[Resolved]  ICICI Prudential Life Insurance — Company for not return my money

Address:Ludhiana, Punjab, 141001

Dear Icici Prudential

I wish to bring to your attention that Rs 50000 has been wrong transaction from my account. Because I was trying to make of my HDFC LIFE policy[protected] online payment on 8th of January 2017 .

But due to confusion I make payment on icici prudential online with same policy number those you have already assigned to someone so that's why they accept the payment.And I has been did by mistake.

I give the complaints to my local branch in Ludhiana
There is Surbhi mam take complain her mobile no is ([protected]) But there are no one ready to take responsibility because they helpless they give a reason of back end issue. But I don't need excuses because I can understand the policy of bank and even understand this is time takings process but I am waiting from last 2 month. And still not certainly how much I have to wait.

This is hight of ignorance of costumers satisfaction and short out of my problem. I am doing daily call and visit to local branch in my area from last 2 months.

Hope you will understand my inconvenience and problem. And I need resolution of my problem as soon as possible.

Otherwise I have no option to deal with you. And finally I have go to court for my solutions.

The details are as follows:

Holder name -Manoj Kumar

Mobile no -[protected]

HDFC CREDIT CARD

Date of deduction of money:8th January
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May 29, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Manoj,

We have made a note of the details. Our official will get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Apr 24, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Manoj,

We understand that our representative has contacted you and assisted you with your concern.

Is there anything else we may assist you with?

Regards,
Team ICICI Pru Life
www.iciciprulife.com
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