[Resolved] ICICI Bank — Transaction held without intimation or notification

VishalShivhare

from Mumbai, Maharashtra

Jun 29, 2022

Address: MUMBAI

The said transaction held on 28.06.2022 of 590 INR without any intimation or notification, amount deducted from account for not maintaining minimum balance but on record the amount was maintained well in time for the Transaction to be held on 20.06.2022.

Statement shown as below:
NACH_AD_RTN_CHRG~BIRL~ 20.06.2022.

ICICI BANK customer representative took note and asked to stay online while on call, so that he can discuss with senior, instead of resolving the issue call were transferred to demat account department, which has nothing to do with this issue!

Seeking earliest closure of issue with refund of amount.

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Aug 8, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team