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ICICI Prudential Life Insurance Complaints & Reviews

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ICICI Prudential Life Insurance reviews & complaints page 8

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A
ArjunChandran05
from Mumbai, Maharashtra
Sep 28, 2021
Dec 2, 2023
This thread was updated on Dec 2, 2023
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ICICI agent mislead customer into buying insurance instead of FD

Address: Ulhasnagar, Thane district

My father (senior citizen) went to Catholic Syrian bank to open an FD using his retirement savings. The manager of the bank insisted that there is a better plan instead of FD which gives guaranteed results and redirected him to ICICI prudentital agent sitting in catholic syrian bank. My father clarified that he has to keep this money for 1 year and later would need the amount to buy a property. The agent and manager assured that the scheme...
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S
sag3
Sep 14, 2021
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ICICI Prudential Policy

Address: ICICI prudential office, Ferguson college road, pune

Hi
I need to cancel my policy immediately. After repeated phone calls and emails to ICICI there is still no answer from them. the freelook period is over on the policy. i am in dire need to money and ICICI are saying i cannot cancel the policy now and need to wait for 5 years.
can you please resolve.
my complaint number to ICICI is[protected].
thanks
SD...
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S
Sikander Ahmed
Sep 13, 2021
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Term life Policy issuance

Hi

ICICI Prudential Life Insurance has take the first EMI of 14k but not issued the policy yet. I have done my medical and submitted all documents but it's taken over 15 days but still the policy has not been issued.

This is not treating customers fairly and it's misselling. I need the policy issued immediately to me. I had written to Grievance officer but no response yet from them too....
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M
Manimegala Suresh
Sep 13, 2021
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Auto debited 18197 from account without any notice

I have opted for this policy. And now i wanted to quit. Regarding this I droppped mail to them. They replied like if we stop paying premium the account will auto close. But now they auto debit premium of 18197 without any notice. I want my money back...
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P
pullamraj
Sep 7, 2021
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Update your bank a/c and kyc details on line reg..

Address: 6-16-4, Dharwada Street, T. nagar, Rajahmundry

I am always getting message that "kindly update your bank a/c & KYCdetails for yur ICICI PRU Life policy no. 16040391. know more:https://s.ipru.co/c1mawqjj.
Iam unable to reach the site and to update the details.
How to update online ?...
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M
Mushtaque Ahamed
Aug 31, 2021
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Elite Life Super

Address: Koramangala, Bangalore

My Elite Life Super policy is in discontinuance status for almost two years. And ECS was specifically disabled to avoid auto debit. All of a sudden today, Aug 31, 2021 at 6:58 pm, amount of INR 2 lac was debited from my salary savings account.

My policy number is 22169764 with application number OS08824427.

I would like to close/surrender my policy and would like a full refund of my amount. So far I have paid...
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Address: Kalyani (West Bengal)

Hi,
I am Rupa Mondal police holder of ICICI Prudential Cash Advantage. My Policy number is 18715532.
Due to this pandemic situation I was surrender my policy at Kalyani Branch (West Bengal), however till the date I am not getting the amount in my account.
For this when we call your executive (who sale this policy to me) named Mr.Biswajit at his contact no. [protected]:
At first he fully shocked that surrender amount...
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P
praveena Balachander
Aug 23, 2021
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De link PAN from IRDA portal

Dear Team,

I got relieved from ICICI Bank on 09 Aug, 2020.
My IRDA got expired on the same month.
I have joined HDFC Bank. I am trying to apply for IRDA Certification.

But it is getting rejected stating my PAN is linked with ICICI PRUDENTIAL LIFE INSURANCE CO LTD.

I have wrote multiple mails to ICICI.But they are sharing me only NOC and not delinking my pan.

Kindly...
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R
Rishi017
Aug 15, 2021
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Policy

Address: India

Hi Team,

As Reference of My Case as ICICI Pru Insurance Policy: 21565669, I have suffered as mental more nearly frequently 1 Year from ICICI ( Insurance & Bank Support) as accordingly communication.

They always says about online transaction they didn't it and nothing showing in their portal because of, Policy had been lapsed in 2 years ago.

