[Resolved]  ICICI Prudential Life Insurance — updating of email address and mobile

I had a policy with number 16767974 bought in the year 2012 and was paying correctly till the 2014, and since the payment of policy was a standing instruction to credit card it was done which i thought, but in the mean while my credit card got cancelled and i was out of country, i sent a mail through the registered mail id stating to confirm the receipt or intimate me,
I even didnt received any mail or message from the company reminding the pending payment,
Ultimately i made the balance payment in 2017 through online portal and sent the request to customer care for updation of my policy details.
Till today it is not done.
I will have to rethink now to go for other policy, as i am regular customer since 2007 to icici bank, i am not expecting such service from your end.

Currently i am abroad and unable to visit any branch,
Kindly update the details as under

Old email id - ganapati. [protected]@punjlloyd.com
New mail - [protected]@yahoo.com
Old mobile number - [protected] (Not exactly remember as this was the company phone)
New mobile num - [protected]

Pl treat this as priority.
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Oct 30, 2017
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2017
ICICI Prudential Life Insurance Customer Care's response
Dear Sir,

We regret the inconvenience caused. We will have our official contact you to assist you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Complaint comments 

Comments

Respected sir,
My self Nagaraj i worked for a unit manager since from 27th 09 2009 i request you to submit my releivg letter
Please do the needfull as above the matter

Thanks & regards
Nagaraj
Emp no : 598519
Unit manager

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