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ICICI Prudential Life Insurance Complaints & Reviews

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Updated: Nov 11, 2025
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ICICI Prudential Life Insurance reviews & complaints page 17

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M
mbanmali
from Hyderabad, Telangana
Feb 12, 2019
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Address: Hyderabad, Andhra Pradesh, 500080

Respected sir,

I banamali montry resident of chandra apartment, gandhi nagar, hyderabad-telengana-500080. I have made payment of rs.6404 for
Icici prulife iprotect smart. On 5th february 2019 and my application number
Ob10706804. I would like to cancel my policy as i am unable to pay the next amount and would like to get the amount refunded to my state bank account no - [protected], ifsc code-sbin0016132, branch code-16132, koraput bazar branch - koraput, odisha-764020 that is in my name banamali montry.
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
WHat happen to this issue? DId they cancel the policy for you ?
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    F
    fsc14
    from Mumbai, Maharashtra
    Feb 10, 2019
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    Address: 400015

    Feeling cheated - icici never again
    Invest in icici - never again.

    Icici venture iaf 3
    I invested in iaf series iii... It's a complete scam.. Whilst seeking investment to the size of 25 lacs, they promised 25% returns and time limit of the fund should have closed long back... Three years they extended without any consent, rather they have forced investors to keep invested without any exit strategy for investor.

    Icici gsip
    Gsip another policy we invested, again its a scam with thousands o[censored]nhappy investors due to icici misselling. Again thereto despite icici misselling investor is not returned even what he's invested and the proper officer mrs. Rashmi ben has not returned any answers to my 56 messages sent to her asking her to help a customer.

    Icici elite wealth
    Icici elite wealth, in this policy, the proper officers were so keen to sell the policy that they promised to pay cash back the 3% policy charges year on year.. Did return the 1st year charges but from the 2nd year defaulted to return the policy charges. When i stopped paying third year premium, again to induce customer that he pays the premium, they agree to cash back for 3rd policy year.. Our rm is the great mr preet.

    About one crore rupees stuck with icici and have no response whatsoever from icici … any lawyer in reading, any law makers in reading, any irda officials in reading, any ombudsman in reading, any investment consultants in reading, any icici top officials in reading, pls come forward to help us secure refund of our monies invested with this rough company, whose failed in all conduct with a customer.

    Invest in icici - never again... Consumers pls. Note.

    Best regards/firdosh contractor
    Email - [protected]@hotmail.com
    Whatsapp - +[protected]
    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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      RichaVaid
      from Delhi, Delhi
      Feb 6, 2019
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      Hello sir,

      I worked for the company icici prudential in 2006 (For 2 months only) at jallandhar, punjab.
      Due to some reasons i didn't collect my experience/relieving letter from the respective company.
      Kindly help me with the documentation from the company icici prudential.

      Thanks
      Richa vaid
      [protected]@gmail.com
      Student at imsproschool, delhi
      ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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        S
        Sagar109
        from Pune, Maharashtra
        Feb 4, 2019
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        Address: Aurangabad, Maharashtra, 431001

        Forcefully icici branch office applied this policy and smartly send all documents after 1 month of policy so that i can not take advantage of free look period. Now not accepting my cancellation request which is send by mail. Now i am not willing to have this policy of premium101000 rs. [protected]

        Icici bank branch: chikalthana, aurangabad. Maharashtra.
        ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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          H
          Harshal Kishor Churi
          from Pune, Maharashtra
          Feb 2, 2019
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          Dear sir
          Today morning my account#[protected]. Is autodebited with 60000 rupees for the premium of icici wealth builder policy. But i don't want to make payment right now. I am in need of money. Hence cancel this transaction and request you to refund 60000 rupees to my icici bank account#[protected].
          Please do the needful.
          Attached find statement for transaction details
          Thanks
          Harshal churi
          [protected]
          ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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            D
            doddi99
            from Bengaluru, Karnataka
            Feb 2, 2019
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            term insurance declined but has not given reason and refund

            Address: Bangalore, Karnataka, 560078

            Hi,
            The insurance application number of icici life term policy ob10610214.

            The icici policy has been declined but there is no letter to mention the reason and when the refund is going to happen. Are they making money like this first taking money in advance and then delaying to refund and making us struggle?

            Already few top management of icici is in the cbi radar for corruption. That whole institute is...
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            M
            maredi
            from Hyderabad, Telangana
            Feb 1, 2019
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            regarding redemption process

            Address: Hyderabad, Telangana

            Dear sir/ madam,

            I request you to please stop the below mentioned folio numbers for redemption process.

            Actually i thought i want to stop monthly deduction in my saving bank account (Ecs cancelation), because last 10 months market is not good. And also i thought that i want with draw the amount when ever market is good (Redemption).

            The above thinking i have expressed to icici bank habsiguda person...
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            A
            AseemKumar
            from Bengaluru, Karnataka
            Jan 30, 2019
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            Address: Jamnagar, Gujarat, 361006

            I had taken policy in jan 2017 and in july 18 i had gone through angioplasty, but not claimed through icici pru, just informed them about the same in end of july 18.

