ICICI Prudential Life Insurance Complaints & Reviews

I have purchased icici pru pinnacle super-lp 5 years back and thought to close it after 3years but i was convinced in such a manner that it will give me great benefit so i conitinued. But after completion of 5 years i got call from so called icici prudential and asked me to link account with policy. She sent one person of prudentialand that person told me this pinnacle is super flop so better to switch this nowand invest in other plans. Later i came toknow that they all were fake they simply said u have taken from icici bank and we have nothing to dow ith it i am telling this is super flop plan. What is this rubbish from prudential. Poor false commitments.

Taken policy 6 months back from bank employee he promised to give gift asap but till today i not received so i want to cancel a policy right now please send what is a procedure to cancel a policy police premium amount is 120000/00 please reply asap my tel no. Is [protected] [protected]@yahoo.com
My name is nandlal rohera i trust your employee but no reply.

Myself himansu sekhar rout having policy no 17048039 which was paid by me on30 september 17 by online payment service of axis bank gateway. But still now it's not showing up in the policy for amount 10226 from my uco bank account [protected]
Therefore i would like to inform you that i should get back my money with interest as soon as possible otherwise i will take help of law.

U issue policy21431671 ur rerprestativ nothing discribe about policy and signed by me on blank forms tell we dissicuse on next visit and final which policy is better for u they not came in this policy they insured 100000 lacs and premium peryear 100000 rs they told insured 100000 lakh and cheat at every stage next they not visit and fill form by own hand i am not able to pay premium100000 u take necessary; action and cancle my policy

Sir/madam,
I satya vrat singh chauhan resident of 39 aravali apartment alaknanada new delhi asked your bank staff at icici bank alaknanada new delhi for mutual fund
(Balanced fund) but they issued me insurance policy (Policy no[protected] aaa plan) and deducted 60, 000 rs from my account no[protected] on 05/10/2017
Which is totally unacceptable. Please cancel my policy and return my amount in the same account.
I will be very grateful for your cooperation
Yours sincerely
Satya vrat singh chauhan
Mob no-[protected]

Respected sir/ madam,
I would like to bring to your notice that i approached the icici branch office located at kamenahalli, bangalore for linking aadhar verification. The executive after seeing our account balance advised us to invest our savings in your bank. So i in turn requested for a fixed deposit scheme for rs.1, 20, 000/- for a period of 5 years. Your executive mr. Darshan and mr. Rajesh in turn doing for the same took all the details and put me in trouble by issuing an another plan where i have to pay permium yearly rs.1, 20, 000/- for 5 years. He just took verification details on line with mobile conversation where my wife thought it is only verification, after receiving the policy from your office i was shocked to see what i have taken is entirely different from what ask for,. We went to the branch office immediately and told my conversation details to the manager in charge, he received all the information from me and called the executives and spoke to them, he told us to cancel saying i am not able to pay such premium so cancel saying our company they will cancel. After paying a sum of rs, 1, 20, 000/ - amount deducted and sent by your branch is rs, 1, 16, 958.20/- what kind of justice is this sir/ madam. I request to pay the balance because it is an error from your branch executive.
Account no,.[protected] account no. Christina angelina lemos.
Prudential policy no. Policy no. 21393211 rs.1, 20, 000/- issued on 16-sep -2017. Went to icici prudential in richmond road to cancel
Please kindly do the needful because it is your branch person's mistake.
Yours sincerely
Christina lemos
My email id. Is christina. [protected]@gmail.com
Please transfer the rest amount i will be much concerned it is hard earned money. Take your reasonable amount as service charge but not an heavy amount for your branch error.

Policy no[protected] sharad kumar bandi ur employee signed on blank paper tell we are comeing after two days and investment in new policy with my conformation that not came not mr sethi on seco;und infromation meet me they fill from on there choice amaount ; policy years; and premium i am old man not wants insured no capicity to pay premium i have hearing loss62% they cheat me in every stage not wants ur policy i am ill man

On dated 12/06/2017 there is unwanted deduction of rs 8, 625.00 from my icici bank account. And the reference in account statement stated as [protected]/0306/iprugrpterm/dc

My icici bank account is[protected] & branch-anjar, gujarat

I have never applied for any such kind of policy.

Please do the needful as early as possible and return back my money.

