[Resolved] Icici Lombard — regarding cancellation of my policy | |||
Res. Sir, I am p satyanarayana, i have a credit card from icici bank and without my knowledge the said credit card company opened a health insurance policy of icici lombard and deducted rs.9027/- from my saving account. I don't want to avail this policy. The policy no. Is 4128i/hp/[protected]/00/000. Sir, this is a cheating. Please help me in cancelling this policy and return the deducted amount. Was this information helpful? | |||
Oct 7, 2019 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Aug 30, 2019 ICICI Lombard Customer Care's response Dear P Satyanarayana, We have noted your concern. We will check this from our end and get back to you on it. Regards, ICICI Lombard General Insurance Verified Support Aug 31, 2019 ICICI Lombard Customer Care's response Dear Sir, Thank you for contacting ICICI Lombard General Insurance Company Ltd. We have tried contacting you on your phone number [protected]. However, were unable to establish any contact. If you wish to call us back please contact on[protected] Monday to Friday 10:00 am to 7:00 pm. We request you to kindly share you convenient time so that we can have a discussion related to your concern. Further, we have received your concern related to cancellation of the policy hence we will check the same and get back to you b y with 4 working days. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Sep 06, 2019 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your concern related to the cancellation of the policy. We have tried contacting you on your phone number 77******27. However, were unable to establish any contact. If you wish to call us back please contact on[protected] or reply to this email without changing the subject line. We request you to kindly share your convenient time so that we can have a discussion related to your concern. Further, we wish to inform you that the policy number 4***i/HP/1*******9/*0/**0 is cancelled on September 3, 2019, and the refund amount of Rs 9027/- has been processed with Refund IDs:[protected] to your credit card. The same will be credited to your account within 3 to 5 working days. Please feel free to write back to us in case of any discrepancy towards the same. We assure you best of our service. | |||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same
Regards,
ICICI Lombard General Insurance