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ICICI Prudential Life Insurance Complaints & Reviews

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Updated: Nov 11, 2025
Complaints 1346
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732
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ICICI Prudential Life Insurance reviews & complaints page 47

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D
Dalip Kumar Singh
from Mumbai, Maharashtra
Oct 22, 2011
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Address: Delhi

NOC & PF WITHDRAWL
Sir,
my Name is Dalip Kumar Singh Empl id :573360 Working at icici Prudential life Insurance co Model Town Barnch in Delhi Date of jo :19/05/2009 to 05/08/2010 I req'st to sir plz send me my PF/NOC lettar

The'ks
Reg
Dalip Kumar Singh
M.no :[protected]
Emid :[protected]@gmail.com
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    Biswalal Chatterjee
    from Kolkata, West Bengal
    Oct 19, 2011
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    Address: Bankura, West Bengal

    my policy no. of icici pru.life ins. life time super is 04773308.kindly let me know my current fund position.

    icici life time super — not receiving policy

    sir
    I invested in icici prudential icici life time super policy in
    ICICI Bank's branch , Hamirpur in july but still i have not recieved my policy I contacted the branch but they are not giving me a good responce and they are ignoring me.
    And they are giving me the policy with wrong address.
    i asked them to give me the application number but they are not giving me the aplication number also.

    Please take some action as soon as possible

    Thanx and Regards
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      Mohammed Azhar Alam Khan
      Oct 14, 2011
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      Address: Mumbai Suburban, Maharashtra

      I am elite customer of ICICI. I have taken Life Stage Assure ICICI Prudential policy on 16/09/2009 which is 300,000 Rs per year for 10 years. But when I checked after 3 years :-

      1. It was 15 years policy
      2. 1st year premium (300,000 Rs) is premium allocation charges
      3. Funds value is going down
      4. ICICI Bank Manager promised 20% compounded increase

      ICICI Bank are fraud and they misguided and they are enjoying on customer money. Please register this fraud against ICICI Bank.

      Mohammed Azhar Alam Khan
      [protected] Mobile
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        A
        anurag1289
        from Noida, Uttar Pradesh
        Sep 24, 2011
        Resolved
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        Resolved

        Address: East Delhi, Delhi

        Dear sir,

        My name is Anurag gupta I have an policy of Icici Prudendial Life.policy no. 09867914
        From last 3 years and the person who tell me about this policy his name was Mr.sandeep that I have to invest in this policy once and I will get 35 to 40 % return/year.bt after one year icici staff called me and tell me that you have to submit another installment.i told him that sandeep telled me to submit installment only once so they told me to talk with sandeep.i told him bt he told me that you have to submit this only once.and when next year again Icici staff ring me and told me again Then I told that I talk to Mr. Sandeep Bt then He left the company.And suddenly Icici prudential life insurance co.Ltd.Send me Policy closure letter with cheque of Rs.4083 and my policy is of 20000/Year.I went to the Icici branch ad he told me to You have to fight with Icici pru life co.ltd. with IRDA.so plz Sir look in the Matter,I hope you would look in a matter and take relavant steps and try to give my Rs.20000 money back.

        Yours truly
        Anurag gupta
        Policy no.09867914
        +1 photos
        Aug 13, 2020
        Complaint marked as Resolved 
        Its a mis-selling many do to complete their targets, from next onward confirm the policy from main office, Better By LIC policy
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          D
          DILIPKUMARJAISWAL
          from Shahjahanpur, Uttar Pradesh
          Sep 10, 2011
          Resolved
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          RESIGNATION/NOC/CANCELLATION MY LICENCE

          Address: Allahabad, Uttar Pradesh

          To,
          Head of Insurance Lok Pal/Head of IRDA

          Sub : Not Remove my PAN Number from his site in Respect of Dilip Kumar Jaiswal from Allahabad (Resignation/NOC/Cancel My Licence)

          Sir/Madam, Respectfully I beg to state the following few lines for your necessary action in the matter.
          I am tried many times & requested the Manager, ICICI-PRUDENTIAL LIFE INSURANCE COMPANY LTD, Branch-2 Civil Line Allahabad...
          +2 photos
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          pvsdeepak
          from Hyderabad, Telangana
          Sep 9, 2011
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh

          Hi,

          I took one ICICI Pru life insurance policy under GSIP plan of 50,000/- Premium.
          After getting the bond and policy details of this policy, again the same agent committed me to take another policy under the same above said plan of another 50,000/-.

          I've taken the same, filled the application form and gave the cheque too. The cheque has been cleared also. Till now, i didn't receive any details about the new policy taken up. It's been more than a month.
          Now that agent isn't picking my phone call at all to ask about the status. Before taking the policy, he used to call atleast 5-6times a day. Look how people plays for money!!!

