Claimed

ICICI Prudential Life Insurance Complaints & Reviews

2.8
Last updated Oct 26, 2024
Complaints 1335
Resolved
731
Unresolved
604
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Prudential Life Insurance

Having problems with ICICI Prudential Life Insurance?

File a complaint and get it resolved by ICICI Prudential Life Insurance customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Prudential Life Insurance reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deryck Rodrigues
from Pune, Maharashtra
Jun 19, 2022
Report
Copy

Unpaid Maturity Payout Amount

This is with regards to my SmartKid Policy: 00962026 which has matured on 16th June 2022. As per email from ICICI Prudential Life Insurance Company Ltd, the pay-out was to be credited to my registered bank account on 16th June 2022. However, the same has NOT been processed.

I visited the ICICI Prudential Life insurance ltd, Branch at Ghatkopar, Mumbai on 17th June 2022 & enquired the matter. I was informed that the direct credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghuram Jandyam
from Rajahmundry, Andhra Pradesh
Jun 8, 2022
Report
Copy

Life insurance not settled for death claim

Address: 6 2 3 1 T nagar Nyapathi street Rajahmundry

HI,

I had raised a death claim for my father in 19th May 21. Till now there is no proper response for claim settlement and all the documents are submitted.
Policy number[protected]
Name - J Venkateswara rao...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karan79915
from Amritsar, Punjab
Jun 5, 2022
Report
Copy

Regarding Relieving letter

Address: H no 18, street no 6, Ranjit vihar West, loharka road, Amritsar, Punjab 143001

Dear team,

I had worked with ICICI prudential from June 2007 till Jan 2008 and my emp I'd was 531302.

After that I had joined axis Bank and they kept my releiving letter in their records.

I am in urgent need of copy of my relieving letter as my new organisation is asking for same.

I have checked alumni portal also but only annexure K is uploaded there.

Please send...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ginugeorg
Jun 1, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
Report
Copy

Policy number B7713102

Address: MANGAF

I took the subject policy from ICICI Pru life during march, 2022 and later decided to cancel it. I have requested for payout on 3rd April, 2022. And it was received only on 27th May, 2022

They were in between repeatedly asking thro email for my bank statement. I have provided the statement minimum 6 times. Upon referring numerous correspondences(minimum 15 emails) and telephone calls( 2 international calls), several whatsapp...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rocha
May 26, 2022
Report
Copy

Foreclosure of policy

Address: Cansaulim GOa

Policy Number 15468820 was foreclosed without any intimation to us as per the terms and conditions of policy.
I am following with the Insurer since 14th March 2022, but the Insurer is only extending the dates instead of resolving the issue.
They told me to visit the nearest ICICI prudential branch if I want to reinstate the policy. Accordingly I visited the branch in the month of March 2022, but till date I have not got any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gayatrimehta101
from Mumbai, Maharashtra
May 21, 2022
Report
Copy

Call asking for more premium to help settlement

Address: Mumbai

Someone from termination department from ICICI pru life called and asked for 50000 advance for giving my 180000/- settlement. They say I purchased a ulip policy in 2013 for which I paid 50000 premium and it got lpased in 2017.

They claim if I need 1.8 lakhs of money back, need to pay another 50000.

When asked to send my details on an email they denied. 17564051 is my policy no they siad. And guy who called from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Purushotam Kr Thakur
May 14, 2022
Report
Copy

Remove the My PAN CARD No from IRDA

Address: MOTIHARI

Dear Sir/Madam,

This is Purushotam Kumar Thakur . I worked with Icici prudential Insurance company & now I resigned from Icici Prudential and got an NOC also from the same company.

Now i applied for a job in another company but my pan number is showing on IRDA website so i am unable to join the new job.

Request you to please remove my pan number from the IRDA website.

NOC & Screen...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bajibabutripuraneni
from Tenali, Andhra Pradesh
May 7, 2022
Report
Copy

Resignation to my agency code:ICI01409194

Dear sir/madam
I am BAJIBABU TRIPURANENI. I joined as adviser in your company with agency code:ICI01409194.But i haven't done any policies till now. So hereby submit my resignation to my advisor post. So that i can join my new job.
So i request you kindly change irda status....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sundara Raghavan santhanam
May 5, 2022
Report
Copy

ICICI Pru Pure Protect - Elite

I wanted to cancel my policy.
I sent an email. But forgot that I had set auto payment and the date for the deduction was the same day I sent to email to cancel as well. The money got deducted already. So I requested to cancel the policy and refund the amount. Because the money got deducted on 30th April 2022 and the premium due date was 4th May 2022. I asked kindly to refund the amount as the money has been deducted before the due...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Dikkat
from Dehradun, Uttarakhand
May 2, 2022
Report
Copy

Policy

Address: 1st Floor, 69, Krishna Tower, 384, Rajpur Rd, near Dilaram Chowk, Bhel Chowk, Ravindrapuri, Hathibarkala Salwala, Dehradun, Uttarakhand 248001.

