[Resolved] ICICI Bank — Unethical activity - Credit card bill Late payment charges deducted for payment within Grace period
V
Varadharajan Duraisamy
from Chennai, Tamil Nadu
May 11, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
Mobile No:[protected]
Credit Card No [protected]
As per rbi rules and regulations, the grace period of credit card payment is 3days. I paid the next day after due date. But Icici bank has charged me rupees 100 + 18 GST. This is unethical activity against the customer.
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 28, 2023
Complaint marked as Resolved
No steps issue not resolved
ICICI Bank customer support has been notified about the posted complaint.
Dear Varadharajan Duraisamy, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vaai) in the subject line of your email. Our official will assist you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Regards,
ICICI Bank Customer Service Team