ICICI Prudential Life Insurance Complaints & Reviews

Dear team,
I requested icici bank to get me a life insurance policy only if i'm eligible to get this policy. After team a confirmation from underwriter of icicipru, i submitted the documents. Here i repeated asked ms shubhangi about the issuance of the policy, on this she said she has already spoken to her boss mr. Deepak pareek hence you are eligible to this plan. I applied for this policy starting of the march which before this panoramic and now i came to know that policy has rejected.in fact 1st time they rejected for no valid reason bcz medical was ok, when i insisted for the reason, i came to know that it was rejected due wrong details put by the icici pru staff. So after this they refunded my amount to my cc bcz i made payment from icici bank cc for which i'm paying interest, emi conversion charges and now when i will cancel emi on cc again icici bank will charge me. I had told ms. Shubhangi that il be making payment payment thru cc so if you can't issue me a policy, let me know now only, i don't want to pay charges on cc. After the refund, ms. Shubhangi was behind me to make another payment which i made immediately. Again after making a payment i had to continuously do the follow up with ms. Shubhangi and after one month of religious follow up (Which was tremendous pain) i came to know that policy is rejected for the reason "plan not available". From all of this i came to know :
1. Staff does not have adequate knowledge.
2. Just to release temporary target pressure, they give false commitment to customers. By login same customer policy they can show it as double business.
3. Staff is not bothered about the customers money.
4. Icici pru is using customers money, earning interest on it and then rejecting policies.
5. Im sure they are using forge documents too issue policies hence i want you to investigate the documents they submitted for my policy.
6. I want charge reversal on all my charges of cc levied while purchasing this policy.
7. Apology letter for this pathetic service and harassment bcz now if i approach some other company they will ask me if any if any policy is rejected hence chances of getting another policy is impossible. If they would have told before applying, i would have approach some other company. Icici prudential has wasted my time, money and energy.
8. I would also be requesting irda to remove licenses from. Such employees who do not have basic knowledge of policy plans and selling insurance. They should atleast hace basic knowledge before applying for policies. Although i know this is a scam and strategy to reduce sales target pressure and use customers money.
I would request you please investigate in this.

Sir
We approached the nearer Icici branch to open Fd . But the BM and others forced to take Icici prudential elite policy 23727147.

Since due to our medical expenses and financial crisis, asking them to refund our investments, I have sent mail to BM of nearest Icici and spoke to prudential person .

Since our investment is huge and we need our money back for our medical expenses, he asking proof for each and everything . If anything accidentally happens., then we are the loser . They are emotionally locking us to continue and no further response after several mails . Initially they told we can take our money in urgent basis and the amount will be doubled after 5 years . But so far there is no progress also . They are not even caring our financial crisis and our medical issues . We are not asking for any claim . We are asking our only investment as there is no other go .

We need justice on this and we need our only investment back as now no income at this critical stage . People are very cruel and very irresponsible . At any cost we need our money and if not they have to bear total cost of our loses . Seeking somebodies advice and help in this regard we want your intervention and
Look in to this matter urgently as no one giving proper response except forcing us to continue and emotionally loving us

Sir
We took a policy and now i have paid 2 premiums yearly. The premium amount is very high and since now we are in need of huge amount for medical expenses, we at least need the amount invested and we can not continue to pay premium too.

Kindly help me on this regard

Please let me know how to send confidential policy details and my mobile number
What are the documents or information do i need to submit. We don’t have any other source except this investment at present.

Please send receipt of my policy No 00753783. premium is deposited before 25 Feb 2020. my mail ID is [protected]@gmail.com and my date of birth is 20/03/1967. please send receipt

Inspite of several mails/phone calls till now have not received my survival benefit payout amount to my account. I need my account with penalty. Some correspondence detail given below:-
=
Icici prudential life insurance co. Ltd call id #[protected]
Inbox
X

[protected]@iciciprulife.com
Tue, may 5, 6:24 pm (1 day ago)
Dear sir/madam, this is in reference to your policy held with icici prudential life insurance co. Ltd. We are currently reviewing the details at our end and wil

Gurjit singh
7:29 pm (3 hours ago)
To sru, gurjeet

Dear ms mehra,

First of all i would like to correct my yesterday's interaction id. It should be[protected].

Please be noted that till now i have not received my survival benefit payout amount in my account and now i have no other option to lodge a complaint with consumer forum against icici prudential life insurance and the same will be lodged by tomorrow morning i. E. 07th may 2020.

Credit date was 26th april 2020 and i am waiting for the last 11 days to credit the amount in account. Sms confirmation given below for your reference. So many times i was requested icici via mail as well as by phone call.

"congratulations! You are eligible to receive a survival benefit payout from your smartkid policy no.00895825 on april 26, 2020. The amount will be transferred to your bank account no. Xxxxxx2919. To receive payout in alternate bank account click :http://1kx.in/DbW4hFqnyj7"

Thanks

Gurjit singh
[protected]
=

Hi sir,
This is venkatesh yendru.
Working for icici lombard gic ltd kakinada as a usm on roles job.
While studying my mba i wrote irda exam for subbu sir but i didn't active that code. After completion of mba i joined iffco tokio general insurance company ltd, then icici lombard gic ltd in 2018. At the time of joining, our hr asked about icici prudential licence. I showed it is inactive irda pan site. Then accepted to icici lombard. Now i want to change the job but in irda pan site shows the licence is inforce. Actually one of your employe called me in december 2019 for activation of my licence. I don't want to do business because now i am working for icici lombard. Now irda pan site shows updated it in the month of december 2019. Please help me for cancel the licence.
My pan no antpv3297n.
I already contacted with my nearest branch manager. He is not lifting my call. Then i whatsapp my query to the sir. But not reply me. His name is chandra shekhar rao
+[protected].
So please solve my problem

Respected gro sir, date-27.04.2020
Icici

Please find my written complaint inward copy of my complaints in icici branch, chandrapur with regarding documents. I hope you look this matter personally and resolved an earliest. I have already continuous requested from last three months approx.
So, again kindly requested to you share, reasons or your underwriting norms the aforesaid my applications cannot be issued & my medical test reports in my registered e-mail id.

