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ICICI Prudential Life Insurance Complaints & Reviews

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Updated: Nov 11, 2025
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ICICI Prudential Life Insurance reviews & complaints page 13

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D
Devendrakumaratulkar
Apr 27, 2020
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Address: Super E 1207 Mpseb, Colony Ward No 6

Respected gro sir, date-27.04.2020
Icici

Please find my written complaint inward copy of my complaints in icici branch, chandrapur with regarding documents. I hope you look this matter personally and resolved an earliest. I have already continuous requested from last three months approx.
So, again kindly requested to you share, reasons or your underwriting norms the aforesaid my applications cannot be issued & my medical test reports in my registered e-mail id.

Copy to:- 1) irdai
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    Karankochhar
    Apr 27, 2020
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    Address: 3007 Chandigarh road near shiv mandri Ludhian

    I have an policy no 19244818 the payout was due on 28th March 2020.but no payment was done in my account.i called helpline number many time every time they it will come 10 day now it's been an mount.
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      YogeshKhowal
      Apr 13, 2020
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      Address: ICICI Prulife Towers, 1089, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025

      Hi Team

      My self Yogesh Kumar my Employee id is 552501 in ICICI Prudential Priority Circle Connaught place, DLF Building Branch. I would like to withdrwal my PF amount, but i am unable to do so as i dont have the details like my UAN number etc. Request you to please help me in same

      Regards

      Yogesh Kumar
      [protected]
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        Nandu Luckcy
        Apr 10, 2020
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        [protected] referance number, l have already raised a complaint regarding the money which got deducted from my savings account for a lapsed policy without any notice and i never got a policy bond r issuance details of the policy n which is brought on 2019 i ignored the plan after one year the money got deducted from the account stating its for icici prudential plan.
        I have raised a complaint and i got a msg stating money will be transfered back to account on 20th march 2020 but u haven't gt any money, kindly refund back the money i need the money in this tough time.
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          Devendrakumaratulkar
          Apr 10, 2020
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          regarding my term plan

          Respected sir/mam.

          Ref.: 1) call id#[protected]
          2) call id#[protected]
          3) call id# 17280883
          4) call id#[protected]
          5) call id#[protected]
          It is informed to you, i have purchase online your company term plan with application no. Ob12862762. (On dated 25.01.20). I have submitted all regarding documents and completed my medical as per your schedule and your link hospital (Murkey nursing hom...
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          M
          mahi1306
          Apr 5, 2020
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          Address: Mumbai

          Mahesh khanna advisor code no 01361404 have not received complete
          commission of half yearly renewal of policy no 40273916 neelu mukherjee sir,.
          Above was new policy & half yearly mode. I got commission 20.7.19 cycle rs 13021/ & rs7813/ 15% on 17.8.19. 2nd half yearly i got commission rs13021/ on 30.11.19 cycle but i have not 15% rs 7813/ till date. Even i visited my faridabad branch & emails on [protected]@iciciprulife.com & on helpline number. But all efforts in vein even in annual commission correction 20019-20 it is showing rs 15626/ (7813+7813) but not being paid. Regards. Mahesh khanna. Advisor code 01361404 m[protected] e mail [protected]@gmail.com
          ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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            I
            intax0088
            Mar 23, 2020
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            Dear Sir/Mam,

            I was also working with the ICICI Prudential from Dec 2006 to Oct 2010 & in my salary slip my pf account is mention as my employee id i.e. 509926. but while checking on epfo site this is showing as invalid. So please provide me the Uan number of my EPF.

            Regards
            Mridul Baruah
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              A
              ARPAN JAIN
              from Bengaluru, Karnataka
              Feb 21, 2020
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              Address: 492001

              I got a call from a company which mentioned i have a bonus of 56000 rupees and that amount plus fund value is locked by the agent and amount will credit in to his account. I received this call from [protected] the name of the person was navin chaudhary. He mentioned he is an employee of icici prudential life insurance, mumbai head office. He also mentioned that he needs to get a cheque of rupees 50000 to bharti axa or hdfc life insurance to generate new customer i'd to remove agent locking code, from me to release the bonus of 56000 rupees, which is locked by agent id. He mentioned that i would get a token from icici prudential, which would be a number to release a letter from icici prudential.in all probability this is a fake call, but i would like icici to secure strict action is taken and no other policy holder is tricked in the same way. He mentioned this was a secret group within icici prudential and no emails or documents were generated for the same. Icici prudential needs to ensure data privacy for customers!!!
              ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
              Name : Geeta Nimbre

