Icici Lombard — Rejection my actual claim

Address:	New Delhi, Delhi, 91
Website:	Www.icicilombard.com

I have KUV 1OO K2
Registration No. is DL7CT9263
And insured with your extreme empire known as ICICI Lombar Policy No. is 3001/[protected]/01/000, My vehicle get Accident[protected] at 8.00 am. At N.H. 24 Hapur Road I went to SHIVA automobile that is situated in B-7, Industrial Area, Meerut Road for my Insurance claim After survey of my car By Mr. Rajeev Gautam give me claim for that Accident for front and back side. He reject to give approval for left side that also get dent in this accident. After the contact with Mr. Rajeev Gautam he told me that “Isko aap apni pocket se kara lo” what is this talk. At time of policy renewal will you agree If I pay you 5000 less le lo and I say that “isko aap apne pass se mila lo” I will not pay even 1 paisa (for repairing) to the garage for my repairing because I have all ready purchase 0% dep & Cash less policy from you, your company.
When I say to mr. Rajeev Gautam(Surveur) Plz give me in written that’s you reject my claim for left side he told me that he will give me the contact no. of his boss but after that even he is not picking my call. I make call on customer care toll free no. 18002666 and clear all details but they also told me that I will have to contact with surveur. After some argument they give a No. of Mr. Abhishek(Manager) [protected] after contacting to him I come to know that now a days he is not concerning with this area from that side I got a No. of Mr. Anoop [protected]. Today[protected] from afternoon to evening I trying to contact him for solving the problem but in vain.
I am trying to my level best to get the solution of this problem. plz resolve it as soon as posible otherwise I m ready to fight it on up to top level
Now if you will not take any action with this ----- I will have to go to Insurance Lokpal, IRDA, National Consumer Helpline
I am also a registerd merber of CONSUMER VOICE with the no. of 2910

My Name : Ajay Jain
Contact No. : [protected]
[protected]
[protected]
[protected]
[protected]
Address : 201/61B, Krishna Gali No.5, Aadarsh
Mohalla, Maujpur, Delhi-110053
Office Address : G-602, Karkardooma Court, Shahdara, Delhi-110032

Please think about me on priority basis.
Thanks