ICICI Prudential Life Insurance Complaints & Reviews

Dear Sir/Madam
I bought IPRU LIFE TIME CLASSIC policy no 38457744 in 2019.
Till date i had paid yearly premium of rs 3, 60, 000 for three years.
I mailed icici prudential to give the present value of my policy on[protected],[protected],[protected],[protected].
But in each mail they are responding that as below:

1. [protected]@iciciprulife.com
To:
[protected]@yahoo.com

Fri, 30...

Some Years back I had given a Standing Instruction to automatically debit the insurance premium from my then active credit card.

At the time of setting up this SI, I had submitted the Credit card number along with the expiry date to the ICICI Prudential website.

Last year the credit card expired.

ICICI Prudential tried to charge my card last year which failed as card expired. I did manual Payment.

This year again they tried charging the same card even though knowing that the card has expired. Again I made a manual payment.

For both these ICICI has charged me a Bounce fee of 150 each(Total 300)

Now when I call up Customer care to remove this standing instruction, They asked me to send email to [protected]@iciciprulife.com
and [protected]@iciciprulife.com

But to my surprise they want me to visit a branch during this lockdown in Maharashtra that too to just disable a non functional Standing instruction. This is like trying to create maximum inconvenience to the customer so that they can keep charging a bounce fee. Where as ICICI promotes itself as no#1 internet banking.

Request :
1. ICICI Should cancel the SI on call or email as anyways its not functional
2. ICICI Should not be attempting a charge on my card when I have already communicated an expiry date. Hence the bounce fees is wrongly charged should be refunded.

Policy No:[protected]Mediclaim Policy

Claim No: CL9376912

Sir,

With reference to our above claim & policy, in spite of repeated attempts with your Mr. Namrit Shah & Mr. Mohit(contact person from ICICI), we have not been paid our full claim as per the circular of inclusion of COVID-19 in our policy of Hospital Care II. In spite of repeated meeting with the above-mentioned people, they have not been to solve our query. Upon asking for clarification as to why our claim has been passed for such a low amount, we have not received satisfactory answers.

IRDA Circular also states that you have to pay as per the guidelines of COVID-19, which is included in our policy mentioned above. What we have received is only ‘daily hospital cash benefit’ We have not received any claims for the COVID-19 treatment.

I am the holder of this policy since past 8 years and renewing it every year. As COVID-19 is new and is included in our policy, it has to be categorised based on the severity. One in every 5 people admitted to the hospital of my age group dies. Which is a 20% ratio as per the statistics available in the market. Hence, it is as severe as any life-threatening surgery. Hence, it should be considered in the Severe Category. Any claim pertaining to COVID-19 should be settled with maximum pay-out. Which we have not received.

Our claim was for Rs. 5, 80, 000/- approximately. Actual claim passed was of Rs. 43, 000/- (which is the daily hospital cash benefit). Claim for the treatment of COVID-19 has not been considered at all.

Thank you

Devraj B. Pipalia

Dear team I am ex-staff of I-pru[protected], I didn't collected my re-leaving letter can you pls help in getting the same . If possible joining letter also.

Kindly share the same to my another register mail id
[protected]@gmail.com

Empl id : 531164
Name : Sreekiran Patnaik
Ct no : [protected]

The above policy was surrendered n the original policy was handed over to CRM, Mr Prince Mishra n wanted our premium paid by cheque drawn on Central Bank, Pragati Maidan, New Delhi. Later, when we realised our inability n needed our money back. But, in spite of several calls, msgs, we had not recd our money back. Now, we cd not reach him over phone as he blocked our Nos. We want that Rs. 50, 000 + intt for delayed payment. Now we r shifted to Chennai n personal visit is impossible for us due to old age, tidious n expensive.

4 years back, I went for fd in icici bank, but they fooled me and said life insurance is a better option for you. I am not able to know much about banking, was trapped in their words. as I cannot pay 200000 and150000 per annum for 7 years, all I want is to surrender my policy and credit my payout account given. there are 2 policies in icici .
policy no.[protected]
policy no.[protected]
name- Reena singla
address - hno 152, 1st floor, sector 18a, Chandigarh
agent code[protected].
both policies are issued in 1-year gap.
please help me get my money credit to my savings account urgently. please help to surrender my both policies.
my email id is- [protected]@gmail.com
mobile number - [protected]

Above mentioned POLICY 00011907 got matured on Apr 1, 2021and I received a payment but the name mentioned on the cheque (Ch no 725443 Dt 01/04/21) has wrong spelling of my name. Where as policy document mentions correct name "MANEESH RUSTAGI" but issued as by wrong spell in my family name "RASTOGI"

I would request to correct the name and issue new cheque or transfer the amount to my account in ICICI bank....

Sir,

Please note I have been charged with ₹590 from my ICICI Bank account ( NACH_AD_RTN_CH RG~IPRULI~01MA R21~9a9ba01~206 72204GS) by ICICI Prudential where there is no mandate or notification.

Please check and refund the charges at the earliest.

Thanks.