          Note: Folks, Plz don't ever commit to any policies or anything which comes through agents by phone calls/emails/something. If you want any, directly drop yourself to the particular bank and clear off your stuff.

          Warm Regards,
          Deepak
          Aug 13, 2020
          Complaint marked as Resolved 
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            G
            goodvk
            from Nawalgarh, Rajasthan
            Sep 8, 2011
            Resolved
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            Resolved

            Address: Gautam Buddha Nagar, Uttar Pradesh

            COMPANY HAS ALREADY DRAWN PREMIUM OF RS 60000/- BY ECS FROM MY AXIS BANK ACCOUNT ON 22 JUL 11. IT HAS ALSO NOT RETURNED MY AXIS BANK CHEQUE NO. 146044 FOR RS 50000/- TAKEN BY AGENT FOR SAME PREMIUM. NOW THEY HAVE SENT POLICY LAPSE LETTER UIN NO 105L100V01 DATED 29 AUG 2011. MY POLICY NO IS[protected]ICICI PRU LIFESTAGE PENSION AD)
            Aug 13, 2020
            Complaint marked as Resolved 
            To,
            Head of Insurance Lok Pal

            Sub : Not Remove my PAN Number from his site in Respect of Dilip Kumar Jaiswal from Allahabad

            Sir/Madam, Respectfully I beg to state the following few lines for your necessary action in the matter.
            I am tried many times & requested the Manager, ICICI-PRUDENTIAL LIFE INSURANCE COMPANY LTD, Branch-2 Civil Line Allahabad U.P. 211001, to NOC/Resignation & Remove my PAN Number from his Site. This Company issue me Resignation/NOC Certificate on Date 15 July 2011. But Respected Sir/Madam, in Insurance Sector without Removing PAN Number from his site Resignation/NOC useless. Other Company never takes me if this company do not Remove my PAN Number from his site. That means I never can do work any other insurance Company. In other words ICICI-PRUDENTIAL LIFE INSURANCE COMPANY makes me fool. That is serious matter.
            I therefore request you Sir, to issue necessary instructions to him to remove my PAN Number from his site & I can join any other company for maintenance of my family necessary requirement.

            Thanking you in anticipation for this act of Kindness.

            Yours Faithfully
            Dilip Kumar Jaiswal (Agent Code : 00897657/Allahabad/0XR)(Licence No:[protected]
            S/O Shri Mahadev Prasad Jaiswal
            471/137E/5 Shiva Ji Marg, Rajrooppur Allahabad U.P. 211011
            Cell : [protected]
            E-mail id : dilip[protected]@gmail.com
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              M
              Murugavel.R
              from Kuzhithurai, Tamil Nadu
              Sep 3, 2011
              Resolved
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              Resolved

              Address: Pondicherry, Puducherry

              Dear Sir,

              My policy Number is 09067208. Initially your advisor came and collect the premium due. after that it was discontinued because of they were not came to collect the due. already I have explained it to branch Manger & My grievance number 31783369.

              I recieved one phone call from your custmoer care about 15 days before and also I have recieved one letter from yeserday about revive my policy, for that I want to pay overdue amount Rs 32500/-.

              At present condition I am not able to pay this amount and also I am not having interest to continue this policy. Pl settle my paid amount to me, . I am eagerly expecting your reply about for getting my money what procedure I have do.

              Thanks,
              Murugavel
              Policy NO: 09067208
              Aug 13, 2020
              Complaint marked as Resolved 
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                Bhupesh sharma
                from Patna, Bihar
                Sep 1, 2011
                Resolved
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                Address: North Delhi, Delhi

                Sir I have taken a policy no: 05011157 in the name of my Son Bhupesh Sharma U/G. BEENA SHARMA. I have deposited premium Rs. 700/- per month through ECS for 36 month regular. I am very poor housewife. My position is hand to mouth. I think amt will help to support my son higher education. But Icici Prudential company is fraud , 420 company.
                After 36 month my policy fund value was Rs. 23026/84
                I think i can bear loss Rs. 2173/-
                But ICICI PRUDENTIAL Send me a cheque No: 837372 dt 07.09.2010 for Rs. 11623.98 against my deposit amt 25200/-

                I want to aware all policy holder of ICICI Prudential Life Insurance company.
                Kindly check fund value day to day .

                ICICI PRUDENTIAL COMPANY IS A FRAUD COMPANY BECAUSE I HAVE LOST 20,000/- WITHIN 36 MONTH.

                DO NOT TRUST.

                JAI HIND .............JAI BHARAT..........
                Aug 13, 2020
                Complaint marked as Resolved 
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                  P
                  pejaver
                  from Calicut, Kerala
                  Aug 28, 2011
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                  Resolved

                  Surrender Value Discrepancy

                  Address: Bangalore, Karnataka

                  Hi

                  I am a holder of ICICI Prudential Life Insurance policy (No[protected]. The policy is called Save 'n' Protect and is a fixed term plan. The policy details are mentioned below.

                  Policy Term : 25 years
                  Policy Commencement Date : 07/12/2002
                  Maturity/Termination Date : 07/12/2027

                  I have been promptly paying the premium (Rs 17732) for this policy without any delays, every year,...
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                  D
                  dushyant1000
                  from Pune, Maharashtra
                  Aug 19, 2011
                  Resolved
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                  Address: Maharashtra

                  Sub: - Non receipt redemption cheque policy no[protected]

                  Policy redemption applied on 03/07/2011 at 4th floor, Jay towerPlot no. 454/5Akurdi, Pune, Maharashtra,Pin-411019

                  Documents Submitted.
                  1. Canceled cheque
                  2. Copy of Pan Card
                  3. Policy documents(original)

                  NEFT transfer to the bank account no given by me was unsuccessful, then they issued a cheque to the registered address where I no longer live. I immediately called/mailed about the same requesting cancellation of cheque and resend it via NEFT or re-direct the cheque to the new address.
                  They have delivered the cheque to someone else without my signature on the receipt of courier.
                  I revisited the branch and has issued a request for cheque cancellation and submitted again cancelled cheque for NEFT transfer. They told me that either it will be credited to my account of cheque will come to their office. Today when I called customer care again they said that as per their record they have delivered me the cheque.

                  It has already been over delayed for more than 45 days.I am harassed & penalized with non of my fault. I have made several personal visit and inquiry on telephone but in vain so far. I have lost the hope that I will get my own money back. Kindly expedite the matter.

                  Yours Sincerely
                  Dushyant Kumar Bharadwaj
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  ICICI — Non-receiving of redemption cheque

                  I, THE BONDHOLDER NO:- 6257342 OF ICICI BANK BONDS JANUARY'2005, WOULD LIKE TO DRAW YOUR KIND ATTENTION THAT TILL DATE I HAVE NOT RECEIVED THE REDEMPTION CHEQUE.

                  THIS IS FOR KIND INFORMATION AND NECESSARY ACTION AT THE EARLIEST.
                  Dear Mr. Bandyopadhyay,

                  We have made a note of your concern as mentioned here.
                  We'll contact you and work to address your issue at the earliest.

                  Regards,
                  ICICI Customer Service Team.
                  Sub: - Non receipt redemption cheque policy no[protected]

                  Policy redemption applied on 20/08/2010 at ICICI prudential Life Insurance co. Ltd.Janak Puri Branch New Delhi,
                  Documents Submitted.
                  1. Canceled cheque
                  2. Address Proof
                  3. Copy of Pan Card
                  4. Copy of Bank Pass Book
                  5. Policy documents(original)
                  It has already been over delayed for more than 40 days.I am harassed & penalized with non of my fault.i ave made several personal visit and inquiry on telephone but in vain so far. Kindly expedite the matter.

                  Yours Sincerely
                  Lalit Sharma
                  Thats great service by the company
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                    A
                    Anupama Dixit
                    from Balasore, Odisha
                    Aug 14, 2011
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                    Address: Krishnagiri, Tamil Nadu

                    Sir/Madam,
                    Regarding my Advisor code problem, the ICICI PRUDENTIAL reverted me but they r giving me a false reason. Actually they have blocked my code in the month of May 2011, And I was working with the other competitor company as a Sales Manager from June 2010 to Dec 2010. And I gave the business to ICICI Prudential till the month of March 2011. As they are telling the reason for my termination of Advisor code is just because of dual employment...then why did they accept my bulk business?? And more over I went to give a letter to ICICI prudential company to cancel my advisor code, when i joined the other Insurance company...the Branch Manager and my Sales manager, rejected to receive my letter to cancel the code... and they encouraged me to continue with ICICI PRUDENTIAL too.. there is no problem in that and they also said they will not reveal it anywhere..
                    Now pls let me know what should I do?? Can I file a CRIMINAL CASE on these two Managers??
                    and the Regional Manager who tempted me by saying that he is going to offer me a package of 3.5 lacs...and asked to submit my other company's Appointment letter... If this was the intention of asking of my Appointment letter..I wouldn't have submitted at any cost..!!!
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      punit123
                      from Indore, Madhya Pradesh
                      Aug 13, 2011
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                      Address: Munger, Bihar

