ICICI Prudential Life Insurance Complaints & Reviews

I would like to highlight the fraud done against me as i have been issued a policy without my knowledge, and my signature are also forged for doing that.
Have attached the copy of my forged signature. During this period i was not in mumbai when all this process has been done. This people are paying with customer money and misuuse it as per their requirement.

Kindly take it on high priority.

Regards
Keith armstrong
[protected]@gamil.com

Dear sir,
I was given a policy no.[protected] icici pru elite life super - rp. The the terms and conditions of the policy is not as per confirmed by the bankers. I also called the customer care for cooling off of the policy and refunding my payment. Knowing that i presently am outside india they have refused saying that i have to physically go to cancel my policy which i cannot do fo the next 4 months. I have also replied to their communication email that cooling off may be carried out but no response received.
I have been fooled by the bankers even though i want to cancel the policy in the cooling off period i am unable to do so.
Kindly help me
Stanley
[protected]

Dear sir/madam
मैने अपनी bike passion xpro ka insurance 26 june 2018 को hero showroom मे ही 02 year का insorance करवाया था लेकिन icici insurance company के agent की गलती की वजह से मेरी bike के insurance मे केवल मेरा नाम और मेरी bike का no. ही सही था बाकी सभी detail गलत थी जिसकी वजह से मुझे अपनी bike का insurance september month मे cancel करवाया मैं agent से पछता तो हुँ तो वो कहता हैं कि अभी रुपये नहीं आये हैं मेरी bike का insurance cancel हुये 05 महीने हो गये है लेकिन मुझे अभी तक मेरे रुपये नही मिले है।
मैं बहुत ही परेशान हो गया हुँ।
मेने परेशान हो कर jago graham jago मे complaint कर दी है और मेरा complain no. 1118956 हैं।
अतः मेरा आपसे निवेदन है कि मेरी इस समस्या का समाधान शीघ्रता से करें। अनयथा मैं आपके विरुद्ध ligal action लुगा जिसके जिम्मेदार आप सवयं ही होगें।
इसलिए कृपया कर मेरी समस्या का समाधान करे।
रविन्द्र कुमार
[protected]

Dear sir/ma'am
One of the employee of icici prudential had done the policy in december 2018. The application number of the policy is os[protected]Future perfect). Since i did not like the features of the policy so i wish to cancel my policy, i have already submitted all the required form and the documents to the respective branch but no action has been taken. Branch employee is stating that the policy has been issued through provisional issuance due to non submission of the documents and the same has to come back to proposal status. Its been almost a month and the policy has not come to the proposal status. Kindly cancel my policy as soon as possible. Expecting a quick response on the same.

Dear sir/mam,

Its a surprise to see even after negative confirmation for the policy and constant resistance bank has issued the policy (Application no. Os10583281, icici pru life time classic).

I am an nri and this is very worng use of my funds without my consent. Policy seller has given constant wrong information and not ready the ackowledge the wrong given information even after policy is been issued (Without my consent). Kindly explain the deed, and just cancel the policy as it falls in freelook period.

Thanks,
Ketkee

This is regarding the policy no. 21523854 & 21206536, agent has given the wrong information to my father regarding the policy, actual policy is 7 years payment term with 10 years policy term, but agent has given wrong information and informed that we can take the money at any time even after one year, in believing this my father has deposited the inital amount and also signed ecs form, now because of ecs they have taken the amount for the year 2018. Now my father asked for the closure, but they are lying we have never said it is one year payment, we have to pay for 7 years. This kind of false promises are given to my father. Kindly take this into account and please take necessary action, kindly close this policy and refund our amount at the earliest.
Policy number. 21523854, 21206536

With respect to above subject it is inform that policy bond of the said policy number 21713845 has not been received so far even after a year. So i am unable to know the policy terms and conditions and assured amount etc. Even after many complaints employee of icici, bhadshah nagar lucknow branch manager other employee sandeep tiwari is not responding and now pressurizing to pay 2nd premium without issuing the bond of the policy and also threatening through sms and phone calls

I having a policy bearing no. 31777757 have serious issue with the agent. False claims are made by your employers just to get promotions and cheat the customers. False claims are made by your agents and customers are befooled. My premium amount and time period was exceeded against my will. Also the agent refused to cancel my policy as he needed good reason to cancel the policy or else he won't close the policy. I would request you to take strict action against your this employee and also demote him. I strictly told him that my premium amount to be 50000 but he changed it to 100000 also premium period was increased from 5yr. To 7yr. This was extremely bad and felt betrayed. Looking for your concern into the matter and help me out in cancelling the policy as it is in look out period..

