Claimed

ICICI Prudential Life Insurance Complaints & Reviews

2.8
Updated: Feb 6, 2026
Complaints 1352
Resolved
732
Unresolved
620
Contacts

File a complaint to ICICI Prudential Life Insurance

Having problems with ICICI Prudential Life Insurance?

File a complaint and get it resolved by ICICI Prudential Life Insurance customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Prudential Life Insurance reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajveer HS
Dec 13, 2021
Report
Copy

Respected sir,

I Rajesh Sangtani, have given the exam of icici prudential life insurance agent in 2018. My agency code is ICI01341529 and the date of termination of my code is 11/06/2018 My pan card no. Is DEEPS0614R
Now I had got job in Insurance co. after covid and want to come on track my life again but my name showing in IRDA I am getting trouble in joining the job. So, I am requesting you to please remove my name from IRDA so I can work with life insurance industry, i Hope you will accept my request and short out as soon as possible. so my family can smile again after covid. my job is very important for me and i don't want to loose this because this is the last hope for my life survival. i have lost many thing in covid and now i don't want to loose my job so please help me in this.

Applicant Information
Applicant Name : Rajesh Sangtani
Date Of Birth 2 FEB 1986
URN ICII[protected] : --------
License No : 01341529
Certificate No - ICI01341529
Type Individual : LIFE
Business Information : NA
Insurer Name ICICI PRUDENTIAL LIFE INSURANCE
Agent ID : 01341529
Category : Life

YOURS FAITHFULLY.

Rajesh Sangtani
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nikulkumar Patel
    Dec 13, 2021
    Report
    Copy

    Address: bhemat colony, near zavery paru, unjha -384170

    Dear Sir/Mam,

    I was working with the icici prudential for 1 year and more & in my salary slip my pf account is mention as my employee id i.e. 573525. but while checking on epfo site this is showing as invalid. So please provide me exact pf number with establishment code.

    Regards Nikul Patel

    Employee ID: 573525
    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
    Dec 13, 2021
    Updated by Nikulkumar Patel
    Dear Sir/Mam,

    I was working with the icici prudential for 1 year and more & in my salary slip my pf account is mention as my employee id i.e. 573525. but while checking on epfo site this is showing as invalid. So please provide me PF NUMBER And UAN NUMBER.

    Regards
    Nikul Patel

    Employee ID: 573525
    Need to know UAN NUMBER
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sada Sahu
      Nov 22, 2021
      Report
      Copy

      I had joined ICICI prudential as an unit manager business development on 1 of September 2021 and only after 2 day I quit and informed the same to the HR. I had only received an offer letter and no appointment letter was given to me in the time of joining. Now after 2 months they had called me and asking me to pay an amount (which is even more than my salary) to release me as I have not served any notice period. As of my knowledge I have not received any such information and terms and conditions mentioning about the notice period.
      ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Probir Chand bysack
        Nov 22, 2021
        Report
        Copy

        RTN Charges being deducted from my SB ACCOUNT on 01/11/2021
        ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          Yash Dogra2003
          Nov 14, 2021
          Report
          Copy

          Address: Model Town 3 ,Delhi

          Invalid DOB and Policy number combination policy no.00803376 and DOB[protected]
          ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Hog Wild Traveller
            Nov 11, 2021
            Report
            Copy

            Address: icici prudential and icici bank

            HI Team,

            In my bank statement there are charges for 590 Rs for 29th and 30th Oct even I paid my premium on same day i.e. 29th Oct by UPI but still there was deduction in my account for the amount and from today morning I called both ICICI bank customer care and ICICI Prudential life insurance multiple times and everyone is putting blame on other entity for deduction of charges. We are paying premium with lots of effort and you people charge me more than 20% of my one month EMI even I paid the emi on same day. I am really fed up from these charges. We pay you money to hold and you charge for that money as well. Our mistake that we come to you for the policies. We should not have come for policies to private entities as thay charge without any reason. Also ICICI PRU in written given me that thay received emi on 29th of oct then why I was charged for 29th and 30th oct as well I dont know who is telling the truth. This is how private bank do frauds with customers.
            ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
            Nov 11, 2021
            Updated by Hog Wild Traveller
            how can you marked as resolved without helping me for the issue. charging without telling me and now see the attitude of helping customer.

