[Resolved]  ICICI Prudential Life Insurance — Complaint on the prudential life insurance official

Address:

600128

I'm an investor in wealth builder 2 since 2014 and i have paid 3 premiums so far.in august'16 one of the senior personnel from icici prudential met me saying that your fund is very low, henceforth
Im here to boost up your funds. The ats option is not checked in and there fore he made me to sign a document containing the details to opt for the ats. But when i contacted the person who initiated
This policy for me said that he included the ats. But they both had contradictory opinions when they had a conversation through phone.
This person who met me some how convinced me to choose the icicipru iprotect smart product saying that you fund value will get boosted if you choose this product and im the sole responsible contact for that and he promised to meet once in 3 months with the fund performance.
I got information from trusted sources that wealth builder 2 and iprotect smart are not linked in any way.
Im trying to get an appointment from him for the past 2 weeks, but he is avoiding that by giving silly reasons and not responding to my messages.
Also he added that if you wish you can discontinue the iprotect smart in one year.
I request you to send a new personnel to me for further clarifications about the policies
And take a strict action on the personnel for mis-guiding the customers.

The policies are,
Ipru wealth builder[protected]
Icici pru iprotect smart[protected]

Attaching here the conversation that we had at the time of initializing and the contact of the senior personnel.

Thanks and regards,
Manikandan s
+91-[protected]