[Resolved]  ICICI Bank — Refund of ICICI bank ecs charges around 50k

Address:Bangalore

Hi team,

My query is that i have contact with customer care.
But the resolution they given was not acceptable for me.
In my bank account - ecs charges has been charged multiple times. It is because of some online applications i have used before who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition as my father is hospitalized and in need of a surgery and all. I am old customer of your bank and having good banking with icici, Iam maintaining ICICI bank as my salary account from past 3 years. Please refund this time the ecs charges amount and it will not repeat again.
I have already cancelled all the ecs from ICICI bank these amount which is deducted is the previous pending amount. On july month salary they deducted around 10k and today i got salary 45k and full 45k bank has deducted which is not at all acceptable for me as per my current situation.

I am marking you mail. I hope you understand the situation otherwise i have to go with rbi.

Please do the needful as soon as possible.
Please cooperate with me and try to understand my current financial situation.

I request you to refund money as soon as possible.

🙏🙏

I hope that team will take some action and revert back to me.

Bank account details Account number :[protected]
Name - SUMISH M
Mob no. [protected]
Address. Bangalore
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Nov 12, 2023
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2023
ICICI Bank Customer Care's response
Dear Sumish1100 we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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