Consumercomplaints.in

5:13 pm (6 hours ago)

To me
Greetings,

Your complaint has been forwarded to icici prudential life insurance co. Ltd. Customer service. You should receive a reply from the company representatives within several days.
—
I need the loss of money, you are consuming my fund since last january 2018

I have taken a policy no. 07527608 dtd 25/1/2008 for term of 10 yrs and rs 20000/- and it have been matured on 24/1/2018 but at the time of maturity company have been paid in my account only rs 180701 by neft and rest of amount retained on the account of settlement period for next 5 year without my written consent and he does not bother to give me any details about the settlement. How can he do this without customer consent. Now i want to details about my policy like this:
* total fund value at the time of maturity
* total number o[censored]nit at the of maturity
* total rest amount retained
* total rest unit retained
* current fund value

Dear sir

Its a surprise to see even after negative confirmation for the policy by the name of mrs. Meghna, the icici pru application no. Os10378332 and the policy has been issued, by your c. E mr. Rajat, kindly explain the deed, and just freelook my policy, as i will furthur escalate this issue to the consumer forum, and all will be held answerable then.

I had a life stage plan taken in the year 2008, as soon as i went to go for renewal installment payment, then found that it has already completed in jan 2018. Talking to local officials at shagun tower came to know that i can't get maturity amount, only 1.4 lacs i can get and rest 2 lac i have to invest further. Without giving me full information they have opened my new policy with a yearly premium of 2 lacs for next 5 years. This is not possible for me even in dreams to pay 2 lacs rs premium pa. Before going to consumer forum and other government punishments, i request you to transfer my rest of the amount of new policy of 2 lac back to saving the account. Else the case of cheating and mental harassment of heart patient with all fines you have to bear.
Policy no:30307092

I have taken an icici pru life insurance (Ulip) from the icici bank last year. I later realized that icici bank and icici prudential behave like two different companies - if you take a policy from prulife via icici, that is a blunder as the bank charges heavy brokerage in terms of allocation charges, service charge, etc. They are anyway brokers!

Before i renewed my policy this year, i spoke to the original agent who got me the policy and he assured there will be no charges this year (2nd year). I got an email confirmation from him as well. However, to my surprise they have charged me even more this year. I paid 200, 000 as my premium, and what i actually see in my statement is less than 1, 79, 000 invested – that means 21, 000 has been taken from my account their brokerage / other charges. This is ridiculous!!!

I took a policy in the month month of august 2018 but still now i have not received any bond i consulted the branch many times but they are saying that i can't cancel the policy even the manager is playing double game over there is just saying mam please don't cancel the policy. This set if you're being 4.2 lacs at the end of the policy will be getting 7.2 lacs as the benefit but i when i enquired online and with other agents this is maximum i may get 4.5 lacs in returns the agents of laughing like anything and their feeding the people trusting on them invest just 60000 but still now i didn't receive a bond. I want to cancel my policy so what should i do

Dear sir,

I hold the above insurance policy which i purchased in dubai through your representative office. I have been paying the yearly premiums by buying aed drafts and handing over the same to your office. I have copies of the drafts with me. I have been recently informed that my policy will mature in feb 2018 and i need to decide whether to receive pension or to withdraw the entire lumpsum at once. I had initially asked icici prudential to transfer the proceeds to my demat account which is held with icici bank itself. This was declined for reasons known best to your institution. I then requested for forms to be filled up so i can withdraw my insurance proceeds in a lumpsum. This was 3 months back. I keep getting an automated message from mr. Srinivas manian that my mails are being addressed.
It is indeed very very disappointing to note that when investments are sought after, the customer is well treated and all queries handled promptly. I have recently been having a harrowing experience with the icici prudential as well as icici bank for basic information and updates.
I request you to please look into this urgently. My request is to provide me the forms so i can instruct where the funds are to be transferred. I have moved to canada from dubai since 2015. I can visit your office in mississauga or downtown toronto if need be. Please urgently address this issue of mine. This kind of alienating the client attitude speaks volumes of service that can be provided by your institution. Moreover, it makes me wonder if i should be investing my end of service funds which i received when leaving dubai with your business at all.