            Check the mail received from icici pru..
            In response to the same, we state that the aforesaid policy was issued on january 29, 2017 basis the application received. Further, due to non-receipt of renewal premium amount due for october 2018, the policy had attained to lapse status.

            We understand that you had approached the company for reinstatement of the policy. Post evaluation, requirement for medical was triggered and we understand that the same was completed by you. On assessment, the request for revival of the policy was declined due to past medical history of angioplasty.

            Accordingly, the company had processed the refund of premiums received under the policy and we understand that you are in receipt of the same.

            We do hope to have addressed your concern.in case you are still dis-satisfied, you may write to our senior grievance redressal and compliance officer within 8 weeks. Click here to write to our compliance officer.
            ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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              K
              keith armstrong
              from Mumbai, Maharashtra
              Jan 27, 2019
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              Address: Raigad, Maharashtra, 410206

              Signature forged by the employee. I am been issued an policy without my knowledge. The complaint was the icici prudential is playing with customer money, and they do as they wish and feel no action will be taken againts them. This incidence is similar they have issued a new policy by doing my signature on all the form as i had said that i don want do invest as that money is required for some other reason, the attached copy of forged signature is attached bellow pls help me in getting my money back by cancelling the policy this fraud employee and company is not ready to give any reply on my complaint as i am behind them for more than one month.
              My register id with icici policy number 28223541 is [protected]@outlook.com

              Regards
              Keith armstrong
              [protected]@gmail.com
              +1 photos
              ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                K
                keith armstrong
                from Mumbai, Maharashtra
                Jan 27, 2019
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                Address: Raigad, Maharashtra, 410206
                Website: www.iciciprulife.com

                I would like to highlight the fraud done against me as i have been issued a policy without my knowledge, and my signature are also forged for doing that.
                Have attached the copy of my forged signature. During this period i was not in mumbai when all this process has been done. This people are paying with customer money and misuuse it as per their requirement.

                Kindly take it on high priority.

                Regards
                Keith armstrong
                [protected]@gamil.com
                +1 photos
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                  S
                  stanleypk
                  from Jamshedpur, Jharkhand
                  Jan 26, 2019
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                  Address: 831011

                  Dear sir,
                  I was given a policy no.[protected] icici pru elite life super - rp. The the terms and conditions of the policy is not as per confirmed by the bankers. I also called the customer care for cooling off of the policy and refunding my payment. Knowing that i presently am outside india they have refused saying that i have to physically go to cancel my policy which i cannot do fo the next 4 months. I have also replied to their communication email that cooling off may be carried out but no response received.
                  I have been fooled by the bankers even though i want to cancel the policy in the cooling off period i am unable to do so.
                  Kindly help me
                  Stanley
                  [protected]
                  +2 photos
                  ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                    R
                    Raveendra Saini
                    from Gulabpura, Rajasthan
                    Jan 26, 2019
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                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    Dear sir/madam
                    मैने अपनी bike passion xpro ka insurance 26 june 2018 को hero showroom मे ही 02 year का insorance करवाया था लेकिन icici insurance company के agent की गलती की वजह से मेरी bike के insurance मे केवल मेरा नाम और मेरी bike का no. ही सही था बाकी सभी detail गलत थी जिसकी वजह से मुझे अपनी bike का insurance september month मे cancel करवाया मैं agent से पछता तो हुँ तो वो कहता हैं कि अभी रुपये नहीं आये हैं मेरी bike का insurance cancel हुये 05 महीने हो गये है लेकिन मुझे अभी तक मेरे रुपये नही मिले है।
                    मैं बहुत ही परेशान हो गया हुँ।
                    मेने परेशान हो कर jago graham jago मे complaint कर दी है और मेरा complain no. 1118956 हैं।
                    अतः मेरा आपसे निवेदन है कि मेरी इस समस्या का समाधान शीघ्रता से करें। अनयथा मैं आपके विरुद्ध ligal action लुगा जिसके जिम्मेदार आप सवयं ही होगें।
                    इसलिए कृपया कर मेरी समस्या का समाधान करे।
                    रविन्द्र कुमार
                    [protected]
                    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                      M
                      Maxon Mathias
                      from Mangalore, Karnataka
                      Jan 22, 2019
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                      Address: Udupi, Karnataka, 576101

                      Dear sir/ma'am
                      One of the employee of icici prudential had done the policy in december 2018. The application number of the policy is os[protected]Future perfect). Since i did not like the features of the policy so i wish to cancel my policy, i have already submitted all the required form and the documents to the respective branch but no action has been taken. Branch employee is stating that the policy has been issued through provisional issuance due to non submission of the documents and the same has to come back to proposal status. Its been almost a month and the policy has not come to the proposal status. Kindly cancel my policy as soon as possible. Expecting a quick response on the same.
                      ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                        K
                        ksmak
                        Jan 19, 2019
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                        Address: Pune, Maharashtra

                        Dear sir/mam,

                        Its a surprise to see even after negative confirmation for the policy and constant resistance bank has issued the policy (Application no. Os10583281, icici pru life time classic).