Dear Sir,

Please update the status of my policy 91373423. I had submitted all my documents on Address: 1st Floor, 69, Krishna Tower, 384, Rajpur Rd, near Dilaram Chowk, Bhel Chowk, Ravindrapuri, Hathibarkala Salwala, Dehradun, Uttarakhand 248001.

Documents are submitted 10 days ago still the customer xare is saying that no request is updated.
Some day customer care says that money will be credited on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Komal Navlani
Apr 27, 2022
Report
Copy

Regarding full and final settlement

Address: Icici prudential life insurance FC road Pune
Website: Icici prudential life insurance FC road Pune

Name - Kavita Navlani
Emp I'd - 5078283
Concern - reliving letter
I resigned on 4th oct 2022 and my last working day 21st oct 2022 . As discussed with HR(Anupriya Sharma 5080480) and she told me you can relieve early, no any deductions in your salary and you ll provide your reliving letter. But I received recovery letter. I put many mails to HR but they didn't ans me ..i am unemployed since 6 month.. because of her .and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tajdarahmad
Apr 7, 2022
Report
Copy

Payment not merged to new policy

Lat year I registered complaint against ICICI Prudential Lifetime Classic with Policy Number 40808975. The GBIC personnel recommended to choose for TPA, where paid amount of existing policy will be merged with new one. So, I purchased Reliance Nippon with policy Number "53935257" and requested the previous policy i.e. "ICICI Prudential Lifetime Classic" to merge with new policy. The team is saying it is merged, but still I cannot see in the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyoti Prakash Advocate
Apr 1, 2022
Report
Copy

Online Insurance Policy

I'd purchase an online policy from ICICI Prudentials in 2013 and it was told that after 7 years I can claim maturity amount of as many premium s as I've paid but I didn't get the money and my policy lapsed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
poddarexports
from Gurugram, Haryana
Mar 30, 2022
Report
Copy

Policy foreclosure payout

Address: faridabad

I had bought a life insurance policy no. 20832401 in the name of Rajesh kumar jha, paid 4 premium of half yearly, after that i was in deep financial crisis and unable to meet my financial commitments, now icici prud. says may deposits are forfeited,
request you to please look into this matter, help me to receive my payout....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SK Ayaj Ahmed
Mar 10, 2022
Report
Copy

EPF Settlement

Address: Mumbai Maharashtra

I am an ex employee -5065003, level 4, I have sent my documents to Shared Services - HR Operations – PF team,
at
Malad (East),
Mumbai – 400097 since 60 days. Still no update. I have been constantly mailing [protected]@iciciprulife.com no response even registered complaint through AskhrQMS no response. I have to take the matter legally. As no hope remains....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: ICICI Prudential Life Insurance, 2Nd Floor (Front Side), Opposite Remya Dhanya Theatre , Kandathil Building, Kadappakkada, Kollam, Kerala- 691001

I took the home loan insurance from ICICI Prudential on 19/08/2021 and requested for surrender/refund on 03/02/2022 as part of loan takeover. (That means the policy was used only for 5 months and 16 days.) I submitted all the policy surrender documents on 4/02/2022. I did multiple follow up afterwards via emails to [protected]@iciciprulife.com & to [protected]@iciciprulife.com. each time they replied back that it is in process. In the Prudential...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anu Sanjeevs
Mar 2, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
Report
Copy

ICICI Prudential Policy Surrender-Pending even after a month & Misselling of savings account at ICICI Bank

Address: ICICI Bank Ltd., Creative Complex, Near Fire Station, Kadappakada, Kollam,Kerala Kollam Kerala, 691001

I took the home loan insurance from ICICI Prudential on 19/08/2021 and requested for surrender/refund on 03/02/2022 as part of loan takeover. (That means the policy was used only for 5 months and 16 days.) I submitted all the policy surrender documents on 4/02/2022. I did multiple follow up afterwards via emails to [protected]@iciciprulife.com & to [protected]@iciciprulife.com. each time they responded it is in process. In the Prudential website...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arindom Baruah1992
from Guwahati, Assam
Feb 26, 2022
Report
Copy

Removal of Agent Code

Removal of Agency code from ICICI Prudential Life Insurance:
With due respect I would want to let you know that I am not a part of IRDA / ICICI PRUDENTIAL . I am sure somebody must have used my IDs without my consent.
I can provide all the necessary proof if required.
The above mentioned facts are true to my knowledge and belief....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: ICICI PruLife Towers, 1089 Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025

ICICI Pru life Insurance - Inordinate delay of death claim settlement Policy No[protected] days lapsed from TAT

It's been 8 months since claim documents for ICICI Prudential Life Insurance Policy No. 94401426 were submitted to ICICI for death claim settlement.

All claim documents have been submitted on 6th June 2021 and ICICI Secunderabad branch has issued acknowledgement for the same (attached herewith)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurg
from Vadodara, Gujarat
Feb 21, 2022
Report
Copy

Pf withdrawal

Employee id : 5081572
Name : Gaurang Baria
DOJ :09/20/2021
Please share link of pf withdrawal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy