[Resolved] IDBI Federal — not received my insurance amount

Souvik Singha121

from Delhi, Delhi

Apr 3, 2020

Address: 73, Alamohan Das Road

Policy no. [protected]
Mrs. Biswapriya singha i have not received my insurance amount. I had completed my premiums with in 2018 and my payout start from 30th march, 2020 but i don't received any payment till now. My policy is money back guarantee policy. I call customer care no but they said contact my local bank, but i don't get proper response from bank to. Please i need my payout start.

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Aug 6, 2021

Complaint marked as Resolved

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Federal Bank Customer Care

from Delhi, Delhi

Apr 6, 2020

Hi Souvik,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (76129) in the subject line so that our team can assist you.