ICICI Prudential Life Insurance Complaints & Reviews

I joined on July 19, 21 and my last working day is on may 11th, 22
Due to medical emergency of my father i couldn't complete my notice period even i informed to my boss also he said you will be relieved in 2 days with no issues
I provide medical reports also to my boss and HR then also they sent me recovery mail of ₹15k and hold my reliving letter
Please resolve this issue
I am facing financial crises i can't pay so much amount
Kindly request you to provide me reliving letter
My Emp ID 195811

Dear Team

My Name is Dharmendra sharma and i am the Ex Employee of ICICI prudential my EMP no 5070224 it's more than 2and Half month pass to left this Company still i have not Received my PF and There no Contact Details working to Discuss

Required you kind support to Get this done

Dear Support team,

We have purchased 3 icici prudential life insurance policies on July 16, 2021.
As the advisor was given the wrong information that the policy term is single-term payments. As per his information, we have invested our money in the insurance policy, and the service is also not good as we provided all our documents ( adhar card and pan details ), however in the policy document gender and address all were wrong in the 3 policies. as we trying to change those from July but still we are not getting proper response from the insurance adviser.
policy information
1. policy number:A1149283(Asifa nihar F)
2. policy number:A1149559(Ijas fathima F)
3. policy number:A1234450(Anees Fathima A)

And below is the adviser details who gave wrong information and did all the misleading and still not responding to us to resolve our issue.
Purchased policy from : Kubendiran
License no : 01379770
Contact no:[protected]
Address
13.420 agraharam . st nangavalli mettur. salem tamil nadu 636545

We want to change the policy terms at one time. but its 10 year payment . Please help us

I have submitted my resignation on 17.9.2019 in branch satna mp 485001.

it is still active kindly terminate and provide me the relieving letter to me.

resignation letter is attached for your reference

regards
ajay

Subject: Cheating by local agents ( advisor) by giving wrong information of icici policy
( number 19562715 IPRU Wealth builder II and A0106178 single premium pruI wealth UIN)

Dear sir

In 2015 in Raipur chhattisgarh mr wasim( presently) branch head ICICI PRU at Telibandha chowk Raipur branch OF chhattisgarh) and mr Ahamed miran raza advisor( license no[protected] met me and suggested me, to not to encash some previous maturity payment of an icici policy no 19562715, because a lot of tax will be deducted on maturity benefit . They suggested to fully invest the payment to a Newpolicy (IPRU WEALTH BUILDERII), because in this new policy there will be no tax 9n maturity benefits. Ass per their suggestion i invested full amount ₹3 lakhs to above policy (number[protected]. There after i paid 3 lakh every year from 2015 to 2020. ( Total amount paid in 6 years was 18 lakhs). In 2021 They both suggested me that benefit in this policy are very limited there fore it will be better if I switch the matured amount to another single premium policy named ICICI PRU I WEALTH UIN 105L175 V02 .
Therefore as per their suggestions I purchased above policy of single premium of 19.10 lakhs ( out of total maturity amount of policy number 19562715, ₹19.17 lakhs)with another policy and purchased new policy numberA0106178 ( icici pru wealth I)in the month june2021. They also suggested that maturity benefits in this policy will also be exempted from any tax.
During filing the IT returns in This month july 2022 my CA informed that both the policies( matured one and another newly purchased single premium policy) hv no tax exemption on maturity benefits.
In this connection when i tried to contact mr wasim ( Raipur icici Telibandha branch head) and his companion mr Ahemed miran raza, (license no [protected]) they assured me that policy benefits are tax free under clause 10(10D) and they will provide me policy statement within day or two ( before filling the IT return) . But now they hv not only failed to provided any such document mentioning tax benefits on this policy, but also they are not attending my calls.
To hide the facts they hv shown their own mobile number( [protected]) in my policy no19562715. whereas my mobile number is [protected].
In this way They both have cheated me by wrongly informing about the tax benefits on the policy.
Due to there cheating and misquidance i hv been put to huge loss by 30%tax amount and also very small maturity benifit( 1.17 lakh) on investment of 18 lakhs in Six years. Morever for new policy of single premium I hv to pay tax on maturity.
It is very clear from the above facts that These both the persons Mr Wasim ( Raipur branch head of icici policy) and mr Ahemed miran raza hv cheated me and put me to a great financial loss. Therefor request U to take appropriate action against both the persons to save the reputation of the company and for safequard of other customers . U are also requested to inform me the action taken against Them.
Thanking you
Ashok kumar Mandhan
C/136 Taigore nagar
near Devi Laxmi hospital ( opposite SBI ATM)
Raipur Chhattisgarh
pin 492001
Emai ashok.[protected]@gmail.com

Hi we bought the term insurance for my husband for 1.75 cr, through online portal, every thing went very smooth till the time we have paid the premium fee after that the struggle started :-
1)We need to follow up for medicals with RM assigned ...the struggle is to reach out to them .
2)Once the medical is over they increased the premium amount without informing the reason ...reached out to RM to understand on the same but instead of dropping mail and contacting him ...NO RESPONSE
3)Waited for 15 days and Registered complain via toll free no. As well as mail till date no response.
4)Finally we dropped mail for cancelation, the process was quick and smooth we got our money back .
Moral of the story- They have many customer and they do want new one so better go where there is customer service and people have respect for your time.
Application ID - OB19320529.

Pan : BNNPC8153R
Agent name : Hima Bindu Chenagoni
Date of birth : 24 Aug 1997
Insurer type : life
Insurer : ICICI prudential life insurance
Branch : Thane, Maharashtra
My status is showing blacklisted for fault of my sales manager with ICICI prudential life insurance I am suffering for his mistake and could not change insurer
Kindly help me to get rid of this embarrassment
Regard
Hima Bindu Chenagoni

Pan : BNNPC8153R
Agent name : Hima Bindu Chenagoni
Date of birth : 24 Aug 1997
Insurer type : life
Insurer : future generali life insurance co.Ltd
Branch : Thane, Maharashtra
My status is showing blacklisted for fault of my sales manager with future generali I am suffering for his mistake and could not change insurer
Kindly help me to get rid of this embarrassment
Regard
Hima Bindu Chenagoni

Hi
I had take a pension plan from ICICI in 2020.
A loyalty bonus of 1% on the annuity was agreed while issuing the policy.
The same was mentioned in the ICICI site as well
Till date I have been following up with customer service, the RM, but just getting lame excuses but no corrective action has been taken against it...

To,
The executive director, 8th July, 2022
Shri Randip singh jagpal,
Insurance regulatory & development authority consumer affairs department
Mumbai regional office
Royal insurance building
12, J. Tata road, ground floor
Mumbai 400020 near churchgate
E-mail: [protected]@irdai.gov.in

Sub: Application for cancellation of agency licence code 01473734

Dear sir,...

My friend life insurance policy of the number C6841010 when he try to register his policy with employer through link https://corporate.iciciprulife.com/Corporate/customer/CTS/CTSRegistration.jsp he is getting following error "Policy Number and Date of Birth combination entered by you is invalid"....

This is with regards to my SmartKid Policy: 00962026 which has matured on 16th June 2022. As per email from ICICI Prudential Life Insurance Company Ltd, the pay-out was to be credited to my registered bank account on 16th June 2022. However, the same has NOT been processed.

I visited the ICICI Prudential Life insurance ltd, Branch at Ghatkopar, Mumbai on 17th June 2022 & enquired the matter. I was informed that the direct credit has been initiated via PRN[protected] & was asked to wait for 24 hours. No credit was made to my bank account based on the confirmation provided by the branch customer service agent.

On 18th June 2022, I again gave a written complaint to the ICICI Prudential Life insurance ltd, Branch at Ghatkopar, Mumbai (Branch 1921) for which another call ID was generated.

