ICICI Prudential Life Insurance — regarding my term plan

Apr 15, 2020

Updated by Devendrakumaratulkar To,
Complaint Redressal Officer
Corporate office

Subject.:- To provide reasons/Your underwriting norms of my declined my both policies ( OB12862762 & OB[protected] and submit the my medical reports in my registered E-mail.id.

Ref.: 1) E-mail received from [protected]@iciciprulife.com on dated 09/01/20
2) E-mail received from [protected]@iciciprulife.com on dated 23/01/20
3) E-mail received from [protected]@iciciprulife.com on dated 24/01/20
4) E-mail received from [protected]@iciciprulife.com on dated 24/01/20
5) E-mail received from [protected]@iciciprulife.com on dated 24/01/20
6) E-mail received from [protected]@iciciprulife.com on dated 24/01/20
7) E-mail received from [protected]@myuhcindia.com on dated 25/01/20
8) E-mail received from [protected]@myuhcindia.com on dated 26/01/20
9) E-mail received from [protected]@myuhcindia.com on dated 27/01/20
10) E-mail received from [protected]@iciciprulife.com on dated 28/01/20
11) E-mail received from [protected]@iciciprulife.com on dated 30/01/20
12) E-mail received from [protected]@iciciprulife.com on dated 04/02/20 (Remark- Policy No. show[protected]
13) E-mail received from [protected]@iciciprulife.com on dated 08/02/20
14) Telephonic conversion with Mr. NEERAJ YADAV & DIVYA MAM (IPRU39382)
15) E-mail received from [protected]@iciciprulife.com on dated 08/02/20
16) E-mail received from [protected]@iciciprulife.com on dated 08/02/20
17) E-mail received from [protected]@iciciprulife.com on dated 08/02/20
18) E-mail received from [protected]@myuhcindia.com on dated 08/02/20
19) E-mail received from [protected]@iciciprulife.com on dated 19/02/20
20) E-mail received from [protected]@iciciprulife.com on dated 28/02/20
21) Telephonic conversion with your team member Call id #[protected]/02.20
21) E-mail received from [protected]@iciciprulife.com on dated Call id/ref id[protected]/02/20
22) E-mail from me to [protected]@iciciprulife.com on dated 03/03/20 Call id # ref no.[protected]
23) E-mail received from [protected]@iciciprulife.com on dated Call id #[protected]Remark- Policy No. show[protected] on dated 04/03/20
24) E-mail received from [protected]@iciciprulife.com on dated (Remark- Policy No. show[protected] on dated 05/03/20
25) E-mail received from [protected]@iciciprulife.com on dated 05/03/20
26) E-mail received from [protected]@iciciprulife.com on dated Call id #[protected] on dated 20/03/20
27) E-mail received from lifeline @iciciprulife.com on dated Call id #[protected] on dated 03/04/20
28) E-mail received from lifeline @iciciprulife.com on dated Call id #[protected] on dated 03/04/20
29) E-mail received from lifeline @iciciprulife.com on dated Call id #[protected] on dated 03/04/20
30) E-mail received from [protected]@iciciprulife.com on dated Call id #[protected] on dated 04/04/20
31) E-mail received from lifeline @iciciprulife.com on dated Call id #[protected] & Call id #[protected] on dated 06/04/20
32) E-mail received from lifeline @iciciprulife.com on dated Call id #[protected] Remark- Policy No. show[protected] on dated 07/04/20
33) E-mail received from sru @iciciprulife.com on dated Call id #[protected] on dated 08/04/20
34) E-mail to consumercomplaimts (ID: 2610203) on dated 10/04/20
35) E-mail received from [protected]@iciciprulife.com on dated Call id #[protected] on dated 08/04/20
36) E-mail received from [protected]@iciciprulife.com on dated 15/04/20

Respected Sir/ Madam,
With due respect that, mam i have firstly informed to you, my policies no. seen in your emails are different at many different mails.My requirement is reasons or your underwriting Norms the aforesaid my applications cannot be issued. and my both applications are declined without any intimation..
Further, it is informed to you no medical reports are attached here in your mail. So, Kindly request to you please check once.
In the view of above matter, You know well, lockdown period is extended upto 3 May 2020 as per the rule of Govt. of India. So, it is kindly requested to you please share E-mail id of GRO( Grievance Redressal officer) Sir or any active online portal/site. So i informed or contact to GRO Sir.
So, again kindly requested to you share, reasons or your underwriting Norms the aforesaid my applications cannot be issued & My medical test reports.

