[Resolved] ICICI Lombard Car Insurance — Car motor accident claim | |||
Hello, I claimed my car honda amaze car (DL4CNC9182)for dant and paint in new delhi RAMA ROAD honda showroom . my motor claim id is MOT05989524, your company surveyor came for survey of my car And he dined to give me genuine claim . i claimed for left side car hitting left side front and back bumper and left side door gate. he only passed front and left door gate on two request file basis. i given reason on written base that what happened on accident time he tell me it is not true that what i am telling .he have no reason to denied my accident case . i also talked to his senior person .who have no idea how can talk with customer he told me that he will look out matter and called me .but he never called me till now . i am customer of ICICI LOMBANRD last 2 year .i never faced such kind of problem but now i am facing this problem only reason of your supporting team they are not cooperating persons . i am damn sure will not give me solution of my problem and all of one fellow only your surveyor suggestion . if you will not consider my legal accident request sorry to say i will never suggested to anyone to join your company next year will not your customer. Was this information helpful? | |||
Nov 21, 2016 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Oct 20, 2016 ICICI Lombard Customer Care's response Dear Dheer Singh, Regret the inconvenience caused. We have made a note of the details mentioned and will get back to you with an update on the case. Regards, ICICI Lombard General Insurance Verified Support Oct 21, 2016 ICICI Lombard Customer Care's response Dear Dheer Singh, We write this with reference to you concerns related to Claim number: MOT05989524 We would like to inform you that we have allowed front Bumper and left fender along with Left side Rear Door and Quarter panel in second excess clause and the same is processed as per terms and condition. For further clarification we request you to get in touch with Yougal Kishore for claim related concerns. We look forward to serve you. Regards, ICICI Lombard General Insurance | |||
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