[Resolved] Icici Lombard — monthly rs.100 reduced my account and put fake signature in life insurance application.

Rafeek Nowfal

from Chennai, Tamil Nadu

Address:

No 7,Vinayagar street,Palayamkottai,Tirunelveli-627002, 627001

I am mohamed rafeek one of your icicibank customer, tirunelveli-junction, tamil nadu.
In my icici account every month rs.100 reduced without any reason, i have check with our branch, life insurance, lamboard and mutual funds they all don't know that amouny how can be reduced, last 13 nov, 2019 amount reduced.
A/c:[protected]
Mobile no:[protected]
So please clarify why rs.100 has reduced every month, please clarify and refunded the amount, last five month i have go and bank and home but nothing happened
That particular documents life insurance application, and statement are also attached.

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Jan 3, 2020

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Nov 29, 2019

Updated by Rafeek Nowfal I am Mohamed Rafeek one of icicibank customer, Tirunelveli-Junction, Tamil Nadu.
In my icici account every month Rs.100 reduced without any reason, I have check with our branch, life insurance, lamboard and mutual funds they all don't know that amouny how can be reduced, last 13 Nov, 2019 amount reduced.
A/C:[protected]
Mobile no:[protected], this is my icici account mailid.
So please clarify why Rs.100 has reduced every month, please clarify and refunded the amount, last five month I have check with bank so many times they are not response and I have sent so many mails they didn't response, and one of icici employee put fake signature on insurance applications, so please check and do the needful.

Verified Support

Nov 29, 2019

ICICI Lombard Customer Care's response Dear Rafeek Nowfal,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance

Verified Support

Dec 03, 2019

ICICI Lombard Customer Care's response Dear Mr. Rafeek,

We write this with reference to your concerns raised below.

As per our telephonic conversation held on your mobile number 84******84 dated December 2, 2019, we understand that your concern is related to ICICI Prudential Life insurance and not related to us.

We wish to advise that you can visit their website on the below link mentioned to raise your concern with ICICI Prudential Life insurance

https://www.iciciprulife.com/services/grievance-redressal.html

Further as confirmed with your good self you do not have any concern with us, hence we are closing this post in agreement with yourself.

We assure you best of our services.