ICICI Prudential Life Insurance — Miss guiding the policyholders through telephone calls and taking checks.

Address:

493332

Dear Sir,

I have taken 3 no's of policies in the year 2009 and I have paid the premium upto 2011.(Through inter net Banking) But due to my son's medical problems I have stayed near about 13 months in Madras Hospital and I could not pay the amounts after 2011 and then after I got a call from ICICI pru-life insurance office why you are not continuing your polices I explained my problems than he told me to give him 3 no's of checks and asked me to pay Rs/- 30, 000, 35, 000 and 30, 000 in three installments and I have paid in the same manner also to continue the polices of the above 2009. But after paying the 3 rd installment it means after 10 months amounts of Rs/- 30, 000, 35, 000 I got the new/fresh policies and I got a message of the 3 rd policy no. in my Mobil after 10 days.

Than after I had gone to ICICI pru- Life insurance office Raipur branch (C.G.) and explained the whole thing and requested the branch manager to pursue the matter and also requested him to continue the old 3 no of policies which I have started in the year 2009 only (if possible adjust the money in the old polices or if it is not possible please cancel them)

Sir, know How can I get my money back from these insurance companies. Please suggest. I have approached them but nothing has been happened then only I have decided to write the whole matter to your department. So kindly suggest me How can I get my money back from these insurance companies and I am attaching those letters also for your ready reference.

Awaiting reply from your end.


Thanks & Regards

Sasi Kishore G

Mobil No : [protected] / [protected]