Icici Lombard — ICICILom:[protected] GEN[protected]_LOR

Address:

New Delhi, Delhi, 110043

Dear Sir/Mam

I intimated to icici Lombard on 08/10/2016 during intimation your representative said me it will take total time 14 days from intimation date 08/10/2016 it means my claim will settle till 22/10/2016
But you take 7 days for sending claim form on my address. Icici Lombard sent me claim form on 15/10 /2016 then I sent all related documents reached on 19/10/2016 on icici Lombard hyderabad. Then
I called on 20/10/2016 your representative said your documents received . it will be take maximum time 14 days . Then again 21/10/2016 I called icici Lombard and this time your representative said me it will be take maximum time 25 days so what is your system and what is your policy only making fool to customers . or providing best service to customers
During insurance policy taking time icici Lombard take only 2-3 days and claim time no time limit why please settle my claim ASAP Because I don't have money to pay my October EMI of loan due to this icici bank already imposed late charges to my loan account.please settle my claim ASAP.
SO I AM LOOKING FOR FAST ACTION ON YOUR END

Thanking you

pushpendra pandey

mo.[protected]