                      Dear sir/Madam

                      I took a policy on 2008.It was foreclosed by ICICI.He sent me A/c payable cheque but i have not received .I went to ICICI PRUDENTAIL OFFICE ,as per consultant, I deposit due amount(Rs 25,000).Mrs A.Dimple
                      (ICICI customer service manager) said me same thing again again.As per discussion Mr. T.mira,Mr narayan,Mr.Ashish And many people asked me A/c
                      detail ,A/c statement,A/c declaration.I sent scanned copy of all document. but she does nothing.Plz help me policy payout reversal.
                      I mailed to ICICI PRUDENTIAL HE GIVE ME CALL ID CALL ID 36285382 Call ID # 36735533 Call ID # 36750856

                      WARM REGARDS
                      PUNIT KUMAR
                      MOB NO [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        sujitgr8
                        from Mumbai, Maharashtra
                        Aug 12, 2011
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                        Address: Pune, Maharashtra

                        To whomsoever it my concern

                        I am sujit jadhav filing complaint against icici prudential insurance company.
                        It is regarding insurance policies taken by my wife.

                        1st policy was- Life stage RP (policy no.[protected] taken with premium of 30000 rupees per 6 months in 2009.

                        Then she got the call from icici prudential insurance Delhi head office. The agent had given offer that, she can renew the same policy with 20000 more and accordingly she will get more returns and more benefits and total premium will become 50000 rupees. She agreed and then one icici agent came and she had given a cheque of 20000 rupees to him. Ideally the policy should be now of rupees 50000 premium per 6 months.

                        After some days she had received a new policy (no.[protected] of rupees 20000 from icici. This was totally wrong hand hence she had filed a complaint against it to icici.

                        At the same time the first policies premium was due but as she had filed a complaint already she had not paid the next premium for first policy 10972512.

                        After several complaint emails and online chat with icici representative on internet website the icici representative told her to file a written complaint against this to regional office. Accordingly she had filed a complaint to pune JM road branch.

                        After some days she got a call from icici prudential Delhi office and the company representative told her that ‘there was a mistake done and a miscommunication happened so they were cancelling the second policy 10972512 and they had send a cheque of rupees 20000 back to her’

                        Thus the company had accepted that it was companies’ mistake and due to miscommunication wrong policy was given.

                        But actually complaint was launched against both the policies
                        1) Policy no.[protected]/-)
                        2) policy no.[protected]/-)

                        Regarding main policy no.[protected]/-) no proper decision was taken.

                        She had filed complaint against both of above policies and hence both should get cancel.
                        Icici prudential is not agreeing on this. They are not accepting complaint against the first policy which according to me they had already accepted their mistake and hence company should return back Rupees 30000.

                        We together had filed so many complaints regarding this via Email, chat, also given written complaint again to pune JM road offie but no proper replay from them.
                        Finally we had also filed a written complaint to icici prudential Mumbai head office Grievance Redressal Committee but no proper answer was received till date.

                        The company had cheated with us and looted our 30000 rupees
                        Regards: [protected]@gmail.com
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Still this complaint is not resolved, I am going to file a compliant in consumer court soon.
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                          jithinjoseph200
                          from Bengaluru, Karnataka
                          Aug 12, 2011
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                          Address: Kannur, Kerala

                          sir i have joined in icici prudential insurance in the no 12349154.but while joining in the policy one of your ajent named mr.TJ Devasya ofered us many exiting ofers such as,we will get back our money after the payment,and the insurence covearage will be ther till mt 75 age. iam a poor farmer, thats why i cant pay this much of money. so i requist to you to give me back my money and take right action on him. consider my request and give me back me monef. faithfully joseph thomas.
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                            M
                            mohsin wani
                            from Jammu, Jammu and Kashmir
                            Aug 9, 2011
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                            Address: Jammu and Kashmir

                            it here by to request you that i mohsin ahmed wani is working with icici prudential as unit manager since from 30 month .the have promised to us RS 30000 Scholorship at the time joining and additional rs 40000 will be given to you as you are first batch of PGPMI .The course lanched by the seme with advance job offer letter.
                            so but i have recieved only RS30000 first scholorship and company have not released the completion first year annual scholorship of RS 40000 as my all colligues have recieved the said scholorship of RS 40000. so please help me said geniune ,deserved. request.
                            mohsin ahmed wani
                            emp id 571003
                            designation unit manager
                            e-id mohsin.[protected]@gmail.com
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              mohsin wani
                              from Jammu, Jammu and Kashmir
                              Aug 9, 2011
                              Resolved
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                              Resolved

                              Address: Jammu and Kashmir

                              I am an employee of IPRU, As my ID as well as E MAIL ID is blocked so
                              i am bound to send
                              this mail from my personal ID
                              I am writing this mail to your self in reply to the SHOW CAUSE NOTICE
                              send by your self to me regarding not marking my attendance in PACE
                              from 24th of may 2011, and as I have been asked in the notice to
                              inform your self with in 72 hours the cause of not marking the
                              attendance and why the company should not take any action against me
                              Dear Sir,
                              I would like to inform your good self that I am not able to mark my
                              attendance due to the reason that my ID is blocked, and now I am want
                              to inform your self regarding the issue that I am from the batch of
                              PGPMI and now I including my other batch mates have been transferred
                              to various locations in operations and sales departments, so same I
                              have been also transferred. Dear concern as I want to inform your self
                              that we people are having some grievances pending at HR desk so I am
                              waiting for the reply from HR side. Now I request yourself to be
                              co-operative in this matter.
                              I once again remind your self that I am not able to mark my attendance
                              due to the reason that my ID is not working or is blocked, so
                              requesting your self to kindly Re-open my ID so that I will be able to
                              mark my attendance.

                              with Regards,
                              Mohsin Wani
                              EMP ID 571003
                              e-id mohsin.[protected]@gmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                Anupama Dixit
                                from Balasore, Odisha
                                Aug 7, 2011
                                Resolved
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                                Address: Krishnagiri, Tamil Nadu

                                Sir, I have Joined ICICI PRUDENTIAL LIFE INSURANCE COMPANY in the year 2003 March, with the Agent Code 00025525 and with the license bearing no.1109287. I have done a good business with this company since then and achieved MDRT in the year 2007. Till the month of May, I was giving policies to them...and mean time I got an offer from another Insurance company to join as a Sales Manager. So, I submitted all my papers to that company, to join them. And mean time I got call from ICICI PRU Branch Manager offering for a higher package. So, Naturally I was tempted and attended the interview and submitted all my papers along with my other company's offer letter. But instead of giving me an appointment, they have terminated my IRDA license.
                                So, kindly let me know what should i do now?? I have lost all my commission which i was suppose to get for a longer period. Can I file a Case??
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Marks and Spencer Vacancies


                                http://www.jobcentrejobvacancies.org.uk/Marks-and-Spencer-Vacancies.html

                                Marks & Spencer was established in 1884 and grown into a significant UK business with a strong international brand. There are approximately 15 million people who visit one of 399 UK stores weekly. It does not only expand in UK but it attains growth in the USA, Republic of Ireland and Hong Kong. The company has 65, 000 employees in the UK of which approximately 61, 000 work in a store-based role.
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                                  moudgilhimanshu
                                  from Jind, Haryana
                                  Aug 5, 2011
                                  Resolved
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                                  Resolved

                                  Address: Ludhiana, Punjab

                                  Dear hello!
                                  Pl. go through the matter, I m going to unveil regarding the policy:-


                                  Policy nos. 13314351
                                  13315947

                                  Polcies were done in 2010 (premium Rs.100000).The complaint is regarding

                                  missteer by insurance advisor,he didn`t tell that there will be any deduction

                                  on the monthly basis.As you can check every month we are bearing loss of

                                  Rs.900/-.It means around 12% loss without getting anything,Groth is a

                                  secondry matter.If misbinder is regularly done like this,will ICICI be able to

                                  grasp the business again.

                                  Therefore I request you to steadfastness the

                                  matter either by buldging the funds to other proposal or reverse the

                                  charges.Kindly do the needful.


                                  Himanshu Moudgil (Authorised)

                                  [protected]

                                  [protected]@gmail.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Reffer to my complaint on 5th Aug, 11, since 20days passed but I have not received any response from your side.Pl.let me know will it be trated.

                                  Himanshu Sharma

                                  [protected]
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                                    V
                                    vasanthkumarhb
                                    Aug 1, 2011
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                                    Address: Hassan, Karnataka

                                    Hi,

                                    This is Vasanth Kumar HB Customer of ICICI prudential infrastructure fund(Portfolio no: 36699195/88) SIP plan. From last two months (June 2011 and Jul 2011) there is no deduction from my axis account [protected] towards SIP plan. Please let me know why this is stopped?

                                    I have requested for SIP account statements to be sent to my gmail id [protected]@gmail.com. The action towards request is not taken. Please process this request as soon as possible

                                    Please send me the account statement for my portfolio: 36699195/88.

                                    Thanks,
                                    Vasanyh
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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