Dear Sir/Madam,
I am writing to bring to your attention an issue regarding a bank Demand Draft (DD) that we recently received from ICICI Bank. The DD is related to the ICICI Bank-Bajaj scooter bond and is issued in the name of Sri. Ramisetty Raja Rao (Bondholder: 0027204), who was my father. I regret to inform you that my father passed away in 2016.
We understand that the DD is currently unusable due to the account holder's demise, and we kindly request your assistance in addressing this issue promptly. We have previously emailed [protected]@icicibank.com and [protected]@3i-infotech.com as per instructions from ICICI customer care. We have not yet received any response. To facilitate the resolution of this matter, I have attached all the relevant documents pertaining to my father's demise and family details in the email.
We request that you either reissue the DD in the name of the nominee (if such information is available in your records) or in the name of my mother, Ramisetty Sri Devi (widow of Sri. Ramisetty Raja Rao). This adjustment will enable us to access the funds and fulfil the intended purpose of the DD. I kindly request that you communicate the resolution process at your earliest convenience. Your prompt attention to this matter would be greatly appreciated. Thank you very much for your understanding and cooperation in resolving this issue.
Thanking you,
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