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ICICI Prudential Life Insurance Complaints & Reviews

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Last updated Mar 12, 2024
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ICICI Prudential Life Insurance
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ICICI Prudential Life Insurance Phone Numbers

Phone
+1 860 266 7766
141
90
Mobile
+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 19

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B
Balaji Sundaresan
from Chennai, Tamil Nadu
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non receipt of survival benefit due on 01.10.18

Address:Chennai, Tamil Nadu, 600083
Website:iciciprulife.com

Sir, i have a policy no.00530509 in the name of s. Balaji and for this policy the survival benefit due on 01st october 2018 is not being given to me and whenever i call the kodambakkam high road branch and also the customer service call center i am again and again given some false explanation and say it is under process. Till date (05.10.2018) the amount is not credited and i think that the organisation is trying to cheat me without giving...
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Balaji Sundaresan
from Chennai, Tamil Nadu
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non payment of survival benefit

Address:Chennai, Tamil Nadu, 600083
Website:iciciprulife.com

Sir, i have a policy no.00530509 in the name of s. Balaji and for this policy the survival benefit due on 01st october 2018 is not being given to me and whenever i call the kodambakkam high road branch and also the customer service call center i am again and again given some false explanation and say it is under process. Till date (05.10.2018) the amount is not credited and i think that the organisation is trying to cheat me without giving...
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Address:Raigad, Maharashtra, 410218

Dear sir,

I am sorry to inform you that the one of the employee of your organization trying to misguiding me through your official url id and trying to do the fraud with me i. E having intention to desive me. His name is ismil. Please take necessary action against him. He is not giving proper information to my answar while we are filling the insurance form.

Regards,
Rajeshkumar singh...
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S
sanuuuuu
from Mumbai, Maharashtra
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surrender police

I am not happy with the service on icici life insurance while giving time they had said u will get ur profit n bones accept tax when i visit on[protected] they said me that ur surrender value is 79 thousand with bones and profit and when 2day[protected] i have gone to do surrender they said me only 55 thousand u will get u will not get any profit and bones and they agent are also not knowing why i am getting less amount they just saying...
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A
Alokuppcl
from Mumbai, Maharashtra
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incomplete information and no corporation

Address:Lucknow, Uttar Pradesh, 226008

Dear sir,
I have purchased a ulip policy, no. 25631451 from icici bank sarojini nagar branch through an employee named mr. Mayank kumar srivastav. But he has not informed me about policy completely and hide many important facts like annual deductions which is much very much higher. On receiving the bond i came to know the facts and i asked him that i am not satisfied with the policy terms and conditions, and i don’t want to continue...
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P
Prem Prakash Bahuguna
from Dehra Dun, Uttarakhand
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icici pru future perfect plan policy no. 20888254

Address:Dehradun, Uttarakhand, 286004
Website:ICICI Pru

Sir, in the documents of above policy no. 20888254 my e-mail address was wrongly entered. Subsequently my mobile no. Also changed. I am trying to change the both information through my agent since february 2018. On april, 23, 2018 i gave a written complaint. On august, 23, 2018, i have submitted my aadhar as identity proof as asked by the agent, on september 23 i again applied through my icici bank branch for the change. But the concern branch...
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A
Anand 19Roy
from Madhubani, Bihar
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mis sell of policy by agent

Address:Ranchi, Jharkhand, 834008

Icicipru life - in the month of aug, 2012, i got a call from mr. Amit arora, mob. No. [protected], landline no.[protected] from icicipru delhi head office at jhandewalan that due to non deposit of two premium @ rs. 60, 000.00/yr, my policy may get terminated. Besides this, due to some mischief by my agent, commission amount of rs. 5.66 lakhs from my above policy and some savings in mutual fund schemes of icici have been diverted into agents...
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S
savita Singal
from Delhi, Delhi
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cancellation policy and refund my payment now

Address:Hisar, Haryana, 125001

Sir my name is savita singal. I want to cancel my loan.. Because i want money urgent.. My near branch red square market in hisar (125001).. There are two emploies rma and kanchan. They told me if you want the money in the mid, you can do it.. But now rma and kanchan ignore me.. They told me every thing lie... I m very tired because i had gone many time in the bank.. Pl help me.. And return my money...
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V
Vishal Wanjare
from Pune, Maharashtra
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medical test still pending

Address:411034
Website:ICICI Prudential Life Insurance

My Name is Vishal Kailash Wanjare DOB 18/09/1985 Contact number: [protected]. I applied online for ICICI term plan last to last Saturday 8th Sep and requestes for the medical test to be scheduled on 15th Sep but no one called me, I just got a call on Friday 14Sep stating it's a tele medical call and I will be notified in 24 to 48 hours about the outcome. I am still waiting and no one has ring me.
If I don't hear anything in 24hrs, I...
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Address:560035

Last month i made online transfer, while making it i got some popup or checkbox, i've selected the checkbox by mistake/urgency without reading it. I'm really not sure what is the details/policy and it got deducted rs. 35 last month.

