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ICICI Prudential Life Insurance Complaints & Reviews

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Last updated Mar 12, 2024
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ICICI Prudential Life Insurance Phone Numbers

Phone
+1 860 266 7766
141
90
Mobile
+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 23

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S
Sachin_son04
from Sambalpur, Odisha
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surrender - icici pru wealth builder 2

Address:New Delhi, Delhi, 110043

Dear concern team,

I went to icici bank branch for a fix deposit of amount 1lac. Your marketing executive chandan in delhi (Najafgarh branch) manuplate me and offer me a policy name wealth builder-2 to pay 1 lac annually and assure me you get 30% return yearly but it was not happened. I can see my money had reduced already and now its around 85 thousand only.

Policy detail: icici pru wealth builder 2
Policy...
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A
arynum
from Delhi, Delhi
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product guaranteed saving plan

Address:122002

I have icici prudential life insurance policy no. 17349926. I was going through our email trails recently. My policy has been lapsed and foreclosed on january 2017 without providing any information to the consumer. Due to the overdue amount of the costly premiums. The policy got foreclosed before the maturity period mentioned in the policy terms. Since i already have made investments, i would like to know about the status of my policy and...
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N
Niks@6692
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance done on my name without intimate me

Address:Aurangabad, Maharashtra

I have apply for home loan of 20 lacs 1 month before, as per my eligibility 20 lacs is possible said by officials.which was suited for me.
but after that without any intimation or any enquiry they increase my loan amount up to 20 lacs 65 thousands and sanction with those amount. In that amount they added my life insurance without my knowledge or without any conference.
I don't want that additional insurance policy which forcefully...
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V
Vijay Lanka
from Hyderabad, Telangana
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foreclosure of icici pru suraksha-lp 18842270

Dear team,

I purchased the subject polocy in August 2014 and paid premium of Rs.20618/-.My polocy no: 18842270. after that i moved to another job and mobile number got changed and because of some financial crises i could not make the payment further. I contacted the executive who sold that polocy he said that i can get back my premium after 4 four year. now i contacted ICICI to check the status they said that my polocy was...
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B
bhavnaben vanra
from Jamnagar, Gujarat
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policy refundable related

Address:395010

Date 19/12/2017
Bhavnaben D Vanra
Policy No. 16349386

To
Respected sir
manager icici prulife,
subject : policy refund related

This reference to last sms received from your regarding premium due of 29126 pertain into insurance policy no:16349386 now i surprise i had never bought any insurance policy of such scheme. i had bought policy for one time premium or single premium...
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A
Ambika Sehgal
from Mumbai, Maharashtra
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policy number : 16451536

Address:Mumbai City, Maharashtra, 400050

Dear team

I have sent multiple emails since past 2 years and have visited the bank multiple times however no one has helped with the above policy.

Please note that i was sold this policy wrongly. I was told that i have to pay the premium only once and then i was out of india for sometime.

I have been trying to open the policy again however it has been foreclosed.

This is very unfair...
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K
Karanschauhan
from Delhi, Delhi
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non received of receipt for yearly premium payment.

I had already paid premium of rs. 39674/- against my policy 18235485 on 30 nov. 2017 but he receipt of the same has not been received till date through email. Even i had already registered my complaint in paota branch jodhpur last year as i have not received last 5years receipts on premium which was already deducted from saving account automatically on due date. Kindly send me copies of receits and also change my mobile no. [protected] to...
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S
sandeepsin11
from Delhi, Delhi
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ex employee relieving letter required 567136

Address:Lucknow, Uttar Pradesh, 226012

Hi,
I have been worked with icici prudential life insurance company from the period of sep 2008 to july 2010, my emp id was 567136 in the name of sandeep singh, but unfortunately i lost my salary slips and experience certificate.
My email id and mobile no. Has been changed and i am not able to login ex employee portal. Kindly assist for experience certificate as i am in desperate need of the same for my new job.
br...
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R
ritugarg
from Rath, Uttar Pradesh
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death claim documents

Address:121004
Website:iciciprudential life insurance company

I am ankit garg nominee of mr ashok garg policy no 0459663. My father has expired. I have submitted my documents at address mentioned in mail received by me from [protected]@iciciprulife.com. Adressis

Icici pru claim care center
Icici prudential life insurance company limited
9th floor, b wing, office no. 906, bsel tech park,
Opp vashi station, sec-30, vashi
Navi mumbai 400706

I...
+1 photos
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R
Raghawanand Singh
from Kaithal, Haryana
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not receiving the police no21552687

Policy no21552687 on13nov17 sent by blue dart and 14nov returns back. I contacted icici prulife mallroad kanpur for the policy detail they said within 5 days you'll get your policy. I contacted mr. Sumit mishra branch manager for the same. Till date policy has not reached to me.
Now i don't need this policy. Please look into the matter for free lookout...
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Address:Pune, Maharashtra

Hi,

Please note that the policy # 21585283 was opened without my final concent by rohit kumar at pune icici prudential office.