Respected sir,
I mohan singh purchased two life insurances of premium of rupees two lakhs each with icici prudential life insurance co. Ltd on my name bearing policy number[protected] and 21282752 and policy name was elite life. Policy was issued on 19 august 2017 but i still have not received my policy.

When my policy was done i requested the fsc to modify my nominee but that also has not been done after repeated requests. The branch staff is very cooperative and earlier also i have done about 10 policies because of the services provided by the branch staff. But this time i was really disappointed by the services of the icici prudential life insurance co. Ltd as i came with a very small request that i want to modify my nominee in my latest two
Policies but the request was not processed on their end.

Moreover i came across certain financial liability unexpectedly. I went to nadala branch to cancel/ free look these two policies on 28 september 2017 at 7:00 pm as the branch was closed for the operations the staff guided me how to lodge the request online. I did the same by their help and raised two complaints with the reference id[protected] and[protected] respectively. Since then i have not got any reply from their end.

I am in a serious financial liability and not happy with icici prudential life insurance co. Ltd as my very small request was ignored. I feel that they are intentionally not refunding my money. I kindly request you to look into this matter and help me to get my money refund. I am already paying around 11 lakh rupees premium annually to icici prudential life insurance co ltd.

Till date my policies have not delivered to me.

Kindly do the justice.

Regards,
Mohan singh
[protected]

This is regarding policy plan life stage assure (Pension plan) policy no: 12115392 which i had bought in 2009 and for the same i had paid rs.40, 000 as annual premium.

The policy was given to me by the deputy manager of icici bank sector 9 rohini new delhi branch. I was told i had to pay annual premium for minimum 3 years. If in case of any failure in the payment then the company will keep the premium for minimum 5 years and thereafter i can withdraw the paid premium.

Due to some unfortunate reasons i was unable to pay the premium amount for 3 years but paid for 1 year. It's been more than 5 years now and still haven't heard anything from the bank regarding what is the further process.

Also to mention at the time of buying the policy no email id was registered and the mobile number given at that time has been changed now. Due to which there was a communication gap / failure leading to not knowing how to proceed for the same.

For the same i had called the bank customer care and i was told that the policy has been foreclosed and the amount can't be withdrawn now. But at the time of buying the policy i was given the other above stated details.

I even sent mails to grievance redressal officer but there is so response from him also.

Would like to request you to do the needful at the earliest.

Thanks & regards

Gurmeet singh

As i want to inform that your one of the person has entered the wrongful pan number while deducting the tds of the policy... There is clerical mistake done by the deductor who pan number is mumi30877g. The wrongfully pan entered ny the deductor is afwpa0246f which has not any link with the your policy...
Please correct the information entered by you... I have to file the return.. Please solve my problem.. I am very thankful to you.. Please see matter... I am attaching the photos of 26as... Which show there is deduction of tds by you company.. But i don't have any policy of your comany... Please see the matter and correct it...

I had a policy with number 16767974 bought in the year 2012 and was paying correctly till the 2014, and since the payment of policy was a standing instruction to credit card it was done which i thought, but in the mean while my credit card got cancelled and i was out of country, i sent a mail through the registered mail id stating to confirm the receipt or intimate me,
I even didnt received any mail or message from the company reminding the pending payment,
Ultimately i made the balance payment in 2017 through online portal and sent the request to customer care for updation of my policy details.
Till today it is not done.
I will have to rethink now to go for other policy, as i am regular customer since 2007 to icici bank, i am not expecting such service from your end.

Currently i am abroad and unable to visit any branch,
Kindly update the details as under

Old email id - ganapati. [protected]@punjlloyd.com
New mail - [protected]@yahoo.com
Old mobile number - [protected] (Not exactly remember as this was the company phone)
New mobile num - [protected]

Pl treat this as priority.

On date 8/5/2017 illegal deduction of rs 8407 was done from my account no[protected] on my repeated visits to the bank nd even to the insurance company em not getting the answer for this dedcution neither the banks are answering nor the insurance company. The deduction was done after i recived a cal from custmer care saying abt sme policy bt i totally refused to take such policy but the next the dedcution was done then i immediately visted the icici bank but i hvent got the anserwere till yet. Kindly help me. Please consider my complaint.
Thanking you

Thank you! You have confirmed your application for icici prudential life time classic with a premium amount of rs. 101000 payable for 7 years and policy term of 10 years. Call on [protected] before 24/09/2017 to modify the details with your request no.[protected]

I got this message, one of my friend from icici has forced me to do this policy, please cancel this policy asap.

