ICICI Prudential Life Insurance — delay in refund of rs. 1500000 of premium paid twice through icici bank | |||
Against policy number 27047002, the amount of rs. 150000 was paid twice through icici bank. The policy was registered with icici bank account and payment was initiated using the same link. The payment was due to 30th sept-2019. Refund request was registered with both icici prudential and icici bank through email dated 30th sept-2019. Icici prudential has acknowledged receipt stating that same will be responded by 15th october-2019 with reference number[protected]. They have also confirmed that premium has been received twice and amount is lying in suspense account. In view of festivity, the above payments has put me in extremely hardship and i am unable to meet various commitments. While payments are made in seconds using digital means, why we should accept delayed refund beyond 15 days. Request your intervention in resolving this issue on high prioirity. Was this information helpful? | |||
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ICICI Prudential Life Insurance customer support has been notified about the posted complaint. | |||
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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
I have received a phone call from last one month regarding discontinue of my ULIP ICICI policy no 90457869 of Amount Rs 50000/- date of payment 25th march, She want to contact Relation ship manager Mr Rajeev mittal contact no [protected].
Pls confirm policy details or fraud regarding miscummunication
Thanks
Prabhat