[Resolved] ICICI Bank — upi payment is not working - not able send money to another account

Balaji R Nagarajan

from Tiruchirappalli, Tamil Nadu

Aug 11, 2019

Address: 621305

Not able to do upi transaction through icici bank account.
This issue is coming in all the payment application. Example, google pay, phone pe app. Please do the needful asap.
Always payment get failed.
Got below error message -
Try another bank account or call your bank.
I went to icici bank branch. But no proper response from them

Acc number[protected]

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Sep 12, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2019

ICICI Bank Customer Care's response Dear Balaji Nagarajan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

Monish3060

from Noida, Uttar Pradesh

Aug 12, 2019

I recharged by jio sim through upi id (google pay) for Rs. 399/- on 11th August 2019.The amount has been debited but there has been no recharge made. I have tried everything.Help me

upi payment is not working - not able send money to another account - Comment #3508700 - Image #0

ICICI Bank Customer Care's response, Aug 12, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (689307_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Anitha_KR

from Mumbai, Maharashtra

Aug 13, 2019

Hi Icici,

Today i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan.
Please cancel the policy as i don’t need it and i never used it.
Please try to clear this request asap.
I want my amount to be credited again in my account.