[Resolved]  ICICI Prudential Life Insurance — not responding to calls after raising the policy no.20218542

Address:Kolkata, West Bengal, 700030

Wants to lodge a complain against the person. Mr. Sudipto, who has raised the policy no.20218542. He is a total fraud. This is really annoying for the customers that after paying such a huge amount of premium the executive or whosoever really don't bother to take the call for their requirements. He has put a wrong registered mobile number in place of mine. I. E [protected]. As well as the payment frequency to annually which i did asked him to make monthly. If icici pru really bothers for their customers then i expect to take a severe step against this person and allocate a dedicated exe to resolve my issue.
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Sep 8, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Rajshri,

We regret the inconvenience caused. We will have our official contact you to assist you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Jul 27, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Rajshri,

We understand that our official has contacted you and is addressing your concern.

We appreciate your patience.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Aug 08, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Rajshri,

We understand that our representative has contacted you and assisted you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
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