[Resolved]  Icici Lombard — Claim for loss on damage to my airbag and my suit case-- International Travel Insurance Policy No:4129/21281887/00/003

Address:

Hyderabad, Andhra Pradesh

I had taken an International Travel insurance policy with ICICI Lombard from Ameerpet branch, ICICI bank, through Ms.A.Anuradha for travel to DOHA via Dubai from Hyderabad and return by Emirates Airlines. I returned back to Hyderabad from Dubai on 23rd March 2014 at 2000hrs by Emirates flight no: EK528.While picking my suitcase and airbag from the luggage conveyor at the arrival area, I observed that the Zip locking arrangement of my airbag was broken and the trolley wheel of my American Tourister suitcase was broken along with the tearing of the suitcase lining.Both of the luggages were rendered in unusable condition. Since I am claiming for the damage to the container as per the travel policy (airbag and suitcase) and not part of the contents, my claim for reimbursement is teneble. I may pl be reimbursed the amount Inspite of continuous telephone calls and correspondances to the concerned, including Ms.A.Anuradha, employee of ICICI Lombard, no one has responded so far.