[Resolved]  ICICI Bank — Swipe machine activation without my knowledge

I had already clearly told to your executive that without my telephonic confirmation no need to activate any addon services for my machine on[protected]. Again from your side there are 4 services activated and the amount got debited. details below
[protected] set up for QR - 1180
[protected] set up for cash -1180
[protected] instant settlement -3540
[protected] ocean lite - 1180.

MID: 95301006
TID:33614293

i did not give any acknowledge to activate any of the above services. It is very worst services from your side. It is look like robbery. Now i feel very unsafe to keep my funds in icici bank. i had all the recordings of customer care executive conversation. I want said all the amount to be refunded. from you side u may say it will take 7-14 working days. who will pay the interest for my amount. It is your mistake that activate services without customer confirmation and today i tried to speak with your executive but they just escape that they will transfer the call to their senior after that call got disconnected . Do you people think that we don't have any work?. I want fund to be refunded and hereafter no service to be activated without my knowledge. If you will not respond properly to this, i will go for legal action.
Was this information helpful?
No (0)
Yes (1)
Jan 6, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (783258) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    23740
    Pending
    2033
    Resolved
    14271
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information