            Thanks for you great great great help. You loose your customer and I will refer my colleague do not use icici facilities.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              VINITHA ANNAMALAI
              Nov 9, 2021
              Report
              Copy

              Address: Madurai

              Hello sir, I'm Vinitha Annamalai joined icici prudential as Advisor on 23/06/2009 my code is 00996677 after three yeas I got terminated .But my pan number is still showing in pan lookup portal... Plz remove my name and pan card details from it, so that I could join other insurance company because without the clearance of details in irda lookup I cant join other company .I have surrendered my welcome kit and ID card . Do remove my Advisor code[protected], pan card number AJJPV6621L . I will b thankful to u for this help . I talked to lcici Pru but they are saying that they cant help and this is not their job. Kindly do the needful
              ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Prakashshahi
                from Rudrapur, Uttar Pradesh
                Nov 6, 2021
                Report
                Copy

                Need NOC as I am not working as agent

                I have submitted written application to LIC Rudrapur branch office but still I have not received NOC....
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                M
                from Erode, Tamil Nadu
                Nov 1, 2021
                Report
                Copy

                Dear sir,

                I was worked in Ipru long back 2013. When I was relieved my duty I get full and final settlement but I didnt get relieving letter now I needed this. Kindly share my relieving letter as soon as earlier.

                Emp. No. 5000868
                Name : Mohamed Sulthan M
                Pan : ASOPM2492G
                Mobile : [protected]
                Email id: [protected]@gmail.com

                Thanks & Regards,
                Mohamed Sulthan M,
                [protected]
                ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  KinkuBiju
                  from BALURGHAT, West Bengal
                  Oct 28, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Pf withdrawal

                  Address: Mumbai, India

                  I Kinkar Sarkar, emp id-5069851 former employee of ICICIPRU. I was transferred my previous employer's PF contribution to ICICIPRU PF number on 13th September 2021 confirmed by epfo sight. Also I was send hard copy with my signature on 13th September 2021 and received by PF Shared service on 18th September confirmed via courier company sight through AWB number. After that I was send all my required documents with PF withdrawal form to PF shared...
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  N
                  Neek447
                  from Karnal, Haryana
                  Oct 23, 2021
                  Report
                  Copy

                  Dear Team,

                  I am Varnika requesting you to cancel my agent code of ICICI Prudential Life Insurance co ltd, because of my new job.
                  I am providing details given below.

                  Name : Varnika

                  Agent code : ICI01309338

                  Company : ICICI Prudential Life Insurance co ltd,

                  PAN: AOJPA1639J

                  Kindly remove my code and pan number in IRDAI Portal and do the needful.
                  ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    When I try to register my life insurance policy - A1063550 with my employer through the below link, getting an error as "Policy Number and Date of Birth combination entered by you is invalid".

                    https://corporate.iciciprulife.com/public/Corporate/Corporate.htm...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    R
                    RaviSisodiya
                    from Delhi, Delhi
                    Oct 19, 2021
                    Report
                    Copy

                    Address: M-365 j j colony Shakur pur delhi

                    Dear sir/mam

                    I am an ex employee of icici prudential Life insurance my em 5039464.I had not received my reliving letter several times I had called on hr called on her contact no but I have not received the any revert from the company I am very fed-up now.
                    Kindly provide my reliving letter.

                    Thanks
                    Regards
                    JITENDER KUMAR
                    Employee I'd 5039464
                    ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      gith
                      Oct 18, 2021
                      Report
                      Copy

                      Policy number: 17687265

                      My interest payment for this policy is supposed to be credited to my Canara Bank account :[protected]

                      Lately, it has been sent via cheque which is very inconvenient.

