[Resolved] ICICI Bank — wrong name on credit card | |||
I applied for credit card, provided all the require documents to the bank executive and received the credit card but with all wrong written name, icici bank employees will call only for collection or only for new services? And the employees are so busy in work that they are not matching (Name) or not cross checking with original document. If same mistake happen from customers to update the details you guys will say "fraud' so for this mistake what customers should say and when i call to customer care, the executive is saying no problem sir you can use the card means if some one checks my card in any outlets they will say i'm cheating. So pls provide me the new card with my proper name. Thanks. Sulaksha vernekar Was this information helpful? | |||
May 18, 2019 Complaint marked as Resolved nothing... by mistake i typed wrong customer id.. i din know how to delete complaint.. so marked as resolved... posting the complaint again ICICI Bank customer support has been notified about the posted complaint. Verified Support May 20, 2019 ICICI Bank Customer Care's response Dear Customer, We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (351057) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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