Respected sir,
I sri lingaraj mahankuda beg to state that i am working as a tte at east coast railway. For my sister's marriage i had needed some money at that time i have applied online for personal loan & one locally (Puri) icici loan agent namely himansu met me and told about personal loan and take required document. At that time he told me without insurance policy you couldn't get loan and met me another insurance agent namely ayesh, that's why i have taken a policy vide. Policy no.21156784. Dt.03.07.2017 after 15 days the personal loan agent told me you are not elite for personal loan. At that time i told him cancel the same policy but till now they both are no respond. Today (22.09.2017) i went to puri icici prudential office the office clerk told me the policy became nearly 3 months and it can't cancellation. So i want cancel the policy and back return the same amount to my savings account. And please tell your agents they will not reapet anyone. They did mistike and harass with me.

Dear sir/madam,

This is mr. Subhash vasanatrao more holding annuity policy with no. 11569 with icici prudential life insurance.

My complaint is that my pension amount which gets credited to my account 27th of every month is not yet credited. While calling the toll free number ([protected]) i am getting different information for every calls (Which i am doing to check the reason for pension not credited to my account). Please find the below the different information:-

1. The pension is already released on 1st september. But in reality the pension is not credited.

2. The pension is kept on hold for not submitting the life verification certificate. But in actual the life verification certificate already submitted.

Please look into this and help me to get my pension asap.

Hi
My name is ramesh chaudhary.. I had bought icici prudential ulip policy no 03053813 on june 2006... I had paid 3 half yearly installment of this policy and after that i stopped payment... That time they told 3 years locking period and after that can withdraw money but now they told something different and told me that policy is already foreclose... They never informed me about such and without any intimation they did that..
Ramesh chaudhary
[protected]

I have two policies namely icici pru whole life with policy no 16189310 and guaranteed savings insurance plan with policy no 16111563. These both policies were subscribed by me on 15 nov 2011 with a yearly premium amount of rs 49, 960 each. I am a army officer and due to exigencies of service i was not able to pay any premium after first year. I contacted icici prudential representative named mr ashish malhotra on his mobile no [protected] and was told by him that i can only surrender my policies after completion of three years from the date of issuance. However after three years mr ashish malhotra was not available on the phone. When i contacted icici prudential office at mohali i was told that the policy had foreclosed and now i cannot get any money back.
I want to submit that i am a army officer and the money i invested in these policies was earned by facing bullets of the enemy and militants in kashmir. I am deeply pained today that a reputed company like icici prudential has taken advantage of my lack of knowledge of financial matters. I today need this money urgently for my son's education but the company has repeatedly told me that they cannot return my money. Please help.

Cancellation of policy in free look period, icici prudential policy number 21310021.

Respected sir,

I satya prasada rao, resident of kukatpally hyderabad. I purchased a life insurance policy with icici prudential life insurance co. Ltd on my name, bearing policy no : 21310021. Premium of this policy was rs. 1, 5 lacs/ anum. I purchased this policy in my icici brach as brach manager explain about policy. Some how i took the policy and the realized same day went to branch to cancel the policy branch manager told you will get email just click no to cancel the documents. I cancel policy tough email and inform to branch manager as she told we received cancelled request and money will deposit. I came to usa. I am keep following my family members with branch manager to cancel the policy and she keep telling policy will cancel and return your money back. But i received policy documents and send email to icici pru. And i received response that policy is not cancelled you have to pay next month premium

So, please look into this matter and give me the justice to cancelled the policy

Dear sir,
I have submitted my premium amount one month ago in advance. But i did not received premium receipt yet now. My policy no. Is 16011349 and i have done payment in first week is sep' 17.
As per your website rule it will reflect in two days after submission of premium.
It also happened last year also.
There is no receipt no.in premium paid certificate also for authentication.
I want to know that why there is so many follow up for customer services.
I will discontinue my policy in this case.
Pls call me at [protected] at my registered mobile no.
Pls improve your services as there are many better services in the market.
Regards
Shivkant sharma