                      I have raised this in the customer care portal twice, and provided the following information:
                      1) Signed Aadhar card
                      2) Signed PAN card,
                      3) Cancelled Cheque
                      4) Filled out form for the reversion of mode of interest transfer

                      These documents have been sent online and also via speed post (delivered on Oct 1st 2021, of which I have the receipt)

                      This issue has not yet been resolved, as I still receive my payment via cheque.

                      Kindly help to resolve it as soon as possible.
                      ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vijaykumar koramaina
                        Oct 15, 2021
                        Report
                        Copy

                        Address: h:no 4-114- mithilanagar colony, jillelaguda

                        Hi .

                        im existing policy holder 98003982

                        no proper response i have drop many mail about my issue. and also enable to contact advisor.

                        before taking policy there promises with support /assistance . once i have taken policy no reposnd. how i can trust on this for long term relationship with company.
                        ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sampat P
                          Oct 9, 2021
                          Report
                          Copy

                          Fraud Call Insurance Policy Lapse

                          I got call from [protected] and said that I am an ICICI Prudential policy holder of policy #17618955 which is about to lapse. I need to pay the defaulted payments to get the policy amount or else the policy will lapse and only ten percent of the premium paid will be refunded. After some discussion He gave me another number [protected] of someone named Shukla who he said to be Manager of Maharashtra Region he will help me to make payment...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          P
                          priyaasingh
                          from Mumbai, Maharashtra
                          Oct 3, 2021
                          Report
                          Copy

                          I have given the request of pf withdrwal 4 month back but still no revert and amount aslo not yet credited in account by giving all the doc adhar pan and cancel cheque, is this the way of doing the fool with employees as working so long 3 years in organisation still facing the issue in withdrawal of pf amount.

                          Please request you to look into the issue on priority or else i will escalate it as if any doc required do let us know as you you contact us on my no [protected], employee id 5034126
                          [protected]@gmail.com

                          Looking for your quick answer on this as submitted form so long why the funds not yet credited in account.
                          ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            ArjunChandran05
                            from Mumbai, Maharashtra
                            Sep 28, 2021
                            Dec 2, 2023
                            This thread was updated on Dec 2, 2023
                            Report
                            Copy

                            ICICI agent mislead customer into buying insurance instead of FD

                            Address: Ulhasnagar, Thane district

                            My father (senior citizen) went to Catholic Syrian bank to open an FD using his retirement savings. The manager of the bank insisted that there is a better plan instead of FD which gives guaranteed results and redirected him to ICICI prudentital agent sitting in catholic syrian bank. My father clarified that he has to keep this money for 1 year and later would need the amount to buy a property. The agent and manager assured that the scheme...
                            Helpful
                            7 other people found this review helpful
                            7 found this helpful
                            2 Comments
                            Report
                            Copy
                            S
                            sag3
                            Sep 14, 2021
                            Report
                            Copy

                            Address: ICICI prudential office, Ferguson college road, pune

                            Hi
                            I need to cancel my policy immediately. After repeated phone calls and emails to ICICI there is still no answer from them. the freelook period is over on the policy. i am in dire need to money and ICICI are saying i cannot cancel the policy now and need to wait for 5 years.
                            can you please resolve.
                            my complaint number to ICICI is[protected].
                            thanks
                            SD
                            ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sikander Ahmed
                              Sep 13, 2021
                              Report
                              Copy

                              Hi

                              ICICI Prudential Life Insurance has take the first EMI of 14k but not issued the policy yet. I have done my medical and submitted all documents but it's taken over 15 days but still the policy has not been issued.

                              This is not treating customers fairly and it's misselling. I need the policy issued immediately to me. I had written to Grievance officer but no response yet from them too.
                              ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit