ICICI Prudential Life Insurance — missguided about plan and not cancel your policy

Address:

Sector 19C, SCO23, Chandigarh, 160019

Hi.. Ms kamla verma at icici branch 19c has missguided me. I have open my fd from imobile of rupees 20000 and went to 19c sec branch for inquiry about 80c certificate. There kamla verma told me this fd is use less and she will open new fd and cancel this one and she debit 30000 rupees from my account. But later on i came to know that plan is on market risk and not a fd it was some insurance immediately on same day i told her to stop this process and credit my money back but she started shouted on me and refuse to do the work next day she went on leave and not stop this process. Then i went to prudential life insurance office there i submit a cancellation form. But till date there is no progress. I did not receive any money or cancellation message. No one taking responsibility of it not icici bank branch and not prudential life insurance branch sector 8 chandigarh.