ICICI Prudential Life Insurance — My policy # 18269869, icici pru elite wealth

Dear Sir,

I am sorry to say that I have been harassed by your employees for the last almost five months regarding a simple request to transfer money from my policy # 03942275 named as Life Time Super Pension to my policy # 18269869 named as ICICI Pru Elite Wealth. You may work with my saving accounts # *****4103 ( NRE account) and *****9944 which currently are both active with the ICICI bank. You may process my request of my policy # 03952275 Life Time Super Pension to be cancelled completely and after taking the payment of Rs. 700.000, may deposit the rest of the money in one of those accounts in ICICI bank.

The problem here is that I live in US - for the last 30 years. I was told that I don't have to do anything regarding this policy as the money will be automatically transferred from one account to another and they are connected. As of today, I never received a copy of my original of my policy # 18269869. There are more than 100 email exchanges and over 20 calls exchanged between me and your representatives but no one could resolve this issue/request so far. I am sick and tired of it. I even wrote complaints earlier but no one pays any attention. No one is trying to resolve/help a customer sitting on the other side of the globe. It is really shame that no one has an answer for it. They all the living in the 18 century and can't work/honour electronic requests. I am trying everywhere for help as I have currently no plans to come to india. I hope you can understand the aggravation and harrassment I am going through for so long. PLEASE GET ME OUT OF IT SOON.

Thanks
Kiran