[Resolved]  ICICI Bank — Unauthorized Transaction Report of 17,619.57 /- from icici account

I am writing to report an unauthorized transaction that occurred on my ICICI account.
Upon reviewing my recent transactions, I noticed a charge of Indian rupees ₹ 17, 619.57 /- on[protected] through 11 transactions from early morning 5:10 AM till 05:48 AM from ICICI bank debit card However, I did not authorize this transaction nor did I make any purchases through my Google services at that time.

Sample of transaction message: A purchase of Rs. 2, 629.81 has been made using your Debit Card linked to ICICI Bank Account XX013 on 25-Mar-24. Info: VIN*GOOGLE SER.
Debit card number: XXXX9268

kindly request that your team thoroughly investigate this matter and provide me with details regarding the transaction in question, including the origin and nature of the purchase.
Given the sensitive nature of this issue and the importance of resolving it promptly, I would appreciate your urgent attention to this matter.
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May 5, 2024
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2024
ICICI Bank Customer Care's response
Dear Ashok,

We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1d9rs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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