When, show the transaction details as bounce and successful...
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S
S Suryanarayana
Aug 15, 2021
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Premium Payment done but premium receipt not received

My ICICI Pru LIFE policy No: 24682367
Name: Salagrama Suryanarayana
Date of birh:[protected]
Premium Payment done by Punjab National Bank cheque No: 231011, dated[protected], chequed dropped in ICICI bank in Nallakunta, sivam Road.
The amount was diducted from my PNB account on[protected].
Till now I have not received the acknowledgement.
When I try to download the premium paid receipt through online,...
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L
Lakhanpalrehan
Aug 13, 2021
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Policy number 00144706

Some fraudsters are trying to get details of my above policy. Pl ensure to protect my interest....
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S
Swapnil Nisargandh
Aug 12, 2021
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Not received PF withdrawal cheque yet

Respected PF team

I received this text on 11/09/2020

Dear Colleague, We are in receipt of your PF Withdrawal form. This shall be processed further. To track the status, click on the alumni portal: https://hrapps.iciciprulife.com/iAssist/LoginPage.aspx

When I am login and cheak status there are no update today 12/08/2021 almost one year no reply or pf withdrawal cheque received yet

Please...
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J
Jijeesh T
Aug 6, 2021
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Pf amount not settled

Sir,

My name is jijeesh T (employee I'd :5077785) an ex employee of ICICI prudential I requested to fullsettle my pf amount but still bit is not credited to my account as soon as possible my phone number is [protected]...
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S
Sanak18
Aug 3, 2021
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No response on claim raised

Address: Mumbai

I have raised claim towards Policy no : 15558221 and 15558169 Call ID #[protected] Call ID #[protected].

Its almost a month i have been chasing customer care but no response. Every time i am getting only auto generated mail with some service no which call center people cannot trace.

Most pathetic is call center, i tried twice spending 30 min to get response on the claim but there also call center people disconnected...
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P
prabhu5454
Jul 25, 2021
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Never take term insurance but issue policy by icici

Address: MUMBAI

Mr,

I am Prabhakar Bhosale Yesterday I got your message regarding ICICI policy issued in your name and Rs 100 was deducted every month in my salary account.

When I called your customer care they told me that your policy has started from 2018.
I never gave any approval for issuance of my term policy only I gave documents for new credit card but your executive said that credit card is not approved for you...
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K
Kavi1807
Jul 24, 2021
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PF transfer request Pending

Address: Pappanaicken Palyam, Coimbatore, Tamilnadu

I have applied for PF transfer a week ago. Still pending @feild office for approval. Kindly approve so that I can withdraw my amount.

Employee id - 5042466...
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Paid ICICI Prudential Life Insurance Premium of Rs. 50, 000/- through Techprocess. Internet Banking through Federal Bank

Payment Particulars as per Bank Statement is :FN/SHP/[protected]/L375_ICICI PRU LIFE/TECHPROCESS

Transaction ID : S10584009

However, ICICI Prudential Life Insurance Co. did not received the amount.

Please pay the amount of Rs. 50, 000/- to ICICI Prudential immediately...
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S
Selvaponniah
Jul 7, 2021
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Request NOC certificate

Address: Madurai

Dear sir,
I join icici prudential Life insurance on 01/04/2015, but I resigned my job with 2 month, till now my name is show under icici prudential, please give NOC certificate,
Name: Selva Ponniah
Date of birth: 16/03/1982...
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T
thiyagarajancs
from Mumbai, Maharashtra
Jun 30, 2021
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New term insurance purchase

I have purchased new term insurance one month [more than 45 days] back.
It is in same stage [document verification] and there is no progress. I have raised the complaint [[protected],[protected]] several times. but there is no use of it.

I have uploaded multiple documents as they requested and i don't know why they did not complete the application process.

No email or no proper communication or no proper...
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M
MG Chandrashekar
Jun 29, 2021
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Short Payment of Pension Payout Plan : Policy no 31845785

I have been receiving monthly payout of Rs.2, 396.50 as against the actual payout amount of 3, 484.50.

A short payment of Rs. 1, 088 per month is being made over the last 2 years.

I have spoken to ICICI Prudential to resolve the issue but of no avail.

I have emailed the details to ICICI Prudential and have received a registered
compliant No :[protected] almost a month ago....
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