I have already resigned to the post of agent, but still it’s showing inforce in the portal, please look upto this issue as it is affecting to my current occupation,
please revert to this mail as soon as possible

PS- attached a photocopy of acknowledgment letter
NAME :Shreeharsha P V
agent code : 01374139
no : [protected]

I purchased an ICICi Prudential Cashback Plan back in 2014. I have successfully paid my all 5 annual premiums on time.
From 6th Year, i was supposed to get an Amount of Rs.17890 annually for 10 years but this is the 3rs Cashback I have recieved which Rs.10, 000 less than what promised.
I raised the concern to ICICI Prudential and Sandeep Bakshi as well but they said this the amount whi was supposed to get.
I have shown them the Bond where the cashback amout is clearly mentioned that Rs.17890 annually. I have asked them if this was not the amount I was supposed to get then why it is printed here. Also I would never have purchased this Insuran
ce
if I would know that the amount in return is so less. At the time of purchase they told me amout would be Rs.17890 which is also mentioned in Original Bond.
This is complete case of fraud done by ICICI PRUDENTIAL.

Form submitted on 3rd march 2021
still not get pf amount
pf number
MHBAN[protected]

I have paid Rs500000/ as premium payment to iciciprulife policy no.71128950 through net banking (Union bank of India)as per the link provided by iciciprulife on 28.03.21. But surprisingly, beneficiary name appeared in receipt is IBIBO web Pvt. LTD in Ubi receipt I'd[protected]. Kindly take up this matter with IBIBO web Pvt limited for payment of premium.
Tanmay Moitra
Policy no. 71128950...

Dear All,

I am an ex-employee of ICICI Prudential and I've worked there from June;07 to Feb'14. I didn't collected my reliving letter. I also missed out my Joining letter.Can you please help me on the both to get.

Now I've got offer in other organization and need my relieving letter and joining letter.

Request whomsoever is responsible for this, please do the needful asap.

My Emp...

I have enroledd in for ICICI PRUDENTIAL ELSS Plan. They have asked to make payment online through there portal. Payment of Rs.50000/- where debited from my account, but when I checked payment way made to IBIBO WEB PVT LTD. ICICI PRUDENTIAL claim they have not the payment yet.

I have a policy with ICICI pru life which was not performing for me. So I decided to discontinue this policy. I had a chat with their customer care and told them that i don't want to discontinue this policy. Premium payment date was 8th february and now after ~2 months they debited my saving account on . This is a fraud.

Hello,

Dear Sir/Madam, I had worked with Mafoi Randstad India Pvt.Ltd Company since 08/11/2010 to 07/11/2012 in ICICI Prudential Life Insurance Company Pvt.Ltd. Fatehabad (Haryana)125050.
Name - Anoop
Contact No. - [protected]
Designation - Operation Coordinator
Deputy ID - 248019
Levy - 4
CPA Code - 036084
Parent Dept.Code - DEP-129
Agency Name- MAFOI
Reporting Manager- Sanjeev Walia
Regional Manager - Jaspreet Bedi

After left this job i didn't get my UAN number and PF Number, so that i could use it for my future endevor.

Please provide me my UAN No & PF no
Email id - anoop.[protected]@rediffmail.com

I hope you will give me positive feedback.

Thanks
Anoop
[protected]

I am holding a policy with ICICI Prudential policy . My Name is Nichenametla Kiran Kumar. I have been requesting partial withdrawal of 20% of the money for few weeks. I am not getting my money nor they are giving a proper response. Please intervene and save my money.

Thanks & Regards,
N Kiran Kumar

I have raised a cancellation request for my policy before the freelook period of ICICI terms and conditions (30 days). But however, its been already passed more than 60 days, and sending a continuous reminder for the second-month payment reminder. They are not canceling the policy as I have raised multiple requests and sent multiple emails and also lodged a complaint in the ICICI grievance cell. when purchasing a policy they used to respond...

I am making repeated reques since Feb 4, 2020. My policy details No: 00071137This has vesting date 31 Jan 2021, I opted for life long pension for myself and my wife with nominee my daughter for return of purchase amount.Application is given at Anna Nagar branch on 4 Feb 2021 as requested by company. Suddenly I get credit of Rs.164864.29 credited to my Federal Bank account instead of full Pension.
I understand some new policy Number 90927155 has been issued.
I have not the document, have no idea of the Pension amount, Corpus, Interest applied for ###.
No one replies to why 1/3 of corpus is returned back to me despite my request for full pension. I escalated to 2nd level

Hi,

This is to inform you I Mr. Raghavendra Shiva Gowda holding a ICICI Prudential Life Insurance Company Ltd - ICICI Pru Super Protect - Credit - UIN - 105N176V01 and the Policy No. 48494689 Dtd 15/11/2019.

The Icici Bank Executive at the time of taking the policy they have promised that this policy covering time will till the time your Home Loan Exist, But have called to the Customer care they have inform me that this policy is only for 10 Yrs.

Please kindly look into this give me the resolution in the form of Full Cover or Refund of full Amount of Rs. 28, 408/- .

Regards
Raghavendra Gowda
Mobile : [protected]