Icici Lombard — two wheeler insurance 95% not reimbursed

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New Delhi, Delhi

Icici lombard general insurance co ltd

Most important/urgent action required.

Dear sir

Sub: icici lombard two wheeler dl-7tcs156- insurance-95% insurance claim not reimbursed-day light cheating from reputed insurance company

This is with reference to our two wheeler icici lombard insurance for honda activa 5-g in the name of k s r panicker, 103-b, pocket-c-1, mayur vihar, phase-3, delhi-96.

We have bought this two wheeler on 13.04.18 and met with a minor accident, while buying, we had taken insurance by paying rs. 400/- extra as advised by the showroom executives that for any type of claim, we will get 95% reimbursement so we have agreed and paid extra mount of rs. 400/- along with the normal insurance amount.

Now our bill for repairing for the above two wheeler from celebrate honda was rs. 6, 175/- and paid thru credit card on 25.04.18.

As per the zero debt insurance policy, we should have received our claim amount for this should have been rs. 5, 866/- whereas we received only rs. 4, 809/- as per the message received from icici lombard. What is the reason for deducting rs. 1, 057/- from our claim amount.
This is utter nonsense & cheating from icici lombard as you people give lot of assurance before taking policies and does not keep the same to your valuable customers.

This is not a professional way of acting. You have really cheated us severely.
Now i want to know why you deducted unnecessarily our rs. 1, 057/-

Please refund the amount immediately. Or else we will go to higher authority of icici lombard or to consumer court with the insurance copy wherein it is mentioned zero debt insurance.

Hope you will refund our full amount