ICICI Prudential Life Insurance — customer service - icici pru life

Address:

ICICI Prudential life, Visakhapatnam, Andhra Pradesh

Having been a customer of icici prudential life for about 8 years, i have noticed that he service is very bad. Once a policy is enrolled for, by any customer, there is no response from icici prud. Life insurance. Probably due to sharp criticism by customers or other feedback, we have been lately getting calls once or twice in a year (The last one we got was about 9 months ago) mentioning service manager would visit our place, to brief about the policies.

The sad part is you never get calls as informed. Secondly, there is hardly any guidance that they would give us, as we understand.

Mere formalities such as these would not help, if there is no real intention in helping the customer.