              Register Mobile No: [protected]

              Agent Licence code:[protected]

              Insurance advisor code[protected]

              IRDA licensed advisor - 9734798
              Geeta Nimbre's reply, Feb 25, 2020
              Please NOC letter for agency from ICICI Prudential Life Insurance.
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                A
                alfredakhtar
                Feb 11, 2020
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                Address: 802, Block 20, Suncity Apartment, Iblur, Bellandur, 560102

                Hi team,

                My name is alfred and my employee id was 509182. I joined icici prudential life insurance on 3rd july 2006.

                Somehow, i did not apply my pf withdrawl or transfer. Can i apply for withdrawl now?

                Can you please give me contact details or email id to contact icici prudential life insurance payroll or hr department.

                Thanks,
                Alfred
                ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                  R
                  Ronitchugh211
                  Feb 2, 2020
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                  Hi I cancelled my proposal within 5-6 days of making the payment and that was well thinking the free lookup period and yet Im not getting any clarity on when I will get the refund..

                  My application id is OB12792276

                  Everytime I write to their customer service, I get an email saying that we are sorry for the delay and we are working on your issue

                  Please help me in getting my money back, it's worst company ever..
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                  ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                    D
                    Dhaval Chaudhary1
                    Feb 1, 2020
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                    Resolved

                    refund of premium and disregarding instructions and making choices on own.

                    Address: flat no : 477 shanti nilaya, room no: 302,, 29th main, sector: 1, HSR layout, Bangalore, Karnataka, 560102
                    Website: www.iciciprulife.com

                    I have one policy (no:[protected].

                    I have taken this policy on 4th Aug 2018. As an agent of the company promised good returns. But after year and the performance of the fund was not quite good. So I have decided not to continue with the policy.

                    After not receiving a premium on time, Company support has started harassment calls. Even after refusing to continue with the policy. I kept on getting at least 3-4 calls...
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                    Meghana7
                    Jan 22, 2020
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                    I’m suhas, an alumni of icici prudential life insurance, mg road, bangalore. I needed a reference letter for immigration purpose and it should be in the format requested by immigration website and it should be mentioned on company’s letter head. I need it in less than a week now. I requested many times to [protected]@iciciprulife.com but i didn’t have any solution there is no answer. Can you please help me in getting the letter. I can forward the format once you respond. You can contact us at [protected]@gmail.com for further details.
                    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                    Jan 24, 2020
                    Updated by Meghana7
                    I didn’t receive any update on this. Is anyone taking care of this? I didn’t get any call from ICICI
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                      pankaj32584
                      from Raipur, Chhattisgarh
                      Jan 18, 2020
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                      Address: Pune, Pune, Maharashtra, 411027

                      I have write multiple mails but no response recd yet.. They people miss guide to customer at the time of surrender. I hope you will check mails and twitter for more details. Pune office customer care person miss guide to me for first premium amount. Now they are deniying for first premium amount. Who will take care of loss of rs 18000/-???
                      ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                      Still am waiting for your revert... How much day I wait for this????
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                        Poonam Kumari Singh
                        from Samastipur, Bihar
                        Jan 6, 2020
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                        Address: Q No- 1/B-293,Near Durga Mandap, Kurpania,Post-Sunday Bazar,PS-Gandhi Nagar,Dist-Bokaro, Jharkhand, India,PIN-819127, Bokaro, Jharkhand, 829127

                        Hi,
                        I have been worked with icici prudential life insurance company from the period 2009, my emp id was 571790 in the name of Krishna Singh. but unfortunately i lost my Relieving Letter.
                        My email id and mobile no has been changed and i am not able to login ex employee portal. Kindly assist for experience certificate as i am in desperate need of the same for my new job.

