[Resolved]  ICICI Prudential Life Insurance — ICICI Pru life Insurance Policy Id 12169365, Product Name Smart Kid - New Unit Linked RP

I Purchased a ICICI Pru life Insurance Policy Id 12169365, Product Name Smart Kid - New Unit Linked RP, Yearly 25000/- Premium in 2009. Regular Two Years I paid the Premium through ICICI Pru Agent but third year I paid my payment online in 2011-12. In Online I inform, I am a Diabetic then company suggest to me for Medical check up by ICICI Doctor. But after Medical Check up they refuse my payment . Now ( In Current Year 2012-13) they required 50, 000 Rs. Payment to continue my Policy. I am a salaried Base Employee. My Monthly Salary is 28k. I am not able to submit that such amount in one Instalment. For that I Inform to Company but they refused my request and now they Lapsed my Policy and closed my Policy. Now they return to me only 13000 Rs against the Invested Amount is 50000 Rs. I again & again Contact to Agent of ICICI Pru and company but they are not aware for that. Please do the needful and Please help to refund my 50, 000 Rs. Those are Invest in ICICI Pru. For your refence I attached a Unit Statement also.
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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Dear Mr. Gaur,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Dear Mr. Gaur,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com from your registered email ID.

Regards,
ICICI Prudential Life Insurance

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