[Resolved] ICICI Prudential Life Insurance — Misselling of wealth builder plan | |||
My wife owns a Super Pension policy 06745076 for that premium was due on 19-Nov-2013. On 18th November I got a call from ICICI call center and they asked me if I would prefer some help for improving the profits of my policy and I said ok. Few hours later two persons met me and told me not to pay the premium. They told they would take over portfolio management of the policy and bring maximum benefits. I told them I dont need any new policy for that they said its not a new policy. Next day they came to my house and took details of my credit card and told me they would come back after 15 days to set up everything and insisted I should not pay any more premiums.Next day 30K Money was taken from my credit card I got a reference number from icici. As per them, After this 30K, subsequent allocation will be done from the existing policy of my wife. Since she was not available at home then, they made me as the proposer. Later on it became difficult to contact them. I sensed some problem so contacted ICICI pru call center yesterday. I now learnt that a new policy wealth builder is under proposal with the reference number I gave for which premium is 25K not 30K. She told me to go to a branch for cancellation if I dont want. But for the existing policy of my wife, she has to pay the premium immediately. Ref no OS00047971. My Phone:[protected]. I will get the new policy cancelled whatever loss it may cause as a punsihemnt to be so foolish. Whoever read this please be aware of such marketing frauds. Thanks, Ramesh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Ramesh,
We understand our representative has contacted you and resolved your concern to your satisfaction. Accordingly, a communication has been sent to your registered email address. Is there anything else we may assist you with?
In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
We understand our representative has contacted you and resolved your concern to your satisfaction. Accordingly, a communication has been sent to your registered email address. Is there anything else we may assist you with?
In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
56%
Complaints
1331
Pending
0
Resolved
731
+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We regret the inconvenience caused. We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.
Regards,
ICICI Prudential Life Insurance