in a single day on June 30, 2020 amounting to nearly 3000 rs. the reasons are not known, the representatives are not able to resolve the unexplained charge.