ICICI Direct — demat account amc charges issue

Website: ICICI DIRECT

I am holding saving account in ICICI bank but not using any Demat account, Still they activated my DMAT account and now they are charging annual fees. I want to close my Demat account and refund my money.Recently I got new mail for deduction of AMC Charges of 826₹

Below is my last year deduction details.

Date - 25 August 2021
Amount - 826₹ (DP Charges)
Annual Fees charged without holding active demat account

Please stop deducting money.Thanks
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (398282) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Aug 07, 2021
Updated by satish kumar0987
Please mention email id to contact.It is showing like this [protected]@icicibank.com
Thanks
 
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