[Resolved]  ICICI Prudential Life Insurance — cancellation of policies under free look period policy no[protected] and 21282762

Respected sir,
I mohan singh purchased two life insurances of premium of rupees two lakhs each with icici prudential life insurance co. Ltd on my name bearing policy number[protected] and 21282752 and policy name was elite life. Policy was issued on 19 august 2017 but i still have not received my policy.

When my policy was done i requested the fsc to modify my nominee but that also has not been done after repeated requests. The branch staff is very cooperative and earlier also i have done about 10 policies because of the services provided by the branch staff. But this time i was really disappointed by the services of the icici prudential life insurance co. Ltd as i came with a very small request that i want to modify my nominee in my latest two
Policies but the request was not processed on their end.

Moreover i came across certain financial liability unexpectedly. I went to nadala branch to cancel/ free look these two policies on 28 september 2017 at 7:00 pm as the branch was closed for the operations the staff guided me how to lodge the request online. I did the same by their help and raised two complaints with the reference id[protected] and[protected] respectively. Since then i have not got any reply from their end.

I am in a serious financial liability and not happy with icici prudential life insurance co. Ltd as my very small request was ignored. I feel that they are intentionally not refunding my money. I kindly request you to look into this matter and help me to get my money refund. I am already paying around 11 lakh rupees premium annually to icici prudential life insurance co ltd.

Till date my policies have not delivered to me.

Kindly do the justice.

Regards,
Mohan singh
[protected]