Policy no:30307092
Reversal of my fund with dismissing the recent policy
Reason:consumer complaints logo
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Insuranceicici prudential life insurance policy no:30307092 no update for cancellations of policy
Icici prudential life insurance — policy no:30307092 no update for cancellations of policy

1 review
Sh shaligram prajapat on jan 2, 2019
Mark as resolved

Policy no:30307092
Reversal of my fund with dismissing the recent policy


Updated by shaligram prajapat, jan 02, 2019

The marketing agent explained most of the benefits to dad but did not communicate any of the yearly fixed expense he would be incurring if he choose this investment scheme.

To our surprise, when we received our original policy document we came to know that out of rs 3.47 lacks approx which we have paid rs147000 has been deducted as expense and the balance i. E rs 2, 00, 000 has been invest as an yearly installment payment, for 5 year, that has not been told
Which is impossible for me to invest even in dreams.
The whole fraud is on account of false representation by the marketing team who did not disclose the expense. Had that expense been disclosed to us at that point of time, we would have definitely not taken the policy.

Policy no:30307092
Reversal of my fund with dismissing the recent policy
Reason:consumer complaints logo
Menusubmit complaintsearch
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Question iconquestions
Faqfaq

Search
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Account
Messages
Notifications (1)
Complaints
Sign out
© 2019 consumer complaints forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

Insuranceicici prudential life insurance policy no:30307092 no update for cancellations of policy
Icici prudential life insurance — policy no:30307092 no update for cancellations of policy

1 review
Sh shaligram prajapat on jan 2, 2019
Mark as resolved

Policy no:30307092
Reversal of my fund with dismissing the recent policy


Updated by shaligram prajapat, jan 02, 2019

The marketing agent explained most of the benefits to dad but did not communicate any of the yearly fixed expense he would be incurring if he choose this investment scheme.

To our surprise, when we received our original policy document we came to know that out of rs 3.47 lacks approx which we have paid rs147000 has been deducted as expense and the balance i. E rs 2, 00, 000 has been invest as an yearly installment payment, for 5 year, that has not been told
Which is impossible for me to invest even in dreams.
The whole fraud is on account of false representation by the marketing team who did not disclose the expense. Had that expense been disclosed to us at that point of time, we would have definitely not taken the policy.

I had a life stage plan taken in the year 2008, as soon as i went to go for renewal installment payment, then found that it has already completed in jan 2018. Talking to local officials at shagun tower came to know that i can't get maturity amount, only 1.4 lacs i can get and rest 2 lac i have to invest further. Without giving me full information they have opened my new policy with a yearly premium of 2 lacs for next 5 years. This is not possible for me even in dreams to pay 2 lacs rs premium pa. Before going to consumer forum and other government punishments, i request you to transfer my rest of the amount of new policy of 2 lac back to saving the account. Else the case of cheating and mental harassment of heart patient with all fines you have to bear.
Policy no:30307092 eia [protected]

I, lakshmi murali is holding a account in icici bank of chinmaya nagar branch chennai. I have not applied for any life insurance policy and inspite of that they issued a policy without my knowledge. Moreover they have taken rs 5000 without prior notice. This is totally unacceptable and these people just want to meet their monthly monthly targets. Please do the needful and refund my money back.
Thank you
Lakshmi murali
Branch: chinmaya nagar

I have a one year policy of icici prudential policy no. 21721709 which id due for premium payment on january 11, 2019.
I have been requesting for cancellation of the ecs mandate but the company is not doing the same.
I request that the ecs for this policy be cancelled immediately.
Thank you
Suranjan gupta
158/2a prince anwar shah road
Kolkata