Thanks & Regard
Devendra Kumar Atulkar
Chandrapur
My Application No.-1)OB12862762
My Application No.2)-OB12999939
Mob.-[protected]

Apr 18, 2020

Updated by Devendrakumaratulkar Respected Sir/Madam,                                     With due respect that, As per trailing mail firstly i am very confused my policy no. is 66577702 or [protected] , my policies no. seen in your emails are different at many different mails.So firstly used correct policy no. are used for any communication.                                    Further, As per the your 15.04.20 e-mail, No reasons or your underwriting Norms the aforesaid application cannot be issued of both applications No. ( OB 12862762 & OB[protected] and No My medical Reports are attached in the mail or send in my registered E-mail id . So, Kindly request to you please check once.                                    Yesterday i.e. (17.04.20), i have attend a telephonic call from your appointment department of your company from Kajal sainani (([protected]) for talking to this matter briefly with manager at 4 PM on dated 18.04.20  (Appointment fix or i agreed for this communication) but i have no call received from your end..                                     In the view of above matter, You know well, lock down period is extended upto 3 May 2020 as per the rules of Govt. of India. So, it is kindly requested to you please  share E-mail id of GRO ( Grievance Redressal officer) Sir or any active online portal/site. So i informed or contact  to GRO Sir.                                    So, again kindly requested to you share,   reasons or  your underwriting Norms the aforesaid my applications (OB 12862762 &OB 12999939 cannot be issued & My medical test reports.on registered mail id.

Thanks & RegardDevendra Kumar AtulkarChandrapurMy Application No.-1)OB12862762My Application No.2)-OB12999939   Mob.-[protected]

Apr 21, 2020

Updated by Devendrakumaratulkar As per the trailing mail, it is informed to you, As per the regulation/Amendment of MCI (Medical council of India) -Proffessional conduct, Etiquette and Ethics Regulation 2002, Notification date 11 March 2002 clause no. 1.3.2
If any request is made for medical records either by the patients / authorised attendant or
legal authorities involved, the same may be duly acknowledged and documents shall be issued
within the period of 72 hours. (Approx 3 days)
But i have request for share, reasons or your underwriting Norms the aforesaid my applications (OB 12862762 &OB 12999939 cannot be issued & My medical test reports.on registered mail id. But no /reports/ response found at your end approx last 3 months approx.
So, i requested to the senior authority of ICICI Pru life, please look matter personally and reply or respond to my calls or mails.
Copy To:- 1) IRDAI

Encl.: Copy of MCI Regulation

Thanks & Regard
Devendra Kumar Atulkar
Chandrapur
My Application No.-1)OB12862762
My Application No.2)-OB12999939
Mob.-[protected]

Apr 27, 2020

Updated by Devendrakumaratulkar Respected GRO Sir,
ICICI

Please find my written complaint Inward copy of my complaints in ICICI branch, Chandrapur with regarding documents. I hope you look this matter personally and resolved an earliest. I have already continuous requested from last three months approx.
So, again kindly requested to you share, reasons or your underwriting Norms the aforesaid my applications cannot be issued & My medical test reports in my registered E-mail id.

Copy To:- 1) IRDAI

May 02, 2020

Updated by Devendrakumaratulkar Respected Sir,

It is already informed to you in my previous mail my first application no. OB 12862762 is declined due to financial issue. The form 16 of last financial year[protected] are attached.Because your representative not inform about annum income norms. My increment is effective from 1 April 2020. After your team discussion she /he is advised to me again apply application No. OB 12999939 with last 6 month bank statement or 3 months salary slip.So, i have again apply with all documents and last 6 months bank statement and 3 month salary slip and also share with your whatsup group.
In the above matter, My Gross/Net salary is 42800 per month in this financial year[protected] .The proof of the my annum salary are same attached with policy proposal form. then why my application are declined?
So, Kindly please requested to you Can you reply me .

Encl.:1)Bank statement of last 6 months
2) Salary slip pf last three months

Thanks & Regard

Devendra Kumar Atulkar

Chandrapur

My Application No.-1)OB12862762

My Application No.2)-OB12999939

Mob.-[protected]