Copy to:- 1) irdai

I have an policy no 19244818 the payout was due on 28th March 2020.but no payment was done in my account.i called helpline number many time every time they it will come 10 day now it's been an mount.

Hi Team

My self Yogesh Kumar my Employee id is 552501 in ICICI Prudential Priority Circle Connaught place, DLF Building Branch. I would like to withdrwal my PF amount, but i am unable to do so as i dont have the details like my UAN number etc. Request you to please help me in same

Regards

Yogesh Kumar
[protected]

[protected] referance number, l have already raised a complaint regarding the money which got deducted from my savings account for a lapsed policy without any notice and i never got a policy bond r issuance details of the policy n which is brought on 2019 i ignored the plan after one year the money got deducted from the account stating its for icici prudential plan.
I have raised a complaint and i got a msg stating money will be transfered back to account on 20th march 2020 but u haven't gt any money, kindly refund back the money i need the money in this tough time.

Respected sir/mam.

Ref.: 1) call id#[protected]
2) call id#[protected]
3) call id# 17280883
4) call id#[protected]
5) call id#[protected]
It is informed to you, i have purchase online your company term plan with application no. Ob12862762. (On dated 25.01.20). I have submitted all regarding documents and completed my medical as per your schedule and your link hospital (Murkey nursing hom...

Mahesh khanna advisor code no 01361404 have not received complete
commission of half yearly renewal of policy no 40273916 neelu mukherjee sir,.
Above was new policy & half yearly mode. I got commission 20.7.19 cycle rs 13021/ & rs7813/ 15% on 17.8.19. 2nd half yearly i got commission rs13021/ on 30.11.19 cycle but i have not 15% rs 7813/ till date. Even i visited my faridabad branch & emails on [protected]@iciciprulife.com & on helpline number. But all efforts in vein even in annual commission correction 20019-20 it is showing rs 15626/ (7813+7813) but not being paid. Regards. Mahesh khanna. Advisor code 01361404 m[protected] e mail [protected]@gmail.com

Dear Sir/Mam,

I was also working with the ICICI Prudential from Dec 2006 to Oct 2010 & in my salary slip my pf account is mention as my employee id i.e. 509926. but while checking on epfo site this is showing as invalid. So please provide me the Uan number of my EPF.

Regards
Mridul Baruah

I got a call from a company which mentioned i have a bonus of 56000 rupees and that amount plus fund value is locked by the agent and amount will credit in to his account. I received this call from [protected] the name of the person was navin chaudhary. He mentioned he is an employee of icici prudential life insurance, mumbai head office. He also mentioned that he needs to get a cheque of rupees 50000 to bharti axa or hdfc life insurance to generate new customer i'd to remove agent locking code, from me to release the bonus of 56000 rupees, which is locked by agent id. He mentioned that i would get a token from icici prudential, which would be a number to release a letter from icici prudential.in all probability this is a fake call, but i would like icici to secure strict action is taken and no other policy holder is tricked in the same way. He mentioned this was a secret group within icici prudential and no emails or documents were generated for the same. Icici prudential needs to ensure data privacy for customers!!!

Hi team,

My name is alfred and my employee id was 509182. I joined icici prudential life insurance on 3rd july 2006.

Somehow, i did not apply my pf withdrawl or transfer. Can i apply for withdrawl now?

Can you please give me contact details or email id to contact icici prudential life insurance payroll or hr department.

Thanks,
Alfred

Hi I cancelled my proposal within 5-6 days of making the payment and that was well thinking the free lookup period and yet Im not getting any clarity on when I will get the refund..

My application id is OB12792276

Everytime I write to their customer service, I get an email saying that we are sorry for the delay and we are working on your issue

Please help me in getting my money back, it's worst company ever..

I have one policy (no:[protected].

I have taken this policy on 4th Aug 2018. As an agent of the company promised good returns. But after year and the performance of the fund was not quite good. So I have decided not to continue with the policy.

After not receiving a premium on time, Company support has started harassment calls. Even after refusing to continue with the policy. I kept on getting at least 3-4 calls...

I’m suhas, an alumni of icici prudential life insurance, mg road, bangalore. I needed a reference letter for immigration purpose and it should be in the format requested by immigration website and it should be mentioned on company’s letter head. I need it in less than a week now. I requested many times to [protected]@iciciprulife.com but i didn’t have any solution there is no answer. Can you please help me in getting the letter. I can forward the format once you respond. You can contact us at [protected]@gmail.com for further details.

I have write multiple mails but no response recd yet.. They people miss guide to customer at the time of surrender. I hope you will check mails and twitter for more details. Pune office customer care person miss guide to me for first premium amount. Now they are deniying for first premium amount. Who will take care of loss of rs 18000/-???

Hi,
I have been worked with icici prudential life insurance company from the period 2009, my emp id was 571790 in the name of Krishna Singh. but unfortunately i lost my Relieving Letter.
My email id and mobile no has been changed and i am not able to login ex employee portal. Kindly assist for experience certificate as i am in desperate need of the same for my new job.

My new email id:- [protected]@gmail.com
[protected]@yahoo.com
Contact no. :- [protected]