[Resolved]  Icici Lombard — Partial claim not approved without any proper reason

Address:	560054
Website:	www.icicilombard.com

If below complaint not resolved within 2 weeks i am going to consumer forum. Total compensation i am seeking is 14000 for insurance along with 18% interest and 50000 inr for mental harassment. Court charges will be also included in icici lombard.


My two wheeler got damaged due to a coconut falling on the petrol tank. There was a big dent on the petrol tank and bike was not starting. So i went to honda service center where they said, due to the impact of coconut on the petrol tank, one of the electronic fuel pump got damaged, since fuel pump reside inside the petrol tank. He said i need to replace the tank along with fuel pump to get it started. I contacted lombard customer care and they sent the surveyor to the service center for inspection. After two days the surveyor said we can't pay you for the fuel pump but we will pay for the tank.
Fuel pump was damaged due to the impact of coconut and it should come under the insurance policy. I want you to please look into this.

My policy details

Claim ref number mot05541375
Policy number 3005/[protected]/01/000
Name of insured mr vishal verma