[Resolved]  ICICI — icici card blocked for online transactions

I am using icici bank debit card for the past one
Year. One week before, i used my card for online purchase and i entered 3d secure pin wrong 3 times.
I got a message saying that my card is blocked from 3d secure online transaction and asked me to contact customer. But, when i tried to call customer care no., every time only ivr ply on. Please help me to unblock my debit card for online transaction.
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Sep 15, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (699067) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

While activating my imobile app on Android phone after entering grid numbers, it responds "your transaction could not be processed, (Error : 0084). Kindly help me to install this app and get activated

ICICI Bank Customer Care's response, Aug 20, 2019
Verified Support
Dear Kongu Venkatesh,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (699067_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
There has been an unauthorized transaction from my mother's ICICI Account. An amount of 1699INR is debited from my mother's ICICI Bank account in the name of iin*i-debit*s on 9th August 2019 at 1:30PM.

She has an account opened in the Manipal ICICI Bank Branch.
ICICI Bank Customer Care's response, Aug 16, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (699067_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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