Several complaints/calls were made in reference to my grievances:

[protected]
[protected]
[protected]
[protected]

I regret to state that even after several visits to branch office of ICICI Prudential Life insurance, phone calls to customer service, email to Grievance officer/Senior Grievance officers/Management & SRU, I have still not received any positive response or updates from ICICI Prudential Life Insurance on my payment.

This demonstrates the unethical and unprofessional attitude of the insurance company towards its customer. Even after raising call back request from SRU, there was No response to my request

HI,

I had raised a death claim for my father in 19th May 21. Till now there is no proper response for claim settlement and all the documents are submitted.
Policy number[protected]
Name - J Venkateswara rao

Dear team,

I had worked with ICICI prudential from June 2007 till Jan 2008 and my emp I'd was 531302.

After that I had joined axis Bank and they kept my releiving letter in their records.

I am in urgent need of copy of my relieving letter as my new organisation is asking for same.

I have checked alumni portal also but only annexure K is uploaded there.

Please send...

I took the subject policy from ICICI Pru life during march, 2022 and later decided to cancel it. I have requested for payout on 3rd April, 2022. And it was received only on 27th May, 2022

They were in between repeatedly asking thro email for my bank statement. I have provided the statement minimum 6 times. Upon referring numerous correspondences(minimum 15 emails) and telephone calls( 2 international calls), several whatsapp messages . last few times, they were asking me to confirm my account is NRE . It was clearly written in my statement, which i expained 3 times. Please note that that there was no delay / flaws from my end for providing information or documents required. It was also irritating as well as creating mental agony to me throughout this period . Think they were deliberately asking many times the same query to delay the payout.

I strongly feel that it is my right to ask atleast the bank interest to cover up my agony during this period . However they rejected my request without providing any reason

Since, the entire delay is Attributed to ICICI pruflife, you are requested to contact ICICI and compensate the delay in form of bank interest .

Expecting a favourable response

Policy Number 15468820 was foreclosed without any intimation to us as per the terms and conditions of policy.
I am following with the Insurer since 14th March 2022, but the Insurer is only extending the dates instead of resolving the issue.
They told me to visit the nearest ICICI prudential branch if I want to reinstate the policy. Accordingly I visited the branch in the month of March 2022, but till date I have not got any reply from them.

Someone from termination department from ICICI pru life called and asked for 50000 advance for giving my 180000/- settlement. They say I purchased a ulip policy in 2013 for which I paid 50000 premium and it got lpased in 2017.

They claim if I need 1.8 lakhs of money back, need to pay another 50000.

When asked to send my details on an email they denied. 17564051 is my policy no they siad. And guy who called from client relationship is Vinod icici prudential [protected].

Something is fishy. Plz check and help

Dear Sir/Madam,

This is Purushotam Kumar Thakur . I worked with Icici prudential Insurance company & now I resigned from Icici Prudential and got an NOC also from the same company.

Now i applied for a job in another company but my pan number is showing on IRDA website so i am unable to join the new job.

Request you to please remove my pan number from the IRDA website.

NOC & Screen shot of IRDA web site is attached for your reference.

PAN NO - BESPT5007B
MOB-[protected]

Dear sir/madam
I am BAJIBABU TRIPURANENI. I joined as adviser in your company with agency code:ICI01409194.But i haven't done any policies till now. So hereby submit my resignation to my advisor post. So that i can join my new job.
So i request you kindly change irda status.

I wanted to cancel my policy.
I sent an email. But forgot that I had set auto payment and the date for the deduction was the same day I sent to email to cancel as well. The money got deducted already. So I requested to cancel the policy and refund the amount. Because the money got deducted on 30th April 2022 and the premium due date was 4th May 2022. I asked kindly to refund the amount as the money has been deducted before the due date. They simply rejected my claim and forcefully keeping the policy in force. There is no value for customers in India. Once money id out of your pocket it is impossible get it back. Consumers are taken for granted and this has become the norm in India. This is unacceptable and has to change.