Today, i got a message stating "payment of rs. 35 towards ipru life insurance is scheduled on 19th sep'18. Pls maintain sufficient balance in acct xxxxxx

Please cancel this policy...
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G
gcherian
from Thiruvananthapuram, Kerala
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cheating customers

Address:695011

Occupied is cheating customers like after paying premium we are supposed to undergo medical tests. Even if all tests okay, they find something regarding cholesterol level and all and will increase the premium by more than 25%. So dont take their policies seeing the premium what they show online. Also their service is very poor. Before taking policy, they used to call and disturb u a lot of times. Once u got in to their trap, you have to keep...
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Policy-guaranteed savings plan policy no 16984358

I have been informed that in order to continue the policy i need original documents and eeverytime i was getting responses saying already dispatched and received by suman. I sent email that i am not aware any suman and i have sent request to receiver signed copy which was not provided any one from icici liberty garden branch.
Finally during my this visit liberty garden...
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R
Rohit5151
from Malegaon, Maharashtra
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death claim

Address:Osmanabad, Maharashtra, 413501

Hi i am not happy with you result regarding death claim i know policy was in lapse condition even though at least you can pay only premium amount as other life insurance company paid that were also in lapse condition. So i request your company to return back only the premium amount because its not the correct way to deal with customers at least in such condition.
Name anjali uday shete
[protected]...
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Hello team

This is regarding plolicy 20180879, amount debited from account my without my knowledge and not call me back before amount debited from account, even after grace period i was eligible to pay on 4th sep 2018, than why the icici had debited my amount on 31 aug2018. My complaint no is[protected] this is completely cheating towards customer

Now why the delay is happening when it was debited it was done...
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M
Maulik Makadiya
from Ahmedabad, Gujarat
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not allowing me to surrender

Address:Gandhinagar, Gujarat, 382010

I went to icici branch to open a fd and in the bank, a bank employee guide me wrong information and force me to go for weather builder 2 plan to get very high return. He just did this for his benefits.

Now i have already paid 2 premium 1 lac of each and got a return of just 10k. Which is just 4 per.

When i went to icici prudential branch in gandhinagar, they did not help me and just smiled by saying you don't...
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A
Anuroopsohal
from Vijayawada, Andhra Pradesh
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I just have bike loan. not any insurance

Address:Rupnagar, Punjab, 140001

I have purchased Royal enfield bike. I take loan of L&T. I didn't want to any insurance. but there is 1310 Rs/- added of Life Insurance which i didn't add.
Nobody tell about this insurance while purchasing the bike.I received a call regarding this and ask about insurance I totally refused it. but money is being detected. I don't want to any insurance. today I got a document of this Insurance I attached it....
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A
Ajit Kumar008
from Noida, Uttar Pradesh
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agent commission amount deduction from my policy

Address:110043
Website:www.iciciprulife.com

Hi,

Myself ajit kumar and my policy no. Is[protected]Icici pru savings suraksha-rp). Let me know why you guys deducting rs.[protected] as commission from my premium. As you know i have taken this policy directly. This policy is done by dhiraj chauhan and his mobile no. Is [protected].

So why someone is getting amount as commission from my premium. I got call 3-5 times from icici service department and the person...
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D
dksingh4
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici prudential policy

Address:110043

Hello sir,
i have taken policy from ICICI Prudential . its discontinue because agent had given me wrong information and after taken money from my account, he has never picked my phone. so due to support and incorrect information i had discontinue policy. that time they said that my money will be back after 3 years,[protected] because of locking period and now they are saying locking period will complete 27/01/2020, then i will get...
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M
Maheshwar Reddy Chinthakunta
from Bengaluru, Karnataka
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policies foreclosed

Address:Hyderabad, Telangana, 50062
Website:iciciprulife.com

I had two policies 16846346 and 16192636 both are "guaranteed savings plan". The agent/person had not given the proper information, so i missed to pay the next premiums. Even there was no letter or intimations of this from icici also. That the policy will be foreclosed no amount can be given back. Now i am ready to restart/continue the same policies. Can you please help on this.

My details are :
Name : c. Maheshwar reddybr...
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A
amala sesil
from Mohali, Punjab
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icici pru life time classic plan

Address:Thane, Maharashtra, 421204

Name: p amalasesil
Policy number: 21173071
Premium paid: 2, 50, 000/-
Policy sold by : dinkar grand
Licence code: 01281592

I took a poly on 10/7/2017. The below information provided by the icici representative.

Policy pay tern : 1 year
Interest for year: 12 %
Locking period : 1 year
Other information: every one year we have to withdraw the money and pay it again...
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