                        My new email id:- [protected]@gmail.com
                        [protected]@yahoo.com
                        Contact no. :- [protected]
                        ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                          Midhunkdas1
                          Jan 5, 2020
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                          Address: Mumbai City, Maharashtra

                          Dear team,
                          I was an ex employee of icici prudential
                          My emp id was-544762
                          I had requested for withdrawal of my pf and sent all the required documents to the hr but still the withdrawal is not done.
                          Sent lot of follow up emails to them but they are not even responding to the mails
                          Kindly help me to get the amount as soon as possible
                          I will be reachable on my email address
                          Which is - [protected]@yahoo.com
                          ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                            S
                            sagarsn47
                            from Delhi, Delhi
                            Dec 25, 2019
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                            Address: Patna, Bihar, 800002

                            Dear sir/madem,

                            My self sagar soni ex-employee in icici prudential & my employee id is 5049270. My joining date november 2017 and i resigned july 2019.
                            I have applied for pf and you recieved my pf withdrawal form september 2019 but still i have not receive any response from your side please check and update to same
                            Plz help me to get my pf.

                            Thanks/regardas,

                            Sagar soni
                            Emp, id - 5049270
                            ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                              sagarsn47
                              from Delhi, Delhi
                              Dec 25, 2019
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                              Address: Patna, Bihar, 800002

                              Dear team,

                              My self sagar soni employ number 5049270 has been resigned on july 2019 and i applied for my pf on september 2109. (Application send to icici pru life insurance co ltd, shared services, pf dept, unit no 1a rahega tipco plaza nakad east mumbai). Till now i didn't receive my pf. So kindly help me to know the current status of my pf.

                              I have send the the same to exit.[protected]@iciciprulife.com. But they are not even willing to respond for the mail.

                              Regards
                              Sagar soni
                              5049270
                              ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                                Soumini Soman
                                from Mumbai, Maharashtra
                                Dec 10, 2019
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                                Address: Mumbai, Mumbai City, Maharashtra, 400080

                                My advisor at Motilal Oswal Securities, where I have a demat account told me to divert some of my funds to a fund which gives good returns. He asked me to transfer the amount immediately in the meantime he told he will redeem my mutual fund in MOSL. I immediately transferred the amount of Rs.62701/- on 8th NOv. 2019. Later I came to know that it is an insurance policy. Since I have lot of policies I told him to cancel the policy and transfer the amount to the same bank from which I made the payment. They held my money for so long giving excuses that they want my Pan card number, my daughters pan card Number, cancelled cheque which I had already given at the time of transfer. Now they say that the money will be transferred into my daughter's account, who is the policyholder.

                                I don't understand since I cancelled the policy, the amount should come to my account only. They are not listening. This is another way of holding the amount.

                                If the amount is transferred to my daughters account, income tax people will ask where the money has come from since the policy has not materialized.

                                Such misspelling is taking place in insurance sector.

                                Kindly advise the ICICI prudential Life Insurance sector to transfer my money to my account only

                                The licensor licence No. is 01359703

                                I am a senior citizen and they are harassing me like anything. asking me to send several documents . Please look into the matter

                                The Motilal Oswal advisor name Nishit Padubidri, licence No. 03159703

                                The person at ICICI Pru. Govind Maurya Mob.No.[protected]
                                ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                                  Soumini Soman
                                  from Mumbai, Maharashtra
                                  Dec 10, 2019
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                                  insurance

                                  Address: Mumbai, Mumbai City, Maharashtra, 400080

                                  My advisor at Motilal Oswal Securities, where I have a demat account told me to divert some of my funds to a fund which gives good returns. He asked me to transfer the amount immediately in the meantime he told he will redeem my mutual fund in MOSL. I immediately transferred the amount of Rs.62701/- on 8th NOv. 2019. Later I came to know that it is an insurance policy. Since I have lot of policies I told him to cancel the policy and transfer...
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                                  Anoop20091950
                                  from Hyderabad, Telangana
                                  Dec 6, 2019
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                                  policy 18988667

                                  Address: Mr. Amit Baweja, Associate Regional Manager, ICICI Prudential Life Insurance Co LTD, 407-414, 4th Floor, Plot No.54, Mahatta Tower, DDA Community Center,, B-Block, Janakpuri, New Delhi-110058, MOB: +91 98738 41699, email: [email protected], New Delhi, Delhi, 110017
                                  Website: iciciprulife.com

                                  Please note that mr. Amit baweja, associate regional manager, icici prudential life insurance co ltd, 407-414, 4th floor, plot no.54, mahatta tower, dda community center,, b-block, janakpuri, new delhi-110058, mob: +[protected], email: amit. [protected]@iciciprulife.com, called me up on 05-dec/1659 hrs telling me to come from my residence in shivalik to his office in janakpuri to give a statement saying that the 5 cheques for my policy no;...
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