                        I am an nri and this is very worng use of my funds without my consent. Policy seller has given constant wrong information and not ready the ackowledge the wrong given information even after policy is been issued (Without my consent). Kindly explain the deed, and just cancel the policy as it falls in freelook period.

                        Thanks,
                        Ketkee
                        +1 photos
                        ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                          robin1992
                          from Melur, Tamil Nadu
                          Jan 15, 2019
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                          Address: 625706

                          This is regarding the policy no. 21523854 & 21206536, agent has given the wrong information to my father regarding the policy, actual policy is 7 years payment term with 10 years policy term, but agent has given wrong information and informed that we can take the money at any time even after one year, in believing this my father has deposited the inital amount and also signed ecs form, now because of ecs they have taken the amount for the year 2018. Now my father asked for the closure, but they are lying we have never said it is one year payment, we have to pay for 7 years. This kind of false promises are given to my father. Kindly take this into account and please take necessary action, kindly close this policy and refund our amount at the earliest.
                          Policy number. 21523854, 21206536
                          ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                            A
                            anjujlgautam
                            from Hyderabad, Telangana
                            Jan 11, 2019
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                            Address: 226010

                            With respect to above subject it is inform that policy bond of the said policy number 21713845 has not been received so far even after a year. So i am unable to know the policy terms and conditions and assured amount etc. Even after many complaints employee of icici, bhadshah nagar lucknow branch manager other employee sandeep tiwari is not responding and now pressurizing to pay 2nd premium without issuing the bond of the policy and also threatening through sms and phone calls
                            +1 photos
                            ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                            Jan 11, 2019
                            Updated by anjujlgautam
                            Reply to the said complaint please be given to [protected]@yahoo.co.in
                            My policy Number : 15834638
                            Policy Holder's Name: KONDAIAH KASSETTY
                            Financial year:[protected].
                            My Policy No. 16411336
                            Policy Holder Name Pradeep Kumar Bhararia
                            My email ID - [protected]@gmail.com
                            Financial year 201-12

                            Policy Bond not received till now
                            Many call, but no response
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                              Gautam Chawla7860
                              from Kanpur, Uttar Pradesh
                              Jan 11, 2019
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                              Address: Kanpur, Uttar Pradesh, 208024

                              I having a policy bearing no. 31777757 have serious issue with the agent. False claims are made by your employers just to get promotions and cheat the customers. False claims are made by your agents and customers are befooled. My premium amount and time period was exceeded against my will. Also the agent refused to cancel my policy as he needed good reason to cancel the policy or else he won't close the policy. I would request you to take strict action against your this employee and also demote him. I strictly told him that my premium amount to be 50000 but he changed it to 100000 also premium period was increased from 5yr. To 7yr. This was extremely bad and felt betrayed. Looking for your concern into the matter and help me out in cancelling the policy as it is in look out period..
                              ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                                S P Indore
                                from Vidisha, Madhya Pradesh
                                Jan 9, 2019
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                                Consumercomplaints.in

                                5:13 pm (6 hours ago)

                                To me
                                Greetings,

                                Your complaint has been forwarded to icici prudential life insurance co. Ltd. Customer service. You should receive a reply from the company representatives within several days.

                                I need the loss of money, you are consuming my fund since last january 2018
                                ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                                  Rakeshkumartdl
                                  from Noida, Uttar Pradesh
                                  Jan 9, 2019
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                                  Address: 283204
                                  Website: [email protected]

                                  I have taken a policy no. 07527608 dtd 25/1/2008 for term of 10 yrs and rs 20000/- and it have been matured on 24/1/2018 but at the time of maturity company have been paid in my account only rs 180701 by neft and rest of amount retained on the account of settlement period for next 5 year without my written consent and he does not bother to give me any details about the settlement. How can he do this without customer consent. Now i want to details about my policy like this:
                                  * total fund value at the time of maturity
                                  * total number o[censored]nit at the of maturity
                                  * total rest amount retained
                                  * total rest unit retained
                                  * current fund value
                                  ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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                                    Meghna Rajput
                                    from Moga, Punjab
                                    Jan 8, 2019
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                                    Address: Jalandhar, Punjab, 144001

                                    Dear sir

                                    Its a surprise to see even after negative confirmation for the policy by the name of mrs. Meghna, the icici pru application no. Os10378332 and the policy has been issued, by your c. E mr. Rajat, kindly explain the deed, and just freelook my policy, as i will furthur escalate this issue to the consumer forum, and all will be held answerable then.
                                    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                                    Jan 08, 2019
                                    Updated by Meghna Rajput
                                    Dear Sir

                                    Its a surprise to see even after negative confirmation for the policy by the name of MRS. MEGHNA, the ICICI Pru application no.OS10378332 and the policy has been issued, by your c.e Mr. Rajat, kindly explain the deed, and just freelook my policy, as i will furthur escalate this issue to the consumer forum, and all will be held answerable then.
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