[Resolved]  ICICI Prudential Life Insurance — refund policy cancellation amount its not credited till 30 days past-biswanath das-policy no[protected]

Address:756100
Website:www.consumercomplaints.in/new_complaint

Hello icici pru,

Asper rohit devadiga (Complaint redressal officer) i have submit all documents at icici prudential life insurance company ltd, 1st floor, above hotel aroma, opp. Nesco office, matha sahi, bhadrak, orissa - 756100 on dt:27/6/17 but since 30 days past those policy cancellation amount not credited to my account. Many times visit at your local branch they have no answerd and gaming with customer last 20days. Its a very bad impact to a customer conversastion. As a being human its already 30 days past but your whole team icici pru called as a brand but its not possible for credit a amount to your customer.
Need your action regarding same on priority.

Regards,
Biswanath das
Mob-[protected]
Bhadrak-odisha
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Sep 10, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Mr. Das,

Sorry for the inconvenience caused. We have made a note of the details. Our official will get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Jul 28, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Mr. Das,

We understand that our official has contacted you and is addressing your concern.
We appreciate your patience.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Verified Support
Aug 10, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Mr. Das,

We understand that our representative has contacted you and assisted you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
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