[Resolved]  Icici Direct — Icici bank reverse the dmc dp charges and close my demat account

Address:[email protected]

Bharat Bhushan

I am writing for reversing the dp charges which you all have charged
How can u deduct dp charges? How can you open demat account without informing the customer?

I had no idea of demat account and how to use them, how you guys open and active the the account and deducted the charges form saving account without any intention of account holder? And now you are charging 808rs. on 11.04.2022 Even i dont have have a single details related to demat account.

im also talked with customer care and follow the process for closure of demat account on mail 16.01.2022 to 19.01.2022.Customer care confirmed me on mail dated 17.01.2022 to close the account and reverse the charges. im also send via registered speed post all documents alongwith all related self attested documents to icici bank limited, Mumbai head office

today 11.04.2022 icici bank deducted the 808 rs from my saving account

Please close the demat account as soon as possible and reverse the unnecessary charges.

DP Id IN303028
Client ID 69426749

For account no[protected] details please call me on [protected] my registered mobile number.

This is my second complaint im also submitted first complaint on 08.04.2021. please don't harassment to me again and again.
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Apr 12, 2022
Complaint marked as Resolved 
EXCESS CHARGES HAS BEEN REVERSED THANKS A LOT
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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