[Resolved]  ICICI Prudential Life Insurance — staff misbehaving

Address:Bokaro, Jharkhand, 827013

Dear sir/madam,

This is to highlight that today when my father went to withdraw a policy, which my sister have bought 3 years back, then upon redeeming it we received less than half of the principle invested and upon questioning on this mammoth reduction, the staff (Arun kumar singh) employee id 5006863 started shouting over my father and when my sister intervened he just lost his temper and started abusing, so instead of clarifying my father's doubt he showed his uncouth attitude.
I would request icici management to look into this as their employees impudent attitude will cost them their customers.
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Dec 1, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Weshalltri,

We regret the inconvenience caused. Please share your contact/policy details for us to get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Complaint comments 

Comments

Respectfully say that I am the licence holder of insurance agent with licence no RA4250614LIICI759054 now with ICICI prudential Life insurance but now I don't want to work with them so I want surrender of my licence with them and now I want to work with LIC so please as soon as possible attached my licence with LIC
ICICI Prudential Life Insurance Customer Care's response, Nov 7, 2017
Verified Support
Dear Satyam,

We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
ICICI Prudential Life Insurance Customer Care's response, Nov 8, 2017
Verified Support
Dear Satyam,

We are unable to trace your details with the license number that you have provided. We request you to please share your contact number or email id for us to assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

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