The sequence of events was as follows:

1. I live in usa. I was visiting india in november 2017.
2. I wanted to surrender my existing icici prudential policy #15827113.
3. Rohit kumar started pressurizing me to buy another policy for 6 lacs.
4. There...
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M
Mallika8
from Jayamkondacholapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong dob entry in my classic insurance policy

Address:Cuddalore, Tamil Nadu, 607106

Sir
I have received my policy
Policy wholder: mallika. P.
Policy name: icici pru life time classic
Policy number : 21315122
Name of icici branch :panruti-607106
Reciptno: g6586801
Date of receipt : aug 23, 2017

The date of birth in my policy was wrong which was 15/05/1959
While my original date of birth is 15/05/1957 my pan card and aadhaar
Card was given for my...
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R
rajanjoshi3103
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about my experience certificate

Address:382030

Hi,

I have been worked with icici prudential life insurance company from the period of jan'10 to june'13, my employee num is 590288, but unfortunately i dint get my experience certificate, i have sent lots of email to customer service to requesting the documents, but i dont received any response from the team, please help me to get the same asap.

Thanks & regards
Rajan joshi
590288
[protected]@gmail.com...
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K
Kranthi Kumar Kurapati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting invalid combination of date of birth

Hello,

My wife has a life insurance policy of the number 10515504 and it has the date birth printed on the policy - 24/07/1991, when i am trying to know the current fund value with the ivr entered policy details and date of birthi am getting invalid input for date of birth, please let me know the number to call executive and get it confirmed or mail me the statement....
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N
nelsonk nelka
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my pan card is returned

I didn't receive my pan card due to unavailability because i was at work in tanjore. So kindly send my pan card to my office or work place and made me needful
Ref no. U[protected]
Pan no. Biypn3653b
Office address.
Icici prudential life insurance co. Ltd, tabs complex, 3rd floor, 41- williams road, contonment, tiruchirapalli 620001.
Contact. [protected]

Work place address.
Icici bank,...
+1 photos
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M
Mudit bhandari
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by icici pru life - 21158865

I had icici prulife policy name: investshield life with policy number 04993667 having premium of 8000 per month. This policy got matured in march 2017

I got a call from icici saying that, they have better policy for me with better returns. I had faith on the brand so i agreed to meet there agent

They send a agent
Name : dhirendra singh
Code/licence : 01174208
Contact no:[protected].
br...
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Karthikeyan Rajamanickam
from Karaikal, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

experience certificate and salary slips

Address:Cuddalore, Tamil Nadu

Hi,
I have been worked with icici prudential life insurance company from the period of dec'10 to may'12, my epr num is 597149, but unfortunately i lost my salary slips and experience certificate, i have sent lots of email to customer service to requesting the documents, but i dont received any response from the team, please help me to get the same asap.
Thanks and regards,
Karthikeyan. R
Cell-[protected]
[protected]@gmail.com...
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O
opaiari
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receipt reg.

Sir,

It is to inform that i have a policy bearing no[protected]. The premium amount of rs 16000 is paid twice during the year. The second premium was paid on 4th august 2017 through sbi credit card. Although the acknowledgement of the same was sent stating your transaction with id 8062400 has been successfully completed. However, till date neither the receipt has been sent nor i am able to generate the receipt despite giving...
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Shourabh Shekhar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici lifetime classic - employee behaviour complaint

Address:Mumbai City, Maharashtra, 400080

This is regarding the icici lifetime classic policy that i bought. I realized that it was not the right investment policy for me and went to the nearest icici prudential office to get it cancelled. While i was filling the form, a senior official from their office started shouting at me for the policy cancellation. He also called me names, questioned my educational background. When i told him that i am an iit graduate and educated enough to...
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D
Dr.Rajeev K.R
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim rejection

Address:Thrissur, Kerala, 680028

I had submitted a claim request for mrs. Indu. V. P on 8/9/2017 for plaster cast application below knee done on day care basis (Claim no. Cl9288181 on icici pru health saver policy no.1140180). But it was rejected citing policy terms & conditins 3. (Benefits) a. (Hospitalisation insurance benefit) a. (Hospitalisation) for less than 24 hours hospitalisation. But as per policy terms & conditions 3. (Benefits a. (Hospitalisation insurance benefits)...
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