[Resolved]  ICICI Prudential Life Insurance — icici prudential policy lock in

Address:Hyderabad, Andhra Pradesh, 60056

Hi, i was talked into loving rs. 2, 00, 000 from an fixed deposit that was maturing into a prudential life insurance account with the promise of great returns etc. I was not explained that this would be locked in for 5 years. When i decided to discontinue the policy after a year, i was then told that i cannot do it. 2 years later, i am still stuck with the policy, and i see my total account balance reducing due to frivolous charges (About rs. 20, 000) that are not transparent to me at all nor were they disclosed. I think this is predatory practice by icici which should be fixed or investigated by the right authorities. You are risking losing a client for life, if this is not fixed.
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Oct 9, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Sir,

Request you